I ordered 4 shelves all different sizes. All of the shorter shelves were in good shape and were exactly what I expected. The 72” shelf had a bend in it and a dent ( due to the bend) that I didn’t notice until I had it unpacked and was removing the protective film. The outside of the packaging did not have any damage so I don’t know if it happened at the factory or because it is a long shelf it happened without damaging the package. I got most of the bend and dent out but it still is visually there. Time and need was an issue so I couldn’t wait for a return. I’ll just have to live with it.
Thank you for your review, Wallace! We are sorry to hear that your shelf arrived damaged. If an item arrives damaged, please reach out to our Customer Solutions team within 5 days of delivery so that we can fix the issue for you. Whether the issue happens in transit or at the factory, we want to ensure you receive your order in the condition that you expect. A Customer Solutions representative has been in touch with you about this, but please reach back out if you have any further questions!
WebstaurantStore Customer Solutions