3.1

Rated 3.1 out of 5 stars

62 Customer Reviews

29 reviews rated this 5 out of 5 stars.

0 reviews rated this 4 out of 5 stars.

2 reviews rated this 3 out of 5 stars.

8 reviews rated this 2 out of 5 stars.

23 reviews rated this 1 out of 5 stars.

Customers Say

Customers have mixed feelings about these lids, with many reporting inconsistent fit and quality control issues leading to spills and wasted product. However, some find them to be a good value and appreciate the strawless design. Opinions on customer service experiences also vary.

  • lids
  • cups
  • lid
  • fit
  • customers
  • cup
  • choice
  • straw
  • reviews
  • great

This AI-generated summary was created from real customer reviews

Customer Photos & Videos


Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Gordon K. from Sunshine Drip

Posted on 10/31/2021

Verified Purchase

Type:
Sip-Through

Webstaurant should not be selling these lids. I already threw away 6 cases of. these worthless lids. Webstaurant should be doing the same. Believe all the reviews on this failed item. The machining is just wrong. I will, and can not sugar coat this item. Again, do not purchase these. Stick with the choice flat lid with straw slot. Lids will not satisfy, idea is great. Sizing is not.

19 out of 20 found this review helpful

Thank you for your review, Gordon! We are sorry this Choice 9, 12, 16, 20, and 24 oz. Clear Strawless / Sip Lid - 1000/Case has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Ting Y.

Posted on 03/03/2021

Verified Purchase

Type:
Sip-Through

I should have listened to other negative reviews about the lids that don't fit before my ordering. I used Choice 16oz cold cups (the cheaper version), the flat lids with staw slot, and the Dome lid all the time. They all fitted pretty well and worked very well too. Well, as I expected these lids had very bad quality control. I opened the case and took a sleeve of the lids out. Then I tried them on my new Choice HD 16oz cold cups. Guess what, 5 out of 10 just covered the cup, not even made any snap sound. I could just shake the lid right off the cup. So loose! The other 5 were loose too, just a little bit better, I would not trust them to serve my customers. Then I tried them on my old cheaper Choice 16oz cups. they fitted slightly better than with the HD Read More

14 out of 16 found this review helpful

Thank you for your feedback! We are sorry your Choice 9, 12, 16, 20, and 24 oz. Clear Strawless / Sip Lid - 1000/Case was defective. Action has been taken to remedy this. Please reach out to our Customer Solutions team if you have any questions!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Chenoa T. from Big Mountain Coffee Roasters LLC

Posted on 09/30/2021

Verified Purchase

Type:
Sip-Through

I really really really wanted to like these lids, and I really wanted the reviews to be wrong, but unfortunately they aren't. The last case was so bad that we ended up having to basically match lids to cups at the beginning of each day to make sure that we had ones that wouldn't pop off. It is really unfortunate. And Now I have multiple cases of cups without lids to go with them.

10 out of 11 found this review helpful

Thank you for your feedback! We’re sorry that this product did not work well for you. For recommendations, please contact our Customer Solutions team.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Helen M.

Posted on 05/20/2023

Verified Purchase

Type:
Extra-Wide Sip-Through

Buy these lids... if you want your customers to dump coffee all over themselves. They are inconsistently sized and do not fit snugly on the 20oz or 24oz sizes.

7 out of 7 found this review helpful

Thank you for your review, Helen! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Dae S.

Posted on 07/27/2023

Verified Purchase

Type:
Extra-Wide Sip-Through

Dont get it! Purchased 5000 various cup sizes and lids to match from "Choice" and they do not close tight. I could confidently say that 99% of the lids dont fit, Leaks all over, lids come off, etc. (And yes its the correct cup/lid) Just invest more money and get SOLO products. Horrible

6 out of 6 found this review helpful

Thank you for your review, Dae! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Sydney G.

Posted on 06/15/2023

Verified Purchase

Type:
Sip-Through

I don’t know why everyone is going on about in these reviews. These are a solid affordable quality lid, I’ve used I’ve 3000 and maybe 3 of them have had a bit of damage around an edge.

6 out of 8 found this review helpful

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Tony S.

Posted on 07/14/2021

Verified Purchase

Type:
Sip-Through

We chose to ignore a lot of the reviews and ordered these lids hoping to go strawless at our coffee shop. It turns out that ignoring the reviews was a mistake. Many of the lids do not properly fit onto their corresponding cups. I will waste a good 3-5 of these lids looking for ones that will actually click on. By the time that I find one, the fit is very loose. The slightest pressure put on the cup will pop the lid off. Many of our customers have had spills or near misses because of these lids. We figured maybe it was the cup that we bought, so we upgraded to stronger cups, but that didn’t help. Avoid this product. It is not worth the money and it is not worth the loss of customers.

6 out of 7 found this review helpful

Thank you for your review, Tony! We are sorry this Choice 9, 12, 16, 20, and 24 oz. Clear Strawless / Sip Lid - 1000/Case has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

John K. from Think Coffee

Posted on 05/06/2021

Verified Purchase

Type:
Extra-Wide Sip-Through

Really want this product to work but unfortunately it does not consistently. The lids pop off with very little resistance. I have had several customers complain about spilled drinks as a result.

6 out of 6 found this review helpful

Thank you for your review, John! We are sorry this Choice 9, 12, 16, 20, and 24 oz. Clear Sip-Through Lid with Extra-Wide Opening - 1000/Case has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Tamara B.

Posted on 09/17/2023

Verified Purchase

Type:
Extra-Wide Sip-Through

I really wish I read the reviews before I purchased these. The lids don't fit the cups and alot seem to be warped. I definitely was not satisfied with them.

5 out of 5 found this review helpful

Thank you for your review, Tamara! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Tim U.

Posted on 09/04/2023

Verified Purchase

Type:
Extra-Wide Sip-Through

Very inconsistent. Lids do not fit at all in some cases resulting in a large amount of wasted product. Lids are manufactured inconsistently - would not recommend purchasing these lids.

5 out of 5 found this review helpful

Thank you for your review, Tim! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Dorela M.

Posted on 06/19/2023

Verified Purchase

Type:
Extra-Wide Sip-Through

Horrible. It’s not right. pop open so easy and licks. If not for the low price I would have asked for refund.

4 out of 4 found this review helpful

Thank you for your review, Dorela! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Alexander E.

Posted on 06/19/2023

Verified Purchase

Type:
Extra-Wide Sip-Through

They DO NOT FIT the regular choice plastic cups, nor any regular plastic cup that you buy. DO NOT BUY IT. It´s a waist of money, The wont take it back!!!!!!

4 out of 4 found this review helpful

We appreciate your review, Alexander. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Reid T.

Posted on 01/20/2022

Verified Purchase

Type:
Extra-Wide Sip-Through

We constantly check every lid that’s set on a cup to ensure it fits correctly and end up throwing away close to 25% of these lids. It’s a huge time and money waste. I encourage anyone looking at these lids to spend a bit more money and purchase a quality cup/lid combo.

4 out of 4 found this review helpful

Thank you for your review, Reid! We are disappointed to hear these lids have not worked well for you and we will look into the issue. A Customer Solutions Representative will contact you soon!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Dawn B.

Posted on 10/08/2023

Verified Purchase

Type:
Sip-Through

Possibly a bad batch? Half thrown in the trash and a few fit. Very disappointed that Webstrauant just said that sometimes they are not compatible (which doesn't make sense when we have ordered before). They are too expensive to just throw away and we certainly do not want people spilling drinks on themselves because of poor quality products!

3 out of 3 found this review helpful

Thank you for your review, Dawn! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Shawna C.

Posted on 07/24/2023

Verified Purchase

Type:
Extra-Wide Sip-Through

I wish I would have read the reviews first. I am having the same issue with the 20 oz and 24 oz cups. The lids DO NOT fit snug and pop off causing spills. I contact a representative and was told to send a video of the issue I am having. REALLY?! A video? Look at the reviews and see there is an issue with these lids! These 2 sizes are my highest selling, now I have to purchase different lids for the 20 and 24 ounce so my customers don't end up wearing their drink.

3 out of 3 found this review helpful

Thank you for your feedback! We are sorry your product was defective. Action has been taken to remedy this. Please reach out to our Customer Solutions team if you have any questions!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Beverly S.

Posted on 05/09/2023

Verified Purchase

Type:
Extra-Wide Sip-Through

Everyone loves these sip through lids. We go through so many of them because our customers prefer these over having to use a straw.

2 out of 2 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Chookiat S.

Posted on 05/16/2021

Verified Purchase

Type:
Sip-Through

We love the fact that this Sip Lid can go strawless. Our customer loves it. It helps reducing the usage of straw. I'm thankful for that.

2 out of 2 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jennifer B. from Jenn's Java

Posted on 07/22/2020

Verified Purchase

Type:
Sip-Through

Very happy with these lids. I will use them to replace our flat and dome lids as there is enough clearance above the rim of the cup to add whipped cream. I love that the lid is sealed until the customer opens it and they can close it again if they wise. I'm very happy with the size of the sipper hole as many I have seen in the past are just too large and prone to spills. Lid has a nice seal and a great price! Hoping to save some money on the compostable straws we've switched to with these new lids. Customer reactions have been very positive as well. Thank you for adding these!

2 out of 2 found this review helpful

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Jeff M.

Posted on 06/17/2024

Verified Purchase

Type:
Sip-Through

I should have read ALL of the other reviews about this product :( The lids do not fit the suggested Choice 16oz or 20oz clear cold cups well at all. They do not fit securely and pop off creating lots of spills and unhappy customers! Not to mention the waste!!

1 out of 1 found this review helpful

Thank you for your review! It looks like you are attempting to use this lid with cups that are not compatible with a lid. Our lids and cups will offer a selection of companion lids / cups in the “Works With” ribbon of the product page. Some cups may not be compatible with a lid and this will be noted in the product description. There will also be no compatible lids in the Works With ribbon.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Whitney N.

Posted on 06/06/2023

Verified Purchase

Type:
Extra-Wide Sip-Through

We use this lid with EcoChoice 12 oz., 16 oz., and 24oz. PLA Compostable Plastic Cold Cups. We used to also use the slightly cheaper version of the choice cups. The lids fit ALL of these cups consistently. I'm seeing reviews where people have had some troubles, and that's not been our case at all. We go through about 500 cups a week consistently, and the lids work great.

1 out of 1 found this review helpful

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Jack B.

Posted on 05/06/2023

Verified Purchase

Type:
Extra-Wide Sip-Through

The Lids do NOT NOT fit the cup good like it states. I own a coffee shop and I changed to these cups and it was a big big mistake. the customers are spilling them. The staff cant keep the lids on the cups. I would not buy these

1 out of 1 found this review helpful

Thank you for your review, Jack! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Lindsey L.

Posted on 12/09/2022

Verified Purchase

Type:
Extra-Wide Sip-Through

These are NOT efficient lids with the recommended cup. Very disappointed and don’t recommend at all. Now I have to reorder lids.

1 out of 1 found this review helpful

Thank you for your review, Lindsey! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Erin M. from Erin's Street Bistro

Posted on 06/14/2022

Verified Purchase

Type:
Extra-Wide Sip-Through

I use these on both 12 & 16oz cups for our Italian sodas, iced coffees, and smoothies. I like the opening for drinking, but they don't go on super easily & they don't fit as tightly as I'd like. I ordered them because my normal ones weren't available; I probably won't order them again.

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jennifer H. from Frost Fairy

Posted on 03/23/2022

Verified Purchase

Type:
No Hole

These lids are great for items that you won't be using a straw with! They go onto the cups tightly. I am very glad the maker thinks unconventionally and made a lid with no straw slot!

1 out of 1 found this review helpful

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Jason B. from Non-Branded Coffee LLC

Posted on 08/24/2021

Verified Purchase

Type:
Sip-Through

Do NOT buy. Great concept and perhaps will eventually be ready for prime time. But as many other say, these lids are a mixed bag with some fitting cups tightly and then others from the same case popping off cups. We had to throw away half a case because of this and it's a bad look in front of customers to be struggling to find a lid that'll fit. Bizarre that Choice cannot manufacturer these lids to fit their own cups properly.

1 out of 2 found this review helpful

Thank you for your feedback! We are sorry your Choice 9, 12, 16, 20, and 24 oz. Clear Strawless / Sip Lid - 1000/Case was defective. Action has been taken to remedy this. Please reach out to our Customer Solutions team if you have any questions!

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Andrew R. from Chubasco Tacos

Posted on 07/10/2021

Verified Purchase

Type:
Sip-Through

I wish the fitting on these lids were consistent. I've had back luck with them recently, they tend to pop off the cups with just the slightest pressure when picking up the cups.

1 out of 2 found this review helpful

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Melanie C. from Coffee Company, Tulsa, Ok

Posted on 06/25/2021

Verified Purchase

Type:
Sip-Through

These lids look and feel good, And when they fit the cup they're nice and secure however they don't always fit the cup (particularly the HD) Have had numerous accidents with staff, and a few near misses with customers. Due to the lack of consistency in the fitment I cannot recommend this product.

1 out of 2 found this review helpful

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Michael B. from Chelsea Coffee Company

Posted on 06/11/2021

Verified Purchase

Type:
Sip-Through

What a mess. Lids do not fit the cups. Customers upset because lids are coming off the drink getting all over them. Had to pay for some dry cleaning bills. Company really needs to fix this problem.

1 out of 2 found this review helpful

Thank you for your review, Michael! We are sorry this Choice 9, 12, 16, 20, and 24 oz. Clear Strawless / Sip Lid - 1000/Case has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Cemal S. from Mikes P.

Posted on 08/30/2020

Verified Purchase

Type:
Sip-Through

Not sure about below negative reviews but these lids are super amazing and they do fit 9oz and 16oz cups very tightly. You can’t make everyone happy ??

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Samantha T. from Annies

Posted on 05/27/2020

Verified Purchase

Type:
No Hole

Love this lid... for some reason lids for 9oz cups are incredibly hard to find we searched all over and finally found these for our desserts!

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Tiffany B. from The Lazy Llama, LLC

Posted on 04/27/2020

Verified Purchase

Type:
Sip-Through

These lids are just what we needed for our layered cold brews! All of our customers love them and they fit the 16 oz and 24 oz cups well!

1 out of 2 found this review helpful

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

K. A.

Posted on 07/29/2024

Verified Purchase

Type:
Sip-Through

This lids are the worst! I wish it was possible to put zero stars. Basically some lids stay on and most pop off. Webstaurant store needs to stop selling these for its wasting people money.

Thank you for your review, K! We would like to gather more information about your experience with these lids. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Brooke G.

Posted on 07/22/2024

Verified Purchase

Type:
Sip-Through

These lids worked well for me, my team and customers. With some bad reviews I only ordered one case. I will be ordering again.

0 out of 1 found this review helpful

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Janet P.

Posted on 07/22/2024

Verified Purchase

Type:
Extra-Wide Sip-Through

These lids had been working fine but as of late over half do not fit on the cups securely and we have to dispose of them. This has become so frustrating and many customers have experienced spills because of it!

Thank you for your review, Janet! We would like to gather more information about your experience with these lids. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Erik Z.

Posted on 07/06/2024

Verified Purchase

Type:
Extra-Wide Sip-Through

These sip lids are absolutely fantastic! So environmentally conscious and saves on straws! It’s nice to know we are making our mark on the environment positively!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Blanca A.

Posted on 08/04/2023

Verified Purchase

Type:
Sip-Through

0 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Theresa C.

Posted on 06/27/2023

Verified Purchase

Type:
Sip-Through

We love these! Although they can take a straw, you do not need one. Sippy cups for all! Plus, the health department does not like BOH to use straws so these help with that too. Win win!

0 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Alejandro

Posted on 05/21/2023

Verified Purchase

Type:
No Hole

We have been using them to sell churros with Cajeta on top! Using a 16 oz Cup, One Flat lid with no straw hole, and a Dome lid with no hole, we were able to present an easy to transport package, that allowed us to sell them easily on concession stands!

0 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Christian P.

Posted on 04/04/2023

Verified Purchase

Type:
Sip-Through

Very sturdy lids! And a great value for the price!

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Mason M.

Posted on 03/30/2023

Verified Purchase

Type:
Sip-Through

Nice quality lids but sometimes they pop off of the cup

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.