Regency 30" x 8" PVD Gold Finish Surface-Mount Beer Drip Tray

Bought 2 of these for our restaurant bar. One of them works fine, but the other one worked for a couple of days, and hasn't worked since. It gets stuck upon use, and sprays water all over our bar guests. It's been very hard to find just the part to replace. Seems like everyone is having this issue, as well.

horrible product didn't last one day

I had this professionally installed. After the first few uses, the water would not shut off, and sprayed everywhere. Webstraunt was kind enough to exchange it for me at no cost on a new one even though I waited more than 90 days to have it installed. The new one worked fine for about a week, and then did the same thing as the first one. It randomly does not shut off after use and sprays everywhere until you manually lift up on it... inconvenient to say the least. I would return it, but I had it built in to my custom bar and I haven't had any luck finding another one the exact same size. The cheap replacement works perfectly. But it looks out of place. Very disappointed in this product.

Worked great for the first few weeks but then broke after one month. The part that you push down to rinse the glass broke. What a big disappointment!

We added this to the bar so when we make drinks any spillage goes down drain. We made a shelf to hold it and anchored shelf to bar. Cheaper way than some of the other options. Pretty easy project if you are handy and have time.

This system is faulty. The glass rinser leaks constantly. It has been inspected and evaluated by a licensed plumber; it has caused more harm than good.

I purchased this item for my coffee shop last year. The first one arrived broken. The spring holding the rinser mechanism to the tray had snapped. I contacted customer service, and they happily replaced it. Unfortunately, the new rinser broke in the same spot within 2 months. I got a refund and purchased a different rinser from another company. I think this product would be worthwhile if they redesigned the rinser attachment to make it more durable. However, this design isn't worth the money.

Absolute Garbage. Not meant for use in a commercial setting. Original Broke, Replacement Broke. Now after only a couple months it is out of warranty