3.9

Rated 3.9 out of 5 stars

59 Customer Reviews

37 reviews rated this 5 out of 5 stars.

5 reviews rated this 4 out of 5 stars.

5 reviews rated this 3 out of 5 stars.

1 reviews rated this 2 out of 5 stars.

11 reviews rated this 1 out of 5 stars.

Frequently Mentioned

  • griddle
  • pilot
  • cooking
  • light
  • easy
  • great
  • grill
  • top
  • unit
  • bought

Customer Photos & Videos


Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Daniel B.

Posted on 01/10/2017

Size:
48"
Control Type:
Thermostatic

Completely undependable! Withing two weeks of purchase the first thermo-couple failed. Unfortunately a universal therm-couple will not fit due to the different threading used by the Chinese manufactures on the gas valve itself so had to have my technician order an entire replacement gas valve kit ($300+)....from China! It's been three weeks and the part has still not arrived. Today a second thermo-couple failed. Rather than reorder another replacement part from China and wait for potentially months to receive it, we will likely sell the unit for scrap after a total service life of less than 30 days. Extremely disappointment that Webstaurant, who we trust and have purchased from for years. would offer such a total piece of junk to unsuspecting buyers.

10 out of 11 found this review helpful

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Amit P. from Elco Market

Posted on 03/23/2016

Size:
36"
Control Type:
Thermostatic

Product quality is Cheap. Warranty doesn't cover muc. It's WebStaurantstore product... i wouldn't buy any product from this site again!!! CS won't help with any thing

5 out of 5 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Perry F. from Charleston Sports Pub

Posted on 01/10/2020

Verified Purchase

Size:
60"
Control Type:
Manual

Extremely durable and well put-together gas top griddle. This bad boy is extremely heavy but also heavy duty. It heats to proper temperature fairly fast and gets the job done every time. Even cooking temps across the griddle.

4 out of 4 found this review helpful

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Clayton D.

Posted on 09/24/2021

Verified Purchase

Size:
36"
Control Type:
Manual

This has been a good flat top we have had it in service for about 6 months. Heats up fast holds a good temperature. My only complaint is that the grease tray in the front has gotton wavey from heat. Not really bad but does make it harder to move the grease to the grease pan because it puddles in the low spots in the sheet metal.

3 out of 3 found this review helpful

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Nahum G. from Los Comales

Posted on 07/01/2018

Verified Purchase

Size:
36"
Control Type:
Thermostatic

Bought a few weeks ago still trying to fund why pilot is to big changed Orphis to LP but still have problems to much gas thermostat doesn’t help flam is same size ,,. Pilot is to big too & to light it it’s to far in any lighter to light very very un happy with this griddle to many problems

3 out of 4 found this review helpful

We appreciate your feedback! We’re sorry this is defective. A Customer Solutions Representative will be contacting you soon.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Donald W. from Classic Burger Group Inc.

Posted on 11/10/2017

Verified Purchase

Size:
48"
Control Type:
Manual

This is a fantastic grill!! The cost of it makes it even better. We use this grill from open till close and it has never had any issues at all.

3 out of 3 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Mike H. from SAKE2ME SUSHI

Posted on 04/27/2017

Size:
36"
Control Type:
Manual

Came in damaged as almost all heave cooking equipment does, but it's exactly what was described. Its very heavy and built like a tank. Perfect for high volume cooking. Don't let the low price scare you away.

3 out of 3 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Tina C. from Chef On The Run LLC

Posted on 05/08/2016

Size:
24"
Control Type:
Manual

Perfect size for my food truck. It was easy to hook up and heats up very fast with a even heat. Pilot light is easy to light.

3 out of 3 found this review helpful

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Michael H. from Michael Hentschel

Posted on 02/29/2016

Size:
36"
Control Type:
Thermostatic

This griddle is working good, no doubt about that. We had/still have problems to adjust die pilot flame as it is way too big. We called the hotline and they gave us a number from "whatever". We called and explained our issues and they promised to give us a call back. They never did and we still have problems with the big pilot flame. I guess you are on your own once you bought and paid for the items. The manual must be one from an older production line as it is not even close to what we received. This is NO GOOD !!!

2 out of 2 found this review helpful

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Stephen A.

Posted on 10/09/2020

Verified Purchase

Size:
60"
Control Type:
Thermostatic

The griddle is decent but has some shortcomings. First, the edges between the splash guards and the cooking surface are not well sealed. Fluids run between them and inside the unit making a mess to attempt to clean. The right-most thermocouple gave us problems after the first couple of months of use. Eventually, it died completely and is integrated into the control valve so field replacement isn't easy. I've called for warranty service and been told that the earliest repair possible "might" be nearly two weeks. Don't buy from CPG if their service is going to be so deaf to the needs of a restaurant. If we had the money, we'd just replace the unit with a Southbend.

1 out of 2 found this review helpful

We appreciate your review, Steve Andrews. We wish this Cooking Performance Group G60T-NG(CPG) 60 inch Gas Countertop Griddle with Thermostatic Controls - 150,000 BTU would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Danielle A. from Revival Eastside Eatery

Posted on 10/15/2019

Verified Purchase

Size:
24"
Control Type:
Thermostatic

We have two of these charbroilers in our kitchen. The knobs are a little confusing, especially the pilots, but we have gotten use to it. The heating elements are a little uneven.

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Mike H. from Dogonit Hotdogs

Posted on 06/16/2018

Verified Purchase

Size:
24"
Control Type:
Manual

This griddle is great! It heats up very fast. We originally bought for our food trailer but put it in use in our restaurant. We really like it and the tray provides plenty of room for waste.

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Daellion G.

Posted on 05/31/2018

Size:
48"
Control Type:
Manual

Very large well made griddle. Cooks with extreme proficiency. Highly recommended for anyone who cooks at a restaurant or even a personal home griddle as well

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Antony S. from TOMMY's PIZZA

Posted on 04/14/2018

Size:
48"
Control Type:
Manual

awesome machine!!! Great for whipping up bacon, burgers, cheese steaks, and more at your busy snack bar, concession stand, or restaurant, this counter top griddle is an efficient and durable addition to your kitchen.

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Josefina A. from Tasty Creations Catering

Posted on 04/02/2018

Verified Purchase

Size:
48"
Control Type:
Manual

My business just made a huge step forward with this griddle. We love the way it operates and how use it is more from event to event.

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Shannon G. from Lil Gio's Taquaria

Posted on 11/02/2017

Size:
48"
Control Type:
Manual

This griddle is sturdy and easy to clean. The size has allowed us to be very flexible with cooking a variety of items at once. Would recommend.

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Victor J.

Posted on 06/08/2016

Size:
36"
Control Type:
Manual

This was an easy assembly to LPG which was a big bonus for me in buying this. Once that was taken care of and connected to the gas it turned right up and is easy to adjust the pilot. I would buy again.

1 out of 1 found this review helpful

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Steven J.

Posted on 03/12/2025

Verified Purchase

Size:
48"
Control Type:
Thermostatic

Worst purchase we have ever made from webstaurantstore.com and they are being ridiculous about making it right. Purchased a few months ago and was delivered with no issues, but had to sit in storage room for few months while we finished renovating kitchen. Once we had it hooked up, we discovered it would not get over 200 degrees no matter what the dials are set to. We have spent over $36,000 with this company and had zero issues till now. They are forcing us to wait for who knows how long for warranty company to fix it when it should have simply been replaced from them as defective. Will start transitioning to another supplier from now on for as much as we can. They apparently don't care about customer loyalty.

Thank you for your review, Steven! Our Customer Solutions team will remain in contact with you about this.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Nickolas R.

Posted on 12/19/2024

Verified Purchase

Size:
36"
Control Type:
Manual

After a year of cooking with this flat top we are ready to throw it in the street! This unit has two temps off and so hot it glows blue! The control on the gas is very very touchy! Spend the extra buy once cry once! We will be replacing this unit in the next month!

Thank you for your review, Nickolas! We would like to gather more information about your experience with this griddle. A Customer Solutions Representative will contact you soon!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Georgianna B.

Posted on 10/24/2024

Verified Purchase

Size:
72"
Control Type:
Manual

Purchased this flat top as a replacement for 2 separate grills. BIG Mistake. This grill has had issues since it was installed. The Warranty Company "Ready Kitchen Warranty" are absolutely useless. Save your money and aggravation and purchase a higher end product.

We appreciate your review, Georgianna. Our Customer Solutions team will remain in contact with you about this.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Joshua H.

Posted on 09/19/2024

Verified Purchase

Size:
48"
Control Type:
Thermostatic

I bought it a month or so ago, and I just fired it up...well, I tried it, but the Pilot is too big to light it’s too far in any lighter to light to keep the grill lit, very unhappy with this griddle too many problems I contacted Webstaurant, and they sent me to the warranty department. it's been almost a week, and I still have not heard anything. Now I'm stuck buying another one because there is zero help with this one. DO NOT BUY

Thank you for your review, Joshua! Our team reached out shortly after you made contact about this item's warranty but we have not received a response. A Customer Solutions Representative will follow up!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Batuhan O.

Posted on 07/15/2024

Verified Purchase

Size:
36"
Control Type:
Manual

Bought this item for my restaurant. We didnt calculate the gas intake and it wasn't a fit for my kitchen. Webrestaurant store said we need to pay for return shipping. completely inconvenient. I do not recommend to anyone.

Thank you for your review, Batuhan! We would like to gather more information about your experience with this griddle. A Customer Solutions Representative will remain in contact with you!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Feng C.

Posted on 03/22/2024

Verified Purchase

Size:
36"
Control Type:
Manual

my 24' have twice big grease tray then this one, very very dangerous when you transfer the fluid inside the tray when doing cleaning. And also no recommended splash guard for this product, and was told you need to find local shop to custom made one.

We appreciate your review, Shiguang. We wish this griddle would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Maryjane C.

Posted on 02/17/2024

Verified Purchase

Size:
48"
Control Type:
Thermostatic

Great item. Exactly as described.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Donald W.

Posted on 12/21/2023

Verified Purchase

Size:
24"
Control Type:
Thermostatic

This product is for commercial use.great quality and price makes the perfect combination to buy this stuff

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Dave &.

Posted on 11/13/2023

Verified Purchase

Size:
48"
Control Type:
Thermostatic

We've had this griddle for over a year now. Zero problems. This is a very good deal for top performing unit. Only thing I would change is the very large and shallow drain pain. Makes dumping a little challenging. I am recommending this grill with 5 stars

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Steven C.

Posted on 09/23/2023

Verified Purchase

Size:
15"
Control Type:
Thermostatic

No working

Thank you for your review, steven! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Chai X.

Posted on 08/22/2023

Verified Purchase

Size:
36"
Control Type:
Manual

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Debbie B.

Posted on 07/21/2023

Verified Purchase

Size:
48"
Control Type:
Manual

This is a fantastic grill that works well and heats up as expected. The slab will lose some heat from cool down due to thickness and the flame may need to be adjusted up or down based on the "chill down factor". It is a bit different due to this than the thicker slab flat top that this one replaced. Overall, once you learn this flattops personality it performs perfectly.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Omar G.

Posted on 06/10/2023

Verified Purchase

Size:
48"
Control Type:
Manual

Works really good. Happy all around! ??

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

David H.

Posted on 04/26/2023

Verified Purchase

Size:
48"
Control Type:
Manual

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jose D. from Jojos Diner

Posted on 04/04/2023

Verified Purchase

Size:
60"
Control Type:
Thermostatic

These flattops are great. Easy to clean. Just a bit hard to light up the pilot. Cheaper to buy new than used locally. And free delivery if youbare a plus member.

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Morad E.

Posted on 05/03/2022

Verified Purchase

Size:
72"
Control Type:
Manual

Bought this countertop though it LL be like the last one I bought with under counter fridge .. everything is fine but cleaning it is pain in the ass .not easy at all the surface is not flat it has very small grooves that hard to clean and grease stays there no matter how hard you clean it never comes out as it should be..

0 out of 1 found this review helpful

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Octavius R.

Posted on 02/15/2021

Verified Purchase

Size:
48"
Control Type:
Thermostatic

This is by far the best griddle! I've been in the food industry for quite sometime and let me tell you this griddle is easy to maintain and works like a racehorse. I highly recommend it!

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Pat O. from Chubby's

Posted on 05/17/2020

Verified Purchase

Size:
48"
Control Type:
Thermostatic

Where to begin. First, this is an overall solid griddle. I bought this for our food trailer. That being said, the 'simple field conversion' to propane is not so true. First the instructions sent with my 48" thermostatic controlled unit only show the conversion of a manual unit, so throw them out the window. You have to take the front faceplate off to access the orifices for each of the burners to convert to LPG. Then you have to disassemble the underside plates to access the pilot tubes to change out their orifices without removing the top cooking surface to do the same job. Time spent on 'simple field conversion: 1 hour'ish(once we figured how to do it without instructions). Second, the regulator sent with the unit has NO adjustability...period. if you need more or less WC, you can't get Read More

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Ak83llc from Naman Modi

Posted on 02/29/2020

Verified Purchase

Size:
72"
Control Type:
Thermostatic

This gas countertop griddle with thermostat controls are really cool I loved it so much I love this product and I highly recommend this product.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Meghan W.

Posted on 12/25/2019

Verified Purchase

Size:
36"
Control Type:
Thermostatic

Installed with ease, can't give it 5 stars yet as I have not used it for cooking but when it comes to converting to liquid petroleum in the field that was easily made.

0 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Dianna

Posted on 09/08/2019

Verified Purchase

Size:
48"
Control Type:
Thermostatic

Item is as advertised on their website.. Item looks to be made well. Item fits well on top of the chef base. Grill top nicely protected.

0 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Gil B. from The Post Cottage LLC

Posted on 02/12/2019

Size:
15"
Control Type:
Thermostatic

We bought this because it was the size we needed to fit into a crowded space to fill out a full range of equipment. The 15 inch width is perfect - we have used 12 inch griddles and found they are simply too narrow to cook anything. This width is good as long as you do not ave to put too much on it at a time. Big pluses are the very heavy griddle top, and cast iron, which gives you very steady temperature, also aided by the thermostatic control. With a good griddle and precise heat you can really control cooking of a wide variety of items. Main thing to watch is that it is a little say to turn pilot light off, and because that is located deep behind the front panel it takes a long straw to relight.

0 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Elias J. from Supreme Dawgs

Posted on 10/08/2018

Verified Purchase

Size:
24"
Control Type:
Manual

This grill right here is a very good grill cooks food good and makes the taste not dry out i will recommend this to anyone i know looking to buy a grill