Verified Purchase
I own Three Solwave microwaves. They work amazingly new...All three are not working. First two lasted a year and a half this one lasted 3 months. Under warrantee and can't get the warrantee "professional" who was contracted to fix it to ever show up. Parts came in two plus weeks ago and had to call him to get him to come-didn't show up. Was supposed to be here today between 2-4 and was a no show without a call again. Disappointed they broke in the first place, but the service is completely disappointing to the degree I will not purchase another one. I have seven microwaves in use in my kitchen and was planning on replacing them with Solwaves as they wore out. They are heavy-duty commercial. The cost is way too high if they can't even last a few years. Maybe in another aria where there is a better service technician, but I would say do your research before buying.
2 out of 4 found this review helpful
We appreciate your review, Steve. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.