Reviews for Choice 20 oz. Double Wall Ripple Kraft Paper Hot Cup - 500/Case

Ordered 1000 16 oz cups and they were defective. The lids made for the cups (which also fit 20 oz) did not stay on the cups. We have received many complaints and witnessed numerous customers spill part of their drinks because the lids come off. When we reached out to Webstaurant, they asked for a video showing the problem. We have ordered a lot of product from them. It was disappointing that they did not take our word for it and replace them. Long story short, we sent a video and still have not received a response. This has been so frustrating.

HUGE WARNING: THESE CUPS CAN’T BE STAMPED… because they have a glossy coating which prevents the ink from sticking (and makes it almost impossible to apply a stamp because the stamp slips every time)!!! So if you stamp your cups then these will not work for your shop. We are now stuck with 2 cases of cups that we will have to either send out without our logo on them, or we will have to put a sleeve on the cups which totally negates the extra expense of buying these cups. Other than that they appear to be the same quality as the standard Choice hot cups. No complaints there, so if you just want plain white double walled cups then these should be fine for your application.

The cups ridged walls come apart from the slightest moisture. Customers have come back complaining that their cup dripped into their cup holders in the car.

Normally we buy Solo brand 12 ounce cups but decided that we'd try these at about 30% cheaper. Dollar for dollar, they are probably a better value than the Solo cups. Inspecting the cup, the rolled lip is very smooth, the seam is perfect, and the bottom edge is well done and textured, all comparable in quality to our Solo cups. On the inside, the coating appears to be slightly thinner than Solo's, but I've had ice water in both for the past half hour and neither are soggy. There is also visible coating on the bottom of the cup. However, we decided not to go with these cups because of the off-white color. The pure white of the Solo cups is pristine and conveys quality. If Choice could brighten the color, we would absolutely choose these, and they are still a great choice at the end of the day.

Cheapest cup you can find. The bottom completely fell out of some of the cups. Lots of complaints about leaking

These coffee cups are great, but I made the mistake of not buying the cup sleeve and I have had a lot of complaints that they are hard to handle. The only other thing I have noticed is the lids do not go on easily and pop off when you pick up the cup.

We have mixed reviews about these cups. We have received bad batches the last few orders where customers are sending me photos of cup failures. It may be time to start looking for alternatives so we don’t lose customers.

These are awful. They leak and lids DO NOT fit. None of them. Even the more more expensive solo brand lids.

Not as good as other branded double wall cups, they do get too hot. They are glossy BTW, I didn't catch it from the main photo.

We used these cups for hot coffee and it’s true! No sleeves needed! They are sturdy and great for hot products. Very pleased. Definitely worth the price paid!

Good looking cups. Must have a sleeve, they get hot. Randomly there will a bad one which seeped out the bottom. It's random and theres no holes so theres no way of knowing it'll do that.

We've ordered these cups and use them as our smallest size of regular coffee/tea beverages in our coffee shop. They are a good cup, solid and sturdy. You'll want a hot sleeve for them depending on the style of drink you're doing.

We use them all the time to give tea to the customer. Best price in the market and shipping is good too. They arrive the next day. We love Webstaurant!

The cups desintegrate if in contact with liquid more than 10 minutes. My clients need to drink their coffee quick so that the bottom of the cup does not detach

Love these cups, we order them for our office, they are super strong and by far the best we have try. In terms of presentation, they are elegant and fit for corporate and executive meetings. The only negative is that the stack come strongly attached one to another, they are extremely hard to pull apart. I been trying to get a cup dispenser that might work with these, but so far nothing has worked. I would like to see if perhaps a Webtstaurantstore.com representative could advise with feedback, suggestions, comments, where to find a dispenser or who to contact for more info.

We have been using these cups for a few years with no problem. However, recently they leak the moment you pour hot liquid into them. We are looking into changing brands. Not sure if production changed but they are not the quality they used to be.

Not as bad as the kraft ones but they still leak with any and all lids and the seam around the rim will swell up and start to drip almost immediately Zero stars

Product is great, however the shipping was not. 3 large boxes taped together, caused the bottom box to get smashed. Fortunately in my situation there was not much damaged to the cups, but it could have been bad.

These are my favorite cups! We've been using these for years and they save time and are so cute with the design already on them. I used to hand draw on the sleeves and not only do you no longer need sleeves, as they're built into the cup design, but the design is perfect for our small coffee shop. Everyone knows where the cup came from (our coffee shop) when customers are out and about. They're high quality and I can trust that they'll always be the correct size. Every once in a while some of the stacked cups are difficult to pull apart. We make sure to pull them apart before setting them up for use daily.

We switched to the Choice brand cups because the similar Solo brand cups have not been reliably available for a while. Other than the occasional crumpled rim, we don’t seem to experience problems with the cups. I only gave 4 stars because the cups don’t have the size printed on them anywhere, and even my experienced baristas often have trouble distinguishing the cup sizes when making drinks. Our new employees find it very frustrating for the first several weeks while learning how to tell the difference. I would love to give this 5 stars if only it had the cup size printed on it somewhere.

We've been using these cups for over 2 years. If the prices would stablize in the industry that would be great. They are out of stock a lot. I try to buy in larger quantities to help myself out. The quality is there. My customers love that they are sleeveless. Hard to pull apart but if you gently twist, works like a charm.

Decided to kill two birds and get these double walled hot cups. They look good, but we can not pull the cups apart to use them! Unfortunately we will be returning them.

These paper cups work pretty well, the lids fit nicely and the double wall is far better than the cheaper single wall. We occasionally have a customer complain about leak-through, but it's rare. The white cup with black lid is a nice classy, modern look.

Love these cup I like to put hot chocolate in them for kids and coffee for adults they are the perfect little cups I have Ben buying them for over a year ??

We love the Choice cups for coffee and hot tea. They are durable and economical. We didn't like the lids though. We use the solo traveler lid and they fit perfectly.

Choice 12 oz. Coffee Print Poly Paper Hot Cup - 1000/Case are a great option for our coffee and other warm beverages. Very economical and very appealing to customers. Great product.

The Choice 12 oz. Coffee Print Poly Paper Hot Cup works well for coffee and tea purchases. They are lightweight and sturdy. A good buy.

This cup held up to hot liquids for the most part. After a short time it did start to disintegrate. Also, it is not at all insulated.

These Poly Paper Hot cups are great for any hot beverages including coffee, tea, and expresso. We run a small cafe and these are perfect to-go cups, they are also a great size and are easy to store. We definitely recommend these hot beverage cups!

This size is perfect for older customers that only want a small cup of coffee. Not too much. Stays pretty cool without a sleeve but would recommend one.

Have been looking for a long time for this Quality of cup for the price. GREAT UNTOUCHABLE PRICE,GREAT UNTOUCHABLE QUALITY!!!!! Would recommend to any convince store.

I really like look for these paper cups. They look very elegant especially with the black lid. You will need to purchase a hot sleeve because they not that thick. It’s been hard finding cups that don’t leak in the seams and finally I feel like I have product that works. I have received any complaints from my customers!

I LOVE these cups but they aren't very consistent. The lids sometimes crack when putting them on or the lids pop off when I hand them to customers making a mess in their car. It doesn't happen to every cup but a large amount of them do. I don't want to change my large cups from my other sizes as I'd like to keep them consistent with my brand and I dont have this issue with 12 or 16 oz. cups. From the reviews in 2016 it looks like this has been a problem for a while that has yet to be resolved.

Nothing wrong with them, work as intended. I would buy more next time because 50 doesn't last that long. Doesn't leak down the seam like other cheap cups do.

Choice paper hot cups size 16 ounce you get 1000 cups in a box they are high-quality cups they came in fast . Great item to buy.

Great Study cups! We use them for both Hot and Cold Water cups for our restaurant. They are not flimsy, and do last a few uses per person. And the best part is that they're completely white!

Cups are nice and durable. Perfect for hot coffee or lattes. The only thing I dislike it the colors vary between sizes. Some are brownish and some are more orange but work good overall.

This works great as a hot or a cold cup. We've had no problems with them getting soft over time and leaking. Saves you having two kinds of to go cups.

These are perfect size for small gatherings, or children size drinks. They're a great in between size of sampler and regular drink. So far no leaks and they're reasonably priced.

We have Coffee Time each week and we are so thankful for having cups that are cost effective and our coffee drinkers enjoy the simpleness of the cups.