Are there any restrictions for where these outdoor, walk-in Norlake units can be used?
For the most part, these units are ready to be used almost anywhere. If you live in Florida, however, your unit may need to be modified to conform to local codes. If you are shipping this unit to Florida, please contact our Customer Service for help.
How can I determine the size of this product's interior?
The interior of a Norlake cooler can be determined by subtracting 8" from each exterior measurement. Each side panel is 4" thick, and each exterior measurement contains two panels. For Norlake freezers, the panels will be 4"-5" thick, so subtracting 8"-10" from each exterior measurement will give you a good idea of interior size.
How can I order my walk-in with an interior ramp?
Walk-ins with interior ramps can be quoted and ordered by contacting our Special Orders team.
How do I select which kickplates will fit my doors?
Choose the kickplate option that matches the size of your door.
I haven’t heard of R-290, R-600a, R-513a, or R-448A refrigerant before. What is it?
R-290 (also known as high purity propane or CARE 40) and R-600a (also known as refrigerant grade Isobutane or CARE 10) are hydrocarbon refrigerants. R513a (also known as Opteon XP10) and R-448A (also known as Solstice N40) are HFO (hydrofluoroolefin) refrigerants. They are being used by some manufacturers in response to the EPA’s Significant New Alternatives Policy (SNAP) Program.
My city or state has special requirements for walk-in refrigeration. What do I need to know before purchasing this item?
Oregon residents: The state of Oregon charges a tagging fee for inbound shipments of this item. You will be contacted regarding this fee after placing your order.
If you have any questions, please contact
Special Orders prior to making your purchase.
Where will the door be located on my walk-in unit?
The door can be installed anywhere on the unit in 1' increments. Extra panels are included to accommodate your preferred door location.
Will I need any additional components for my outdoor walk-in?
Yes, depending on the state in which you live, you may need additional accessories for your unit to be compliant with your local codes.
When I order this product, can I request liftgate delivery?
This item is too large and heavy for a liftgate. It can be delivered with a truck-level loading dock or forklift. Contact our Customer Solutions team prior to placing your order if you would like to discuss other delivery options.