Verified Purchase
Great Product, Poor Packaging This is the second Servit Drawer Warmer with Digital Controls I've purchased. It works great—keeps food warm and moist, especially when using a wet towel as the manufacturer suggests. The first unit has been going strong for months. My only complaint is the packaging. Both units arrived damaged, but the second was worse: the box was ripped, the unit was sticking out, and every corner was dented—raising sharp edges and leaving a noticeable dent on top. Despite the dents, the unit still functions well, which speaks to its solid internal build. Still, I’d prefer a flawless exterior, especially for the price. Excellent product, but shipping quality really needs improvement.
Thank you for your review, Maria! We would like to gather more information about your experience with this drawer warmer. A Customer Solutions Representative will contact you soon!