4.6

Rated 4.6 out of 5 stars

211 Customer Reviews

165 reviews rated this 5 out of 5 stars.

24 reviews rated this 4 out of 5 stars.

8 reviews rated this 3 out of 5 stars.

5 reviews rated this 2 out of 5 stars.

9 reviews rated this 1 out of 5 stars.

Customers Say

Customers have mixed feelings about these chafers, noting their attractive appearance and stackability for easy storage. Some find them durable and perfect for various events, while others raise concerns about the quality and sturdiness. The gold accents are appreciated for adding elegance, though there are reports of damage and wear over time. Overall, opinions on value and durability vary.

  • price
  • chafers
  • chafer
  • nice
  • great
  • more
  • food
  • catering
  • event
  • perfect

This AI-generated summary was created from real customer reviews

Customer Photos & Videos


Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Marcia L.

Posted on 09/24/2016

Verified Purchase

Finish:
Gold Accents

Excited to find this item and a good price, but excitement changed to disappointed when removing the item to use at my son's rehearsal dinner; extremely disappointed in this item, quality was not what was expected; sturdiness and luster of product was poor; all material was thinner than expected, construction of the item was cheaply put together; did not expect the handles and legs to be glued on, use to being screwed on; needed it for a buffet table at a rehearsal dinner; had no time to replace as i did not examine when received thought I was getting a superior product based on customer reviews; had to use it along with the other items purchased in this line and just as equally dissatisfied with those products as well...6 qt oval gold accent chafer and 4 qt round gold accent chafer. I would not recommend if you really one elegance; far from it in my opinion.

6 out of 6 found this review helpful

Thank you for your review! We're sorry you did not like this product. Please contact our Customer Solutions team if you have questions or if you would like product recommendations.

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Matthew T. from Intimate Catering

Posted on 03/30/2016

Finish:
Gold Accents

Ok, so these Chafers are not durable, lets go ahead and get rid of that idea. They are EXTREMELY thin and obviously scratch and dent very easily. Every Chafer I received had scratches and dents. Its basically like i bought used Chafers. Now, keep in mind that at the price, I kinda expected thin chafers that I could use till they got beat up and just toss them and get new. I just didn't know they would be beat up for me. Unfortunately, I need them for an event next week, so I don't have time to return them. They would have gotten three stars except for one other thing. The gold accents are just painted on, so it scratches off pretty easily. One of my frames came with the gold scratched up. So I feel like paying the extra per chafer was kind of a waste of money, and would Read More

5 out of 5 found this review helpful

Thank you for reviewing these chafers, Matthew. We're sorry they were defective. A Customer Solutions Representative will contact you about this shortly.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Brandon R. from Mr.Roland's Catering, LLC

Posted on 01/22/2015

Verified Purchase

Finish:
Gold Accents

We received our chafer today and all pieces where there. As I was looking at them the gold finish looks very dull and rusty looking, they don't look nothing like the pictures. The edges of the food and water pans were BENT, I USUALLY DON'T HAVE PROBLEMS WITH WEBSTAURANT BUT LATELY I'VE BEEN MISSING PIECES AND GETTING DAMAGED ITEMS.

5 out of 5 found this review helpful

Thank you for your review! We are sorry to hear that the items you purchased arrived with damages. A Customer Solutions Representative will contact you shortly to resolve the issue.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Cindy Z. from Riverside Catering

Posted on 04/27/2018

Verified Purchase

Finish:
Stainless Steel

Love these Chafers! They look great are very durable and do really stack. We have a set of 6 and that we use regularly for events.

4 out of 4 found this review helpful

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Kia S. from Kiasal Catering

Posted on 07/28/2022

Verified Purchase

Finish:
Stainless Steel

In one word? Flimsy; the metal this is made of is so thin you might as well consider it to be disposable. The water pans are so flimsy we had a stack of them sink into each other and they are inseparable without destroying the pans. The only really acceptable part is the support frame and lids, which are less flimsy than the rest. The frames stack nicely, and the lids aren't terrible. Otherwise I regret buying this product.

3 out of 3 found this review helpful

Thank you for your feedback! We are sorry your product did not meet your expectations. Action has been taken to remedy this. Please reach out to our Customer Solutions team if you have any questions!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Fuiva K.

Posted on 05/12/2020

Verified Purchase

Finish:
Stainless Steel

Easy set up and breakdown. I saved the boxes it came in for easy storage. Makes your buffet set up look elegant like a hotel set up.

1 out of 2 found this review helpful

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Fabrianne S. from Jus'taste

Posted on 01/25/2020

Verified Purchase

Finish:
Stainless Steel

Really enjoy using these chafers. They are very durable and easy to clean. I use a bit of baking soda to give them a nice shine when needed. I like these better than the typical black handled chafers.

1 out of 2 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Alyx C.

Posted on 08/28/2019

Verified Purchase

Finish:
Gold Accents

Well made, not flimsy at all which was my original fear. They are not completely collapsible, but you can pack everything up into its original frame perfectly. Very classy, doesn't look cheap at all. Very happy with this purchase.

1 out of 2 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Krystal C.

Posted on 08/20/2019

Verified Purchase

Finish:
Gold Accents

I actually purchased these chafers for my wedding. To be honest, I kept holding off on my purchase in hopes of a coupon, but there was never a promotion, so I just bought them at normal price in order to make sure they arrived on time. When they arrived I was surprised at how big the boxes were, having ordered 6 at one time, my fiance started to freak out with all the boxes. Trust me when I say these are worth the money! The size of the box is the actual size of the chafer! I opted out for the gold trim to better match the wedding colors. The material and style do not look cheap at all. I am so glad I purchased these. I have not yet used them with the wedding in October, but I can't wait. The only downside, which was my mistake, is that they do not come with any sternos. But Webstaurant has the best deal on chafing fuels. Thank you again Webstaurant.com!

1 out of 1 found this review helpful

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Steven R. from Marcos Restaurant

Posted on 12/16/2015

Verified Purchase

Finish:
Stainless Steel

Do NOT order these chafers for a restaurant. Maybe for home use....they are NOT durable at ALL as stated in the description. Just a heads up. The company was very good about me returning them.

1 out of 1 found this review helpful

Thank you for your review Steven! We are sorry these chafers did not work out for your restaurant. These are economy chafers, offered at an exceptional value. We recommend checking out our Mid-Range or our High End chafers for options that might better meet your standards.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

William B. from Rent4parties LLC

Posted on 10/09/2015

Verified Purchase

Finish:
Stainless Steel

These stackable chafers are the best. Price is great and they look great. A wonderful addition to our inventory. Should rent well many times over.

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Ashleigh K. from Cascade Catering

Posted on 09/08/2015

Verified Purchase

Finish:
Stainless Steel

We have been using these chafing dishes for over a year now. They are still in great condition and are a favorite of ours as they have a stainless handle on the lid that makes them just a little different!

1 out of 1 found this review helpful

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Phil H. from Culinary Creations

Posted on 06/29/2015

Verified Purchase

Finish:
Stainless Steel

These chafers were the perfect price. Very bouncy during service and i don't for see them holding up to constant use. I would definitely upgrade from these

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Cynthia D.

Posted on 09/17/2024

Verified Purchase

Finish:
Gold Accents

They look very good. They're very sturdy. I purchased them for a wedding for my Catering business. They did what they were designed to do. I'm glad I made this purchase.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Delphine A.

Posted on 08/11/2024

Verified Purchase

Finish:
Gold Accents

Looks very pretty but the legs coming apart upon opening the box

Thank you for your review, Delphine! We would like to gather more information about your experience with this chafer. A Customer Solutions Representative will contact you soon.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jeni R.

Posted on 07/25/2024

Verified Purchase

Finish:
Stainless Steel

Perfect for serving a group of guests or using for catering. Love this product!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Charity K.

Posted on 06/21/2024

Verified Purchase

Finish:
Gold Accents

Love it

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Rosalyn R.

Posted on 05/13/2024

Verified Purchase

Finish:
Gold Accents

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Donald W.

Posted on 12/20/2023

Verified Purchase

Finish:
Gold Accents

I setup the food warmer in our restaurant. It is easy to set up and compartments are easy to remove and cleanup of the pan is easy. It warms up really fast and stay warms. Highly recommended!!!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Ramon P.

Posted on 11/10/2023

Verified Purchase

Finish:
Stainless Steel

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Tina B.

Posted on 06/15/2023

Verified Purchase

Finish:
Stainless Steel

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Dommar H. from Shwarmas Llc

Posted on 01/15/2023

Verified Purchase

Finish:
Gold Accents

The worst quality I have ever ordered from webstaurantstore, I do not recommend it to any buyer, the moment I've opened the box, I was very disappointed, flimsy, bad quality, I don't know if I can use it more than once or twice, webstaurantstore should not be selling this on their site. Bad bad bad. If I can return all six I would have.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Antoinette P. from Ms.

Posted on 09/04/2022

Verified Purchase

Finish:
Stainless Steel

Worked Great easy to stack

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Nicole M. from MMH

Posted on 02/09/2022

Verified Purchase

Finish:
Gold Accents

Love the look of these elegant chafers. I purchased multiple pieces from this line. They make your events a little extra and clients love them.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Joy N. from LANIERS CATERING

Posted on 04/17/2021

Verified Purchase

Finish:
Stainless Steel

stackable is the way to go. We bought like 12 of these. They are a bit more expensive but being stackable is very helpful for space saving

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jacqueline C. from Jacky's Baked Goods

Posted on 02/20/2021

Verified Purchase

Finish:
Stainless Steel

I ordered multiples of these for my small catering business and for personal use. They Are beautiful and kept the food safe and warm. Love these.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Dominique W.

Posted on 10/16/2020

Verified Purchase

Finish:
Stainless Steel

Cheap and flimsy. After paying an extra money for expedited shipping I assumed my chafers would be better. You do not get what you pay for, you get worse

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Durren M. from Surf And Turf Fridays Catering Consultants

Posted on 07/30/2020

Verified Purchase

Finish:
Gold Accents

THE GOLD ACCENTS MAKES THESE CHAFERS LOOK VERY CLASSY WHEN USED AT ANY OF MY EVENTS, ESPECIALLY FOR THE WEDDINGS I'M CATERING FOR. HOWEVER, WHEN TRANSPORTING THEM AVOID STACKING THEM AS THE GOLD ACCENTS ON THEIR LEGS WILL GET SCRATCHED.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Sonal G. from The Fresh Flavor

Posted on 07/14/2020

Verified Purchase

Finish:
Gold Accents

These look really good and expensive. The colors are bright and the material seems like good quality. I haven’t used these yet but with the looks of it they look pretty promising!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Gracie E. from Hollygate Services

Posted on 06/24/2020

Verified Purchase

Finish:
Stainless Steel

Beautiful set!!. Great product, A must have for party set ups!!. This will keep foods warm and organized. Full size, can be stacked together when not in use.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Mary B.

Posted on 02/08/2020

Verified Purchase

Finish:
Stainless Steel

The best deal around for chafing sets. Sturdy heavy weight and looks good on any buffet line. We love that they can be stacked easily for storage.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Sherry S. from Silapheth LLC // DBA: Asian Street Cravings

Posted on 01/21/2020

Verified Purchase

Finish:
Gold Accents

Just what i needed. Affordable and quality was just right. I use it maybe 3 or 4 times and it looks beand new. Qas delivered prettu fast, and it looks nice.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Eloise C.

Posted on 01/21/2020

Verified Purchase

Finish:
Gold Accents

I ordered 4 of these chafers to use at my son's 50th birthday party. They looked great on the buffet table. The gold trim really dressed it up. It was also great having the clips on the stand to hold the covers. Did not have to wonder wear to put them.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Frances T. from Trifino Catering

Posted on 01/16/2020

Verified Purchase

Finish:
Stainless Steel

Best Buy! Good material and so happy with the quality . Even my aunt and sister in law was so satisfied with this product! Highly recommended

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Subulola F. from Exquisite Touch EVENTS

Posted on 12/18/2019

Verified Purchase

Finish:
Gold Accents

Top of the class for me. For the price? This is a winner anytime. Its looks so elegant and study and beautiful all at the same time. This is an investment worth taking. Am happy i did.

0 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Melissa G. from Home Use

Posted on 11/07/2019

Verified Purchase

Finish:
Gold Accents

We bought multiple chafers as we love to match on a buffet. They are sturdy, but not overly cumbersome when traveling to an event. The base folds up nicely. Easy to clean and love the lid holder. These chafers are a must on a buffet.

0 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Ben P. from Family Life Temple

Posted on 09/29/2019

Verified Purchase

Finish:
Stainless Steel

This is a great chafer for an extremely low price! Durable and very easy to use, transfer and set up. Very good for big events

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Charlie C.

Posted on 09/21/2019

Verified Purchase

Finish:
Gold Accents

Needed one more chafer for our holiday functions and chose this one for its elegance. Did not disappoint. Very good size and works great on single or double trays.

0 out of 1 found this review helpful

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Kelly G.

Posted on 09/07/2019

Finish:
Gold Accents

Very pretty pans. Ordering more for a wedding. You get what you pay for but I think it it worth the money for my events. Good price.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Craig L. from Lindo's Catering LLC

Posted on 09/01/2019

Verified Purchase

Finish:
Stainless Steel

Great set for an economical price. I still after a few years of heavy catering use. Light and stackable. Comes with water pan, hotel pan, lids, base and sterno holder. Good buy!