The order process was smooth and unit arrived in a reasonable amount of time. Delivered via Common Carrier secured to a pallet. Used forklift to unload. Driver waited until basic inspection of generator completed. There was shipping damage to the frame which was noted on receipt. Pictures taken and I contacted Webstaurant as outlined in the instructions on their site. All was handled in a timely manner and I had a credit refunded to my CC that we mutually agreed upon. I feel I was treated fairly and with respect. The unit runs great and I am glad to see a distributor standby the order/delivery process. I Highly Recommend Webstaurant. Integrity displayed....Thank You !!
2 out of 2 found this review helpful







