Verified Purchase
- Configuration:
- Single Deck
- Output:
- 50,000 BTU
- Power Type:
- Natural Gas
Ordered this oven for our café. Received a scheduled delivery date from the shipping company of October 16, and signed up for alerts directly through them. I had a team scheduled to receive and unpack the equipment on the scheduled date, but the shipment showed up on the 15th without notice, while still showing the 16th as scheduled. . The truck driver was asked to wait for me to arrive to inspect the equipment but refused saying they only get paid to drop it. Webstaurant told me I should have signed up for free call before delivery. After rescheduling someone to come install and inspect the equipment we found that several of the internal clips were damaged. I reached out to Webstaurant and was informed that we only had 4 days to file a damage claim, and because the product arrived damaged, it was not eligible for a return. We Read More
Thank you for your review, Nicholas! Our Customer Solutions team will remain in contact with you about this.




