Customers appreciate this fryer for its reliability and versatility in small kitchen operations, handling a variety of foods with ease. While some note design issues with the fry baskets and durability concerns, overall, it is recommended for those needing an efficient frying solution. Ideal for medium-use scenarios, it offers satisfactory performance for the price.
This AI-generated summary was created from real customer reviews
Had this one week. One side already not working… AVOID
1 out of 1 found this review helpful
Thank you for your review, Dennis! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!
Don’t waste your time with this product after a few months of usage one of the sides stopped working in the baskets starts to become loose and fries fall out of them horrible
1 out of 1 found this review helpful
Thank you for your review, Mohamed! We are sorry this product has not worked well for you. A Customer Solutions Representative has provided the warranty information for you!
I bought this fryer and have been using for less than a month. The one side quit heating up enough to fry anything. Looked up trouble shooting it says to replace the thermostat control. Contacted webstaurant because it is brand new and was told all they could tell me is to contact the warranty department and get it fixed. It’s brand new , it should be replaced, but they don’t stand behind what they sell. You can’t even find a phone number on their site, you have to chat online to get any contact or send a message and they are not helpful. This is the second time I have bought a piece of equipment from webstaurant and they have refused to stand behind what they sell, will not be purchasing anything else
1 out of 1 found this review helpful
We appreciate your review, Danny. We wish this Vollrath 40710 30 lb. Commercial Countertop Deep Fryer - 208-240V would have worked out for you. Our Customer Solutions team will remain in contact with you about this.
for a small kitchen restaurant I own several vollrath cooking products. 2 other counter top fryers both vollrath. this fryer was bought to replace the 2500watt dual pot vollrath fryer. it heats up and cooks fine and the 3500watts is a noticeable increase. however this product has several flaws. first off you need 3 extra feet of space to clean the pots out. you have to remove the element fully from the pot so you need 3 blank feet of countertop space to place it. the old fryer the element tipped out. that makes this fryer not very small kitchen friendly. second flaw it for some reason they put 2 holes in very top of the fryer to hold the elements in place. the problem with that is that oil collects on this space and with no doubt going under the fryer. only way to clean the mess under the Read More
1 out of 1 found this review helpful
This is the workhorse of our small cafe operation. Chicken, fries, tots and more, it handles it all. Would highly recommend for small kitchens that need to fry.
1 out of 1 found this review helpful
We love it !
This little fryer was purchased to take the place of a Wells fryer because we weren't in the position to buy another Wells. It keeps up with the pace but it's no Wells. The fry baskets that come with it weren't designed very well- fries constantly fall out of the bottom and into the oil. Also if you pull the fry baskets out and don't set them on the lip perfectly you'll get oil all over the sides of the fryer. It might work really well for people who don't know any better but I'll only ever buy another one if I absolutely have to.
We purchased this fryer over a year ago. The heater up speed is really fast. The quality is great as well. Its good enough for any small restaurant .
We bought this in December 2015. We used this fryer on a daily basis for medium cycles (50-60 fried dishes daily). It worked well but could have lasted longer. A year ago the oil drain faucet started dripping oil when shut. It was annoying but we put a small cup under and cleaned around frequently and kept on. Yesterday the thermostat died, making the unit useless as it won’t heat up oil. Overall the fryer gave us a decent run for nearly 3 years but I wished it lasted longer.
I’ve had this fryer in use for over a year now, and it works great. The only (very small) negative is it takes some effort to clean a couple areas due to its compact nature. It has great capacity per basket, and the heating element recovers oil temp quickly. Very nice product!
We have been using this fryer for several months now. It is a workhorse. Mostly used for bone in chicken, and meat fritters. Easy to clean. Will be buying another one. Highly recommend.
Amazing. Paired this item with the Vollrath 40719 Cayenne 18" gas countertop griddle on a stainless steel table. Was skeptical to purchase at first considering I could not find many reviews online about this product. I thought that for the price it was an amazing deal, but sometimes that turns out to be disappointing. I was totally proven wrong. We have a restaurant with a seating capacity of 100 total, and we're easily able to use this fryer for appetizers, garnishes, and specials. Used it for frying fritters, vegetables, french fries, chicken, and even donuts. The recovery time is better than expected. I would not recommend this for a burger joint or an operation with a menu that is more than 25% fried foods, but if you're looking to just have fun, you'll love this piece of equipment!
