4.4

Rated 4.4 out of 5 stars

69 Customer Reviews

45 reviews rated this 5 out of 5 stars.

13 reviews rated this 4 out of 5 stars.

6 reviews rated this 3 out of 5 stars.

4 reviews rated this 2 out of 5 stars.

1 reviews rated this 1 out of 5 stars.

Customers Say

Customers appreciate this wok for its quick heating and effective non-stick surface after proper seasoning. Opinions on the handle's sturdiness vary, with some finding it loose. Regular maintenance is needed to prevent rust. Overall, it offers good value for its price, especially for those who enjoy stir-frying.

  • wok
  • great
  • handle
  • price
  • season
  • steel
  • stir
  • easy
  • love
  • nice

This AI-generated summary was created from real customer reviews

Customer Photos & Videos


Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Matthew J.

Posted on 07/31/2019

Verified Purchase

Style:
Standard / Round Bottom

After over six months of constant use of this product, I couldn’t be happier with it—and it only gets better with time. The initial seasoning process didn’t take much time, and I noticed a visible patina form after each use. I love how the wooden handle is removable in case I want to season it in the oven once in a while. The nonstick properties are unbeatable, and the carbon steel conducts heat faster than any other material I’ve used. Worth the money easily!

4 out of 4 found this review helpful

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Ryan R.

Posted on 09/14/2023

Verified Purchase

Style:
Flat Bottom

The handle to this wok arrived loose. It feels like it will break off in short order. The Webstaurantstore.com was very responsive and immediately took care of my issue, however, the replacement wok they sent me had the exact same problem. The wooden handle is not fastened into the wok securely and will certainly break off soon. Due to the cheap price, I'm going to just try to fix it myself, but I do not recommend this brand of wok.

2 out of 2 found this review helpful

We appreciate your review, Ryan. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Vivek S.

Posted on 07/21/2020

Verified Purchase

Style:
Standard / Round Bottom

Very good quality wok. Its cheap but very well made. Will need some effort to season it by heating and rubbing oil three to 4 times. Will last a log time if you take good care of it. Can rust so If not using store after rubbing some oil in a dry place.

2 out of 2 found this review helpful

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Nora R. from Nora Rios

Posted on 05/28/2020

Verified Purchase

Style:
Standard / Round Bottom

I really love my 14" mandarin carbon steel wok with wooden handle it works great ! The only downside is that the wok needs to be seasoned. Once it's seasoned it works great !

2 out of 2 found this review helpful

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Art

Posted on 08/08/2019

Verified Purchase

Style:
Standard / Round Bottom

I bought this one almost every months. It’s keep broken but I like it. It is good wok but cheap. I can not find anywhere with this style and weight. That way I enjoy with this garbage. Hope this help.

2 out of 3 found this review helpful

Thank you for the review Punwasa. We’re sorry this has not worked well for you. For an alternative that might better meet your needs, check out our Types of Woks guide!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Rachel B.

Posted on 10/24/2018

Verified Purchase

Style:
Flat Bottom

I just received this in the mail within 2 business days! WebstaurantStore was out of stock at the time of my purchase and the estimated ship time was going to be 11/3/2018 however it came on 10/22/2018. I am excited to create stir fry and Asian dishes with this Wok.

2 out of 2 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Matt T.

Posted on 08/26/2023

Verified Purchase

Style:
Flat Bottom

Once you receive it immediately season it. These will rust super easy so be diligent on how you care for it. I absolutely love this Wok and every time i bust it out for dinner parties I receive a ton of compliments on it. 10/10

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

James Y. from Red Bowl Asian Bistro

Posted on 02/19/2023

Verified Purchase

Style:
Standard / Round Bottom

I like this wok. It is nice

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Marie V.

Posted on 04/01/2022

Verified Purchase

Style:
Flat Bottom

We don't use this often, But have owned it for a few years and am impressed by how it has held up. Seasoned well and has washed up. For the price, you cant beat it!

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Cte from Niles Comm Schools

Posted on 03/04/2022

Verified Purchase

Style:
Flat Bottom

these woks are nice. being that they are flat bottomed the work well on our normal ranges. we used them without a ring of fire and they work just fine.

1 out of 1 found this review helpful

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Ankur A.

Posted on 09/24/2021

Verified Purchase

Style:
Flat Bottom

Be careful, the bottom is not flat! I ignored all the reviews hoping that may be the vendor fixed this issue. However, it doesn't sit perfectly flat on the induction cooktop so I am not sure if it will heat up uniformly and quickly!

1 out of 2 found this review helpful

Thank you for your feedback! We are sorry your Town 34704 14 inch Hand Hammered Mandarin Flat Bottom Wok was defective. Action has been taken to remedy this. Please reach out to our Customer Solutions team if you have any questions!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Douglas C. from D Cook

Posted on 08/03/2021

Verified Purchase

Style:
Standard / Round Bottom

Nice rugged plain old fashioned quality wok. Not too thin, seems to be a tad heavier gauge steel than usual, and thats good. Once its all come up to temp, its pretty even heat all over, just give it a couple minutes, good results. 14 inch is a handy size too.

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jessica O. from NB

Posted on 12/06/2020

Verified Purchase

Style:
Flat Bottom

Amazing. Follow instructions for cleaning and sealing or they will obviously rust. Very sturdy and firm but light enough to move around as needed while cooking.

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Anil K.

Posted on 10/25/2020

Verified Purchase

Style:
Flat Bottom

Very nice hand hammered wok. Good size with a sturdy handle no wobbling. Seasoned it per instructions and it is perfect. Don't expect it to be perfectly flat at the bottom because it is hand hammered and carbon steel can deform after heat cycles. Look for cast iron or light cast iron if you have glass top induction stoves.

1 out of 1 found this review helpful

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Siras R. from Optional

Posted on 08/14/2016

Verified Purchase

Style:
Standard / Round Bottom

Very basic wok, did the job though.Webstaurant shipped in a timely fashion. Had an issue with order, customer service handled it professionally on the spot. Products were great value for money. Would definitely buy from them again.

1 out of 1 found this review helpful

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Olivia K.

Posted on 03/07/2025

Verified Purchase

Style:
Flat Bottom

Almost everything about this wok is wonderful. It's easy to season with a gas stove, even if you do not have a high powered stove. After three seasonings, I felt the wok was ready to use. I started out with deep frying food, then moved to vegetables, then noddles, then adding the sauce which did have vinegar. The seasoning wasn't stripped. I even scrambled an egg in this without any sticking. Better than the wok I had before. Do remember to clean/scrub the wok well prior to seasoning in very hot water. I used canola oil to season. The carbon steel isn't too thick nor too thin, just right. The downside, which is truly a shame, the handle is loose, very loose. There's two small screws on the handle that are too small for a 'standard' size screwdriver, and the precision phillips head screwdriver set was too weak to turn Read More

Thank you for your review, Olivia! We would like to gather more information about your experience with this flat bottom wok. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Sheldon S.

Posted on 01/24/2025

Verified Purchase

Style:
Standard / Round Bottom

Town does a great job making these. And you can't beat the price.

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

John P.

Posted on 10/07/2020

Verified Purchase

Style:
Flat Bottom

Not a flat bottom wok (by a mile). Spent the last 3 hours oven seasoning the wok. Then "tried" to stir fried a onion with oil as the last step. if you have a glass top oven this will not heat evenly. Tried using a rubber mallet but only achieved going from convex to concave. Have never had a problem with the webstaurantstore but this is unacceptable. Also the spatula I purchased to go with this has a loose wooden handle. Very disappointed

0 out of 1 found this review helpful

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Williams H.

Posted on 09/26/2020

Verified Purchase

Style:
Standard / Round Bottom

This is a good wok. After seasoning it. Nothing sticks. Works beautifully even on an electric range. Easy to use and maneuver. I would recommend to anyone needing a wok.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Nathan B.

Posted on 09/03/2020

Verified Purchase

Style:
Standard / Round Bottom

Woks are one of the only cooking vessels that are better cheap. Carbon steel is the best material for the job, just make sure you season the wok before use.

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Dinesh K.

Posted on 07/26/2020

Verified Purchase

Style:
Flat Bottom

The bottom is not perfectly flat like the description would have you believe (won't work on an electric stove for instance). However besides that it's a perfectly good wok and holds it's seasoning well.

0 out of 1 found this review helpful

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Marilyn G. from Myself

Posted on 07/03/2020

Verified Purchase

Style:
Flat Bottom

Have not use it yet but like the way it is and will recommend to anyone that wants to buy it great buy for my money The wok is great

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Reagan M.

Posted on 05/15/2020

Verified Purchase

Style:
Standard / Round Bottom

This Wok is pretty nice for use at home. you kind of get what you pay for, meaning the handle on mine seemed a little bit flimsy/wobbly. Overall, not a bad product, and I use it all the time.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Neil M.

Posted on 04/14/2020

Verified Purchase

Style:
Standard / Round Bottom

Bought this for domestic use and have been making amazing stir fries and Asian dishes. I seasoned it prior to first use (did some online research) and it has held up well (been just about six months). No complaints. I did not notice that it was not a flat bottomed one when purchasing, which was my fault - however have not had any problems cooking it on my gas burner other than the fact that it needs to be held. Please make sure you don't skip this part.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Karin H.

Posted on 11/17/2019

Verified Purchase

Style:
Standard / Round Bottom

I really like this mandarin wok. The handle comes in handy when I was seasoning it. It creates a barrier for less heat contact to my hand. It needs a wok ring due to round bottom. For the price, I actually like quality. Balanced weight

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Alana B.

Posted on 11/14/2019

Verified Purchase

Style:
Standard / Round Bottom

It's a sturdy wok, the handle could be a bit tighter to the wok itself but overall works well. I don't have a gas stove yet so I've only used it on my electric stove top so far. Because of that I haven't really been able to season it properly so it probably isn't working as well as it should be.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Kelvin T.

Posted on 09/07/2019

Verified Purchase

Style:
Flat Bottom

Love the wok. It is huge!!! It looks so much better after seasoned. It's a bit on a heavy side. The wok heats up quickly even on a stove top. I use it for stir fry and fried rice and so far it works great. Definitely recommend for home use or restaurant.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Der C. from Barbecue Works

Posted on 08/25/2019

Verified Purchase

Style:
Flat Bottom

The wok arrived unseasoned but there were instructions on how to clean and season before cooking. I used the instructions included and it went very well. The truck to using carbon steel cookware is to preheat and add oil.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

David C.

Posted on 05/17/2019

Verified Purchase

Style:
Flat Bottom

Once seasoned properly, this Town 34704 14" Hand Hammered Mandarin Flat Bottom Wok is a low-cost, highly effective kitchen tool. It heats quickly, and if you season it correctly it's relatively non-stick.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Louisa P.

Posted on 02/20/2019

Verified Purchase

Style:
Standard / Round Bottom

I have a cast iron wok, but this is my go to now. It is light weight. After seasoning the wok, making dinner healthy takes 10-15mns. The cost of going to flushing or Manhattan chinatowns (parking or metro fees), ordering here is cost efficient (with delivery at your door) for quality products! It pays for itself in one week of you order chinese food often.

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Emily C.

Posted on 01/12/2019

Verified Purchase

Style:
Flat Bottom

I like this wok, for the right application. Flat, it is not. The bottom is rounded enough to prevent proper use on an electric stove. It doesn't make full contact with the cooktop, which kinda defeats the purpose of wok cooking by creating a single hot spot at the point of contact. Should work great for a gas stove, but if I had that, I'd just get a traditional rounded-bottom wok. I plan to use it with a propane burner/turkey fryer setup.

0 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Nathon F.

Posted on 07/01/2018

Verified Purchase

Style:
Standard / Round Bottom

These are great woks! The wok itself is thick and heavy. It is a high carbon wok so you need to scrub the wok clean before first use and then season it properly. Once that is done it will basically be black and non-stick. It works great

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Ayline B.

Posted on 06/13/2018

Style:
Standard / Round Bottom

Got this work because it looks just like my grandmas. Hers lasted a very long time and I'm hoping mine will last awhile. So far so good. Cooks evenly and holds a lot of food. Definitely worth the price!

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Yvonne C.

Posted on 04/16/2018

Verified Purchase

Style:
Standard / Round Bottom

This wok was definitely heavier than I expected. Be careful to wash off all the steel coating; I did not use the wok, as the coating was pretty thick and oily. Not a product for myself, but could work for others.

0 out of 1 found this review helpful

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Mikala B. from Hula Girl Bar And Grill

Posted on 03/20/2018

Verified Purchase

Style:
Standard / Round Bottom

Workhorse of a wok! We love this product and use for multiple items on our menus - very easy to clean and super durable. We will purchase again.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Abby G.

Posted on 12/22/2017

Style:
Standard / Round Bottom

The Town 14” Mandarin Carbon Steel Wok with Wood Handle is a great value Wok. It is heavy weight and very durable. The handle is firmly attached and it doesn’t get too hot. It heats evenly and it is long lasting.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Roshy K. from La Vie En Roshy

Posted on 12/12/2017

Verified Purchase

Style:
Standard / Round Bottom

This 14 inch Mandarin carbon steel wok is great quality and an amazing price. I use my wok pretty often as I love to cook different types of stir frys. I would recommend this!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Carine O. from Carine O.

Posted on 11/08/2017

Verified Purchase

Style:
Standard / Round Bottom

Definitely a great value for the price. It seasoned easily and hold heat well even on a home cook top. The handle is riveted on the wok, that is great as the wok is pretty thick and heavy. Overall, great purchase.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Ken L.

Posted on 09/05/2017

Verified Purchase

Style:
Standard / Round Bottom

I don't like to review items until I've used them for awhile. Well, it's been almost 2 years and I still love this Wok! Once it's broken in, it develops a nice nonstick finish. The Wok heats up really fast, and cleanup is easy with a chain mail scrubber. I thought the handle would be an issue, but I only tightened the handle screws once, hasn't come loose since.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jonathan P.

Posted on 09/03/2017

Style:
Standard / Round Bottom

A great priced 14" mandarin wok that is great for quick stir fry. We have a few of these are great for cooking orders as they come into the kitchen.