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This is an outlet item
Any warranty information listed in the manual is void unless otherwise stated and we will not be able to accept any returns.
Return Policy
Please note that all items are sold as is, and all sales are final. To ensure that each product in WebstaurantStore Outlet will work correctly upon arrival, it is tested by an experienced technician prior to shipping. We recommend that you carefully read the product description, damage/use description, and other related product literature such as specification sheets and product manuals before placing your order.
Please inspect each item carefully when it arrives at your place of business. If you observe any damage not detailed in the description on this website that may have been caused during shipping, do not sign for the delivery and contact us ASAP.
Cart Policy
Because Outlet items sell quickly on a first-come, first-serve basis, simply placing the item in your shopping cart for checkout at a later time does not guarantee a "hold" on the item.
Warranty Policy
Note that Outlet products are sold without any warranty. If you have any questions or concerns about a product even after reading the description and product literature, please contact us.
Keep your steamy vegetables, plump hot dogs, fluffy eggs, or sizzling bacon hot, safe, and ready to plate with this ServIt FW200D 12" x 20" full size dual well electric countertop food warmer with independent digital controls. Thanks to its specially designed internal heating elements, this unit holds your prepared foods at food-safe temperatures for several hours at a time. Whether you operate a busy buffet line, concession stand, or self-serve station, this 2000W warmer (1000W per well) offers the functionality and versatility needed to always provide fresh-tasting products! Plus, two wells can hold twice the amount of food, which gives you the flexibly to warm a variety of different foods or meals at different temperatures simultaneously.
Thanks to its industry-leading 8" well depth, this unit can fit (1) 12" x 20" full size, (2) 1/2 size, or (3) 1/3 size food pans that are 6" deep in each well at once, which allows you to keep a variety of different foods warm simultaneously, making food prep a whole lot easier! For ultimate versatility, it also features a temperature range of 120-212 degrees Fahrenheit. The independent and intuitive digital controls allow you to customize your heat output for each well while helping you distinguish between set and actual temperatures, too. Plus, this unit will preheat in as little as 30 minutes, offering a quick and effective way to keep the products that your guests love most warm and ready to eat! The indicator light even lets you tell if the warmer is turned on at glance.
This 12" x 20" dual well countertop food warmer is both lightweight and portable, making it an ideal solution for food trucks or caterers who are always on the go to their next event. It boasts a sturdy stainless steel water well that is sure to withstand the wear and tear of constant use. Each well is fully insulated so heat stays inside the unit, warming your food and lowering your electricity use. Additionally, the interior is lined with corrosion-resistant 18 gauge stainless steel to make cleaning an effortless task. This unit requires a 120V electrical connection for operation.
Overall Dimensions:
Width: 30 1/2"
Depth: 22 5/8"
Height: 10 1/8"
Interior Well Dimensions:
Width: 12"
Depth: 20"
Height: 8"
Attention CA Residents:
This unit comes with a NEMA 5-20P plug.
This item has been certified by NSF International to meet applicable product standards on public safety, health, and / or the environment.
This product has been certified by the Underwriters Laboratories (UL) to meet applicable safety standards required for use in the United States.
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2 reviews rated this 5 out of 5 stars.
1 reviews rated this 4 out of 5 stars.
1 reviews rated this 3 out of 5 stars.
2 reviews rated this 2 out of 5 stars.
7 reviews rated this 1 out of 5 stars.
Verified Purchase
They work for about a year and a half. then they go out. I have 3 that will no longer heat. Never will buy this brand again since their quality is sub par.
2 out of 2 found this review helpful
We appreciate your review, Trace. We wish this food warmer would have worked out for you. Our Customer Solutions team will remain in contact with you about this.
Verified Purchase
This is the 3rd unit I have used, I did purchase the extended warranty and had one replaced. Lat one was 18 months ago and now wont go over 95 degrees. Im done, will not buy another
1 out of 1 found this review helpful
Thank you for your review, Doc! We would like to gather more information about your experience with this product. A Customer Solutions Representative will contact you soon!
Verified Purchase
This warmer stopped working just after the warranty ran out. I do not recommend getting this item.
1 out of 1 found this review helpful
Thank you for your review, Julie! We would like to gather more information about your experience with this food warmer. A Customer Solutions Representative will contact you soon!
Verified Purchase
This warmer worked great for 15 months - 3 months past the 12 month warranty. I bought a replacement thermostat, but it's impossible to reach the screws that hold the original one in. So now I'm out the original cost plus the $ for the replacement part. After reading some of the other reviews (wish I'd done that before I bought it), it totally looks like a case of planned obsolescence. Not buying another.
1 out of 1 found this review helpful
Thank you for your review, Lucy! We would like to gather more information about your experience with this food warmer. A Customer Solutions Representative will contact you soon.
Verified Purchase
I have been through at least three of these units in the last couple years. Webstaurantstore has been great about replacing the faulty units but after so many times, I think it's time to part ways with this particular piece of equipment. Looking for another brand rather than to get replacement #4.
1 out of 1 found this review helpful
Thank you for your review, Lisa! We would like to gather more information about your experience with this food warmer. A Customer Solutions Representative will contact you soon!
Verified Purchase
The original food warmer died after 11 months; Webstaurant promptly replaced it under warranty. The replacement unit died after 8 months.
1 out of 1 found this review helpful
We appreciate your review, Dan. Our Customer Solutions team has reached out to you - if you have any further questions or concerns on this order, we are happy to assist!
Verified Purchase
Do not buy this. I have gone through 4 units. The first 2 failed within a year and qualified for a warrantee replacement. The replacements failed within a year, again, and were not covered by the warranty. Waste of money.
Thank you for your review, Sol! We would like to gather more information about your experience with this food warmer. A Customer Solutions Representative will contact you soon!
Verified Purchase
Our choice pans do not fit in these. We literally wasted money buying this warmer.
Thank you for your review, Elie! We would like to gather more information about your experience with this food warmer. A Customer Solutions Representative will contact you soon. Please note that although this food warmer fits full size or fractional size food pans (sold separately), the exact fit of the pan will be different depending on the pan brand, and some gaps may appear.
Verified Purchase
We bought two of these and they didn't last 4 months. I don't recommend this brand.
Thank you for your review, Samantha! Our Customer Solutions team has been in contact with you - if you have any further questions or concerns on this order, we are happy to assist!
Verified Purchase
I am sure it works fine, but it does not fit 1/6 size food pans like other similar sized food warmers on the market do.
Thank you for your review, Jason! We would like to gather more information about your experience with this food warmer. A Customer Solutions Representative will contact you soon! Please note, this food warmer is designed to work with full size, 1/2 size, or 1/3 size pans.
Verified Purchase
Best value for my food truck. The deep well holds extra menu items. I would have loved the built in drain but also a built in drain can leak and we don't want that.
Verified Purchase
It worked well. Had not problems at all. I would totally get another one
Verified Purchase
We ordered two of these a year ago for holding hot foods at a buffet and they worked great. After that event, we repurposed them for steaming hot dogs and bins, and they work great for that. Now I'm buying a 3rd unit for holding hot toppings for the hot dog stand. These units bring 100 degree tap water up to 175 in about 15 minutes and hold at a +/-10 degree range. Easy to clean once you get them empty. My only gripe is, these would do well to have a drain port. Solid product!
