Does my hood package include a control panel for operating the fans and lights?
Hood packages do not include control panels with the package. A control panel is often provided by the installer, or it can be purchased separately.
How do I choose the right hood for my application and local codes?
Each local jurisdiction has different rules and regulations regarding exhaust hoods. We recommend you contact your local authority to obtain the specific requirements and regulations for your intended application in your respective jurisdiction before placing your order; typically the approval authority will be the building, fire, or health department. We may also reach out to gather additional information about the layout of your application to help ensure that this hood will meet your needs and suggest modifications so that you are getting the best performance possible for your specific layout. For further assistance in selecting the right hood for your application, please contact our Customer Solutions team.
How do I know what size hood I need?
To be compliant with NFPA and International Mechanical Code, canopy hoods must be sized to have a minimum 6” (152 mm) overhang beyond the top horizontal edge of the surface of the cooking appliance on all sides. To size your hood accordingly, measure the horizontal distance (width) of the cooking surface, add 12" to cover the 6" for each side, and round up to the nearest foot. Example: You have a 36” flat top griddle, 24” charbroiler, 24” range, and a 16” deep fryer. This setup has a total width of 100", plus 12" for overhang, which is 112" or 9 feet 4". Round this up to a 10' hood.
I am interested in an “island” type hood in the middle of the kitchen. Where can I order this type of hood?
Island hoods require a quote from our special orders team. Please email Customer Solutions with any questions.
Is anything else needed to process my hood order?
Yes! In the Resources & Downloads section we list 2 forms – Receiving Agreement & Order Acknowledgement. These forms are required by the manufacturer to begin processing your order. We encourage you to promptly complete these forms after your order has been placed and email them directly to customquote@webstaurantstore.com with your order number in the subject line. If you selected Fire Suppression as part of your hood package, please also complete and submit the Fire Suppression Layout form located in the Resources & Downloads section. A member of our team will also contact you after the hood is ordered to ensure completion of the forms and processing of the order.
Will the layout of my facility affect the fan specifications?
The CFM ratings given in the description are what your hood will most likely be designed to perform at - however, factors like long duct runs, multiple duct turns, and high heat equipment like fryers and charbroilers may necessitate a more powerful fan with a different drive type or different specifications, and we will work with you to determine whether any modifications are needed after your order is placed. The fan specifications given in the description are reflective of most installations.
When I order this product, can I request liftgate delivery?
This item is too large and heavy for a liftgate. It can be delivered with a truck-level loading dock or forklift. Contact our Customer Solutions team prior to placing your order if you would like to discuss other delivery options.