Verified Purchase
- Color:
- Antique Walnut
- Assembly Options:
- Detached Seat
I ordered this unassembled, assuming, as with all other products that I have purchased from online retailers, that there would be drill holes in the seat. No such luck. Though the customer service agent indicated that she found an FAQ section that states that there are no drill holes, I still can't find that statement on their website for this product. The bottom line is that that information is hidden, and it's well worth paying the extra money to not have to drill holes. The only thing the agent did was offer to send me directions for installation, which I don't need since they are very basic. I really wish I had purchased the same item from a furniture site. They treat their customers very differently.
Thank you for your review, Erika! A Customer Solutions Representative has been in touch with you on this detached seat. Please note, at the time of this review, the QA won't appear on the page until an assembly option is chosen in the upper righthand corner of the page. This is necessary so that only information relevant to your choice is displayed. Once you've picked an assembly option, you can find more information in the "Do these chairs / stools arrive pre-drilled?" question in the Questions & Answers section of this page. If you have additional questions, please reach out to Customer Solutions!