Vollrath 72020 Cayenne Full Size Heat 'n Serve Countertop Rethermalizer- 120V, 1000W

Like another reviewer, my product failed after 7 months. I contacted Vollrath support, provided all of the information they requested, and never heard from them again, even after a followup message. Product was ok while it lasted, but budget for early failure and you're on your own with respect to support, which is non-existent.

Stopped working after 7 months. No longer would heat.

This has become an indispensable piece of equipment for my business. I usually use as holding and it performs beyond expectations. It is very easy to clean and the housing does not get too hot on the outside.

This vollrath unit serves double duty in our kitchen. We use it as a rethermalizer as well as for hot holding. Great unit for the price. Holds temp well and heats up relatively quickly. The price was very competitive and shipping was extraordinarily fast.

We give this product no maintenance or care but use it for a few hours a day on most days. It has given us no problems.

This heat and serve unit worked great! We used it to thaw and heat food outdoors during a ministry at the fair. I will be buying a few additional units for next year.