Verified Purchase
Bought it for my bar. Used it for 8 months and stopped working. Called the warranty and initially said it's out of warranty due to waiting for the parts. I had to argue for it and it will be fixed under warranty. Without warranty, it would cost $1100 (parts $500, labor $600) to replace some tube kit. I asked about the maintenance policy and it would be $1500 a year (4 visits) but wouldn't cover any parts. What a rip-off!!
Thank you for your review, Christopher! Our Customer Solutions team will remain in contact with you about this.