Verified Purchase
- Type:
- One Phase
I want to write this review to highlight several critical issues with this dishwasher. First, the machine cannot even reach the basic 160°F operating temperature, yet the display screen falsely shows 180°F. It wasn’t until I purchased temperature test strips that I uncovered this deception. Additionally, the machine has an abnormal detergent dispensing issue. When I attempted to contact the company to fulfill the warranty conditions, their warranty provider, "Ready Kitchen Warranty," refused to provide any service, claiming that I did not use their partnered installers. However, I had the machine installed by an experienced professional. Despite this, they used it as an excuse to deny service. We also followed up by sending an email with proof of purchase, but we have yet to receive any response. This machine has severe temperature issues and detergent dispensing problems. I do not recommend purchasing it.
Thanks for your review! This item’s warranty requires that it be installed by a qualified professional and we have reached out to you to obtain the installer’s information – a partnered installer is not required in this instance. At the time of this posting that information has not been provided to us. Please reach out if you are able to find this information. We’d be happy to continue with next steps in looking into your warranty claim!