Can I fry donuts and funnel cakes under this ventless hood?
Ventless hoods cannot be used for frying funnel cakes and donuts due to the sugars creating different types of fumes compared to other types of foods.
How often should I change my charcoal filter?
With standard usage, it is recommended to replace the charcoal filters in your ventless hood system every 90 days. Any usage longer than 90 days can cause damage to the unit. Automatic reordering is available.
I am interested in an “island” type hood in the middle of the kitchen. Where can I order this type of hood?
Island hoods require a quote from our special orders team. Please email Customer Solutions with any questions.
I am interested in ordering fire suppression with my ventless hood, what is involved in that process?
Fire suppression systems are frequently required by code for type 1 hoods, and need to be designed to fit the specific layout of your cooking line.
Our ventless hoods are available with fire suppression factory-installed, or you can order them ready for fire suppression to be installed by a qualified technician in the field. Units with factory-installed systems use an Ansulex wet chemical fire suppression system to meet UL300 standards for fire protection. The Ansul® tank is shipped empty, and it must be charged and tested by a certified Ansul® distributor before use of the system. The tank is typically mounted on the wall next to the hood.
All nozzles on the integrated Ansul® system have been prepiped and factory-installed to their proper operating position. A manual pull is also preinstalled on the left side of the hood; it requires a 30” clearance on the left side. If this clearance is unavailable on the left side of your hood, please select to have the manual pull installed on the right side of the hood using the dropdowns.
If ordering a fire suppression-ready unit, the pull will not be installed, but a hole for it will be drilled on the side of your choice.
A member of our team will reach out to gather more information about your application so that the fire suppression system can be configured correctly. The sooner you provide answers to these questions, the sooner we can proceed with your order! If our team has any additional questions or concerns based on the information provided, we will work with you to resolve them and find the correct fire suppression solution for your business.
Is a ventless hood the right option for my application?
A ventless hood is a great option for commercial kitchens that do not have the capabilities for traditional vented hoods. However, ventless hoods have a special set of requirements and limitations due to their design. Because ventless hoods work by recirculating air through a system of filters, fresh air supply and ventilation of the room is needed for proper safety and functionality. We recommend consulting your local authority to find out if ventless can work in your kitchen.
Is anything else needed to process my ventless hood order?
Yes! In the Resources & Downloads section we list 3 forms – Receiving Agreement, Order Acknowledgement, and Site Survey. These forms are required by the manufacturer to begin processing your order. We encourage you to promptly complete these forms after your order has been placed and email them directly to our Customer Solutions team with your order number in the subject line. A member of our team will also contact you after the hood is ordered to ensure completion of the forms and processing of the order.
Can this item fit through a standard height 80" doorway ?
Due to the height of this item, it may not be able to fit through a standard 80" tall doorway when standing upright. Please consider the best means of entry before purchasing, or measure your entryway to ensure that you will be able to bring your order inside if the item cannot be carried on its side.
When I order this product, can I request liftgate delivery?
This item is too large and heavy for a liftgate. It can be delivered with a truck-level loading dock or forklift. Contact our Customer Solutions team prior to placing your order if you would like to discuss other delivery options.
