Verified Purchase
- Size:
- 33 lb.
I ordered 2 of these scales. In excited anticipation, I opened the first one. After plugging it in, I pressed the on/off button. It clicked and powered on. Although the tactile feel of the button was clunky and cheap. I pressed the on/off button again and it shut off. When I pressed it again, there was no click and the unit didn't power on. Repeated pressing yielded the same result. The second unit I ordered did power on and function properly. However, the overall feel of the scale is clunky and cheap. I contacted Webstaurant to return the defective item. After over an hour chat session with support, I was told before I could return the defective item for a refund, they would have to verify with Taylor that they were willing to cover the scale under warranty. Furthermore, I was told that it could take up to 9 days for them to determine if Taylor would cover the item. I would not recommend this or any other Taylor product.
2 out of 2 found this review helpful
We appreciate your feedback! We’re sorry this is defective. A Customer Solutions Representative will remain in contact with you about this!






