4.4

Rated 4.4 out of 5 stars

50 Customer Reviews

37 reviews rated this 5 out of 5 stars.

4 reviews rated this 4 out of 5 stars.

4 reviews rated this 3 out of 5 stars.

2 reviews rated this 2 out of 5 stars.

3 reviews rated this 1 out of 5 stars.

Customers Say

Customers appreciate the taste and size of these sugar cones, noting they are ideal for small servings and hold up well with ice cream. However, many report issues with packaging, leading to a significant number of cones arriving broken. Opinions on quality vary, with some finding the cones durable and others experiencing breakage during use.

  • cones
  • ice
  • sugar
  • cream
  • great
  • cone
  • taste
  • gluten
  • free
  • love

This AI-generated summary was created from real customer reviews

Customer Photos & Videos


Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Suzanne M.

Posted on 10/04/2018

Verified Purchase

Type:
#310 Sugar Cone

I do NOT recommend this! For whatever reason these cones are highly breakable and we've had half the boxes break in shipping/transport. They aren't packed in any Styrofoam or small airbags, so more often then not, you may get to actually use only 50-60% of what comes. We buy the same item items from another vendor who packs them differently and even uses a different shipper and we have had minimal broken cones.

5 out of 5 found this review helpful

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Claudia L. from Opties And Dinghies

Posted on 08/09/2020

Verified Purchase

Type:
#310 Sugar Cone

Yes product is good but order only the 800 count bc it comes in its original shipping box tightly packed. If you order the 200 count, they are half broken upon arrival. Not packed right!

4 out of 4 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Tammy M.

Posted on 07/22/2023

Verified Purchase

Type:
#450S Sample Sugar Cone

Perfect for cake pops!

1 out of 1 found this review helpful

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Earl F.

Posted on 06/11/2023

Verified Purchase

These cones although taste good, the cone themselves are substandard and very poor quality. The break easily with “scooped” ice cream. I had several people across various age groups serving and everyone experienced the same issues. It took several cones to get one that didn’t crumble. Kind of embarrassing at our fundraiser to have the cones crumble more than not. To add to that the paper wrapping sticks to the cone to the degree that if you want to eat the cone you’re eating some paper right along with it. The bright side is I didn’t get charged extra for this feature. There isn’t a rating low enough to give this product.

1 out of 1 found this review helpful

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Laura J. from Southern Grace Farms

Posted on 05/11/2016

Verified Purchase

Great size for a small ice cream. We have a soft serve machine and they are easy to fill. Quality packed, we had no broken cones. Paper wrap on cone is a nice touch and sanitary. Customers love them.

1 out of 1 found this review helpful

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Tareq Q.

Posted on 11/25/2024

Verified Purchase

cones arrive broken and stall some boxes were expired

Thank you for your review, Tareq! We would like to gather more information about your experience with this sugar cone. A Customer Solutions Representative will contact you soon!

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Scott S.

Posted on 06/11/2024

Verified Purchase

Type:
#450S Sample Sugar Cone

Great product and is perfect size for a tasting cone. The packing is awful however. Pass along to the company that I would be more that willing to pay double what they are currently charging if they would pack these properly and didn't loose 30% in shipping.

Thank you for your review, Scott! We would like to gather more information about your experience with this sugar cone. A Customer Solutions Representative will contact you soon.

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Richard S.

Posted on 05/15/2024

Verified Purchase

Type:
#450S Sample Sugar Cone

The cones are perfectly fine Sugar Cones, but as was posted by others - count on at least 30-40% breakage in the case.

Thank you for your review, Richard! Our Customer Solutions team has reached out to you about this - if you have any further questions or concerns on this order, we are happy to assist!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Maryjane C.

Posted on 02/17/2024

Verified Purchase

Great item. Exactly as described.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Stefanie H.

Posted on 09/05/2023

Verified Purchase

Type:
#415 Jacketed Sugar Cone

I have used these cones for 13 years and think they are great. This time I checked them as I always do to make sure they weren’t broken. It turns out that the broken cones were not on the top level. At least 1/4 of the first box was unusable. By the time I figured it out, I had gotten rid of the packaging. I couldn’t report it. Check your cones well!

We appreciate your review, Stefanie. We wish this product would have worked out for you this time. Our Customer Solutions team will remain in contact with you about this.

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

John H. from Cherrytop Ventures, LLC

Posted on 04/11/2023

Verified Purchase

I would give the cone itself 4-5 stars on initial quality and taste. The case it is packed in, however, is not adequately suited for shipment. There is an absence of interior packaging that would keep the cones from sliding out of their sleeves during shipping, resulting in 25% loss of shipment.

Thank you for your review, John! We are sorry this product has not worked well for you, shipping wise. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Raegan Y. from Mama Rae's

Posted on 09/28/2022

Verified Purchase

Type:
Gluten Free Sugar Cone

Our customers love these Joy gluten free sugar cones!!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Stacy G. from Butter And Cream

Posted on 09/26/2022

Verified Purchase

Type:
Gluten Free Sugar Cone

These are the best! They taste delicious and have a very long shelf life. The rich brown sugar taste complements ice cream so well. A true customer favorite.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Karis P. from Cookies & Cream

Posted on 08/28/2022

Verified Purchase

Type:
#310 Sugar Cone

These cones (800 ct) arrived unbroken and fresh. I highly recommend them!

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Stephen R. from Cone Crazy Ice Cream

Posted on 08/08/2021

Verified Purchase

Type:
#415 Jacketed Sugar Cone

cones were as described. they are fine and hold up as well. Just giving the heads up, a good amount of them was broken. I was able to get one box replaced though.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Andrea L.

Posted on 05/02/2020

Verified Purchase

Type:
Gluten Free Sugar Cone

I ordered these for summer parties and visitors. They’re smaller cones, but that works for me, as all of our ice cream is homemade and goes quickly. Nice crunch, nice flavor. Works best if ice cream is slightly softened before filling.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

William F. from Tiki Turtles

Posted on 01/14/2020

Verified Purchase

These are great for single scoops only. The taste is consistent and they do not break as easily as you'd think. They keep very well and do not leak at the bottom. Decent buy if you are serving kids size scoops or the like.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Sarah A. from Pizza Fresca

Posted on 12/04/2019

Verified Purchase

If your customers want a sugar cone, these are the ones they are thinking of! Joy delivers a great crisp cone that is strong and tastes great. Be mindful that you will loose 5% or so to breakage!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

John from The Soda Hole

Posted on 09/08/2019

Type:
#415 Jacketed Sugar Cone

The paper wrap is great if you're doing a self serve type of ice set up. If not it does add extra sanitary to your operation.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jason K. from Extreme Tan, Llc

Posted on 06/26/2019

Verified Purchase

These are the "go to" for old fashioned sugar cones in the large size. They are packed VERY well, and great quality. My only problem is I sometimes break the cones when pulling them out, but that because I am rather clumsy at times

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Amy B.

Posted on 06/10/2019

Verified Purchase

Type:
Gluten Free Sugar Cone

I love how these come in individual boxes rather than one large open box like non gluten free sugar cones. This allows them to stay fresh since they sell slower, but my customers whom do need GF greatly appreciate the option.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jessie V.

Posted on 05/13/2019

These Joy sugar ice cream cones are seriously the best I have had. They taste amazing and always have a nice crunch with out being too hard.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Bethany F. from Quench

Posted on 03/13/2019

Verified Purchase

These cones were great! They were packed safely so we had no broken cones (although we used them in shakes so we broke them anyway). They also stayed fresh for several months without getting stale! They stayed crisp through sitting in a shake as well.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Aaron B. from Holey Scoops

Posted on 01/12/2019

Verified Purchase

Type:
#415 Jacketed Sugar Cone

Great product and well packaged! Worth the extra money in my opinion to get them jacketed. Much more sanitary plus they look more professional. Also because of the way they are packaged very few (if any) of them will break during shipping.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Katherine S.

Posted on 06/19/2018

Verified Purchase

These Sugar Cones are great! Super affordable and really nice quality. We use these for treats at our shop, and work really well with our products!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Elizabeth S. from Foxy Brown

Posted on 06/11/2018

Verified Purchase

This is a really good walk around the mall cone because the jacket offers an extra level of protection in terms of leakage. I no longer purchase these because I order custom sleeves for the cones in order to drive traffic to our spot.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Julie B. from CRAVINGS

Posted on 04/17/2018

Verified Purchase

Type:
#310 Sugar Cone

These are highly recommended. You cannot beat the fast shipping and the joy count brand. The 800 count her case is also nice and saves me from ordering more often. These are very well packaged and never come broken.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Matthew R. from Matt's Sno Shack - TSNO

Posted on 01/13/2018

Verified Purchase

Tasty Cone is an understatement! The Joy #310 Sugar Ice Cream Cone is a popular one in our shop, they also stay fresh for a very long time!

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Chuck B.

Posted on 10/10/2017

Verified Purchase

The cones that made it through the shipping process without being broken seemed to be a nice little cone. We ordered one box of these cones to try in our new ice cream shop, we will have to find a better way to get these shipped, when we opened the box we found that over half of the cones had been broken. Bummer...We will try to source locally.

We are sorry your cones arrived broken; a Customer Solutions Representative will contact you about this shortly!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jonathan P.

Posted on 09/04/2017

Type:
Gluten Free Sugar Cone

A great option to have for those who gluten intolerant. We were happy to be able to offer this option for our customers and they love it. A great tasting cone too!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Josef K. from Carousel

Posted on 09/04/2017

Verified Purchase

Type:
#310 Sugar Cone

These sugar cones are a cost effective way to offer a choice among cake, sugar, and waffle cones. They arrived fresh and in one piece.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Carmella D. from Edible Cotton's

Posted on 08/08/2017

Verified Purchase

Type:
Gluten Free Sugar Cone

Being severely celiac, I have longed to have a good sugar cone for years. Joy gluten free sugar cones are the best! You honestly can NOT tell they are gluten free, they taste that good! First time I tried these, I actually had to look at the box to be sure I had not been sent the wrong thing! I highly recommend these sugar cones if you have celiac. I use them in my cotton candy business as ice cream cotton candy cones. The kids absolutely LOVE them!!!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Brittany B.

Posted on 07/05/2017

Verified Purchase

Type:
#310 Sugar Cone

these are an amazing topping for any dessert, we crush them so they are bite sized. great texture, taste and most of all people love them.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jennett R. from J4jcline

Posted on 06/16/2017

Verified Purchase

You’ll feel like you have your own ice cream parlor at home with these sugar cones. I’ve never been a fan of the regular cake cones, because sugar cones just have that extra little something!

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Luciana T. from 3 Leaf Tea

Posted on 02/08/2017

Pretty decent cones but they do not taste like the original ones. I'm glad they are gluten free but wish the taste was a little bit better.

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Alden J.

Posted on 01/27/2017

Verified Purchase

Type:
Gluten Free Sugar Cone

The price is fine, taste is not. Not a lot of options for this kind of product but my customers appreciate the gesture. They certainly taste gluten free.

We’re sorry this product did not meet your expectations. Our friendly Customer Solutions Representatives are always available to assist you with any questions or issues before or after your purchase!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Tonya L.

Posted on 01/07/2017

these jacketed ones do cut down on the mess. You don't then have to eat it so fast and risk getting an ice cream headache. It is so good you want to gobble but this helps to savor it.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Twins A.

Posted on 11/08/2016

Verified Purchase

These cones are tasty and crispy. thicker than normal waffle cones, probably since they are gluten free to make them sturdier. They come with some of the edges chipped but again probably due to the gluten free cone being brittle so it's expected. Overall they are good and do last with ice cream in them

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Roseann P. from Neuhaus Inc

Posted on 08/01/2016

Verified Purchase

Well made sugar cone that tastes delicious! They hold up well to different types of frozen ice cream or yogurt plus toppings. They shipped nicely and arrived in good condition so you have little waste. Good price too.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Lindsay L. from The Cookie Jar DC

Posted on 06/05/2016

Verified Purchase

Type:
#310 Sugar Cone

We ordered these cones to make "cookie dough cones" - a fun spin on the ice cream. All of the cones came promptly and none of them were broken. They were true to size and the best price we could find after looking at various sites and business sources. Will definitely be ordering them again as needed.