4.3

Rated 4.3 out of 5 stars

146 Customer Reviews

Customers Say

Customers appreciate this thermal coffee server for its ability to keep beverages hot or cold for extended periods, its convenient size for individual or small group use, and its ease of use and cleaning. Its stylish design and durability also receive positive mentions. Some users note challenges with lid functionality and size expectations.

  • coffee
  • hot
  • great
  • server
  • thermal
  • keeps
  • easy
  • hours
  • long
  • tea

This AI-generated summary was created from real customer reviews

Customer Photos & Videos


Showing 146 of 146 reviews
Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Robert M. from Sundown Golf And Country Club

Posted on 06/27/2019

Verified Purchase

Color:
White
Capacity:
42 oz.

Do not put these in a high temp dishwasher. The insulating foam on the inside expands and they will break apart. The foam stays expanded so you can't even try to fix them.

2 out of 2 found this review helpful

Thank you for your feedback! Please note, as stated in the product description, this item is hand wash only. If you have additional questions, please reach out to Customer Solutions—we'd be happy to help!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

William J. from Oak Ridge

Posted on 05/19/2019

Verified Purchase

Color:
White
Capacity:
42 oz.

A cheap and effective coffee carafe. I actually tested the temperature and it dropped from 171.6 to 157 degrees in 90 minutes. A great product.

2 out of 2 found this review helpful

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Lisa N.

Posted on 02/26/2014

Verified Purchase

Color:
White
Capacity:
42 oz.

This thermal coffee server is decent and I will continue to use it (mostly because I'm too cheap to return it or replace it), but it definitely does NOT keep the coffee "hot for 6 hours" as the description claims. Even after three hours I am having to microwave the coffee after I pour it.

2 out of 3 found this review helpful

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Vix X.

Posted on 01/09/2024

Verified Purchase

Color:
White
Capacity:
20 oz.

It’s a good product. Maintains temperature very well. Milk and cream stayed cool for over 12 hours. The lid closes tight and It does not leak in travel but it’s a bit hard to open and close. Excellent value at bargain price. Highly recommend.

1 out of 1 found this review helpful

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Neena B.

Posted on 11/21/2019

Verified Purchase

Color:
Black
Capacity:
42 oz.

This carafe, although nice, sturdy and affordable is not worth it. This product did not even last 2 weeks before it started leaking and a part had broken off. DO NOT recommend this product.

1 out of 1 found this review helpful

We appreciate your review, Neena. We wish this Choice 42 oz. Black Swirl Thermal Coffee Carafe / Server would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Christine B.

Posted on 10/12/2017

Verified Purchase

Color:
Black
Capacity:
64 oz.

I love this thermal server! It is lined to keep liquids hot or cold. It holds about 8 cups of liquid so t easily serves 8-10 small to medium cups of coffee or tea. It keeps liquids hot for long periods of time. The lid secures quite easily, and has a spout that opens when you press the lever with your thumb (unlike other servers that you have to unscrew the lid to pour). It has a stylish swirl design, a fun shape, and a shiny exterior...very attractive server. I bought one in white and black to use for serving coffee and tea at my cooking club events and it has worked very well. Our events go for about 2-3 hours and these servers have worked beautifully for our needs. I would buy again and I would recommend them to a friend!

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Diane L. from SOD

Posted on 02/09/2016

Verified Purchase

Color:
Black
Capacity:
20 oz.

I purchased this for decaf coffee for individual use. It is the perfect size for a food tray and keeps the coffee hot for hours.

1 out of 1 found this review helpful

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Delores V.

Posted on 07/21/2025

Verified Purchase

Color:
White
Capacity:
42 oz.

I purchased 12 of these for our church - meetings and luncheons. The coffee stayed hot for the two hours I needed them. 3 of the lids have broken - springs are loose. I tried to get replacement lids but not able. Poor investment - will have to look elsewhere for something compatible. I am very disappointed in this product.

Thank you for your review, Delores. We appreciate your feedback!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Paula S.

Posted on 05/05/2025

Verified Purchase

Color:
White
Capacity:
64 oz.

Nice large size, keeps coffee hot. The lid is a little tricky sometimes, it is imperative that it get put on correctly.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Brenda F.

Posted on 04/05/2025

Verified Purchase

Color:
Black
Capacity:
42 oz.

I bought a few of these, and in less than a couple months 2 of them broke. The top part came apart on one, and the other one broke where you push down to pour the coffee. I used a similar style at a different restaurant and never had issues, so I thought I would be getting the same quality. They do not keep coffee hot hardly at all. I guess I should've known, you get what you pay for. I'm ready to just throw them all away and buy a better quality product.

Thank you for your review, Brenda! We would like to gather more information about your experience with this coffee carafe. A Customer Solutions Representative will contact you soon!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Mark B.

Posted on 11/23/2024

Verified Purchase

Color:
Black
Capacity:
42 oz.

They have already falling apart do not buy

Thank you for your review, Mark! We would like to gather more information about your experience with this carafe. A Customer Solutions Representative will contact you soon!

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

True L.

Posted on 08/27/2024

Verified Purchase

Color:
Black
Capacity:
64 oz.

Holds hot and cold liquid just fine. Use it often for hot water for tea.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Rebecca C.

Posted on 07/13/2024

Verified Purchase

Color:
White
Capacity:
42 oz.

Absolute trash. Don't waste your money. It doesn't keep hot, or cold. I bought 3, all in the trash now. I upgraded to a Choice thermal pump style canister which keeps hot/cold for hours! A far better option. Spend a little more, get more. This is a landfill product.

Thank you for your review, Rebecca! We would like to gather more information about your experience with this server. A Customer Solutions Representative will contact you soon.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Amber H.

Posted on 05/10/2024

Verified Purchase

Color:
Black
Capacity:
42 oz.

0 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Maryjane C.

Posted on 02/17/2024

Verified Purchase

Color:
Black
Capacity:
20 oz.

Great item. Exactly as described.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Sherri B.

Posted on 12/13/2023

Verified Purchase

Color:
Black
Capacity:
64 oz.

great addition to our coffee bar and hospitality service at church

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Marguerite E.

Posted on 08/27/2023

Verified Purchase

Color:
Black
Capacity:
20 oz.

Bought for Etiquette Lab Class and is perfect for small tables when serving. So glad you offer different sizes and the black color.

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Dawna H. from CORNERSTONE BAPTIST CHURCH

Posted on 08/25/2022

Verified Purchase

Color:
White
Capacity:
64 oz.

We purchased 6 of these carafes and didn't use them right away because large events were not going on at the time, but since things have opened up and we have been having larger events these carafes have been used and all 6 leak at the seam after a few uses. These are not built like the ones we have had for 15 years.

0 out of 1 found this review helpful

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jodene R. from Buckhorn Bar And Grill

Posted on 08/28/2020

Verified Purchase

Color:
White
Capacity:
42 oz.

These coffee carafes were just what we needed! The screw on kids seal tight so we don’t have any spills and the coffee stays hot for way longer the. We expected.

0 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Robert C.

Posted on 06/17/2020

Verified Purchase

Color:
Black
Capacity:
20 oz.

Holds up great! Our senior residents enjoy boiling hot water. Other carafes that we have used have melted on the inside because of the super hot water, but this carafe has maintained its shape and color despite continues use.

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Thomas H.

Posted on 05/05/2020

Verified Purchase

Color:
White
Capacity:
64 oz.

Bought 2. Neither seals tightly and coffee is not hot after only one hour. I should have realized with the price being so low. Will not be buying again.

0 out of 1 found this review helpful

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Lorraine T.

Posted on 04/05/2020

Verified Purchase

Color:
Black
Capacity:
42 oz.

To be honest, I purchased these for a music theater prop, but they are the perfect size for table service; it keeps beverages at the desired temp. without taking up a lot of room on the table. And they look great on stage!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Nathan M. from UU Church Of Buffalo

Posted on 03/23/2020

Verified Purchase

Color:
White
Capacity:
42 oz.

We purchased these carafes for tea service and they have already made a splash in all the societies. With the sleek and bright plastic finish, these carafes have been utilized to the max.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Kady C. from N/A

Posted on 03/07/2020

Verified Purchase

Color:
Black
Capacity:
20 oz.

this 20 oz thermal its easy to fill and also really easy to wash. it does not spill or leak which its really good also the handgrip its good

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Jim B. from St James Lutheran Church

Posted on 03/06/2020

Verified Purchase

Color:
Black
Capacity:
64 oz.

The top is very difficult to remove and replace. They pour very poorly. Webstaurant Store would not take returns since they were tested to see how they worked.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Brad O. from Mico Foods Inc

Posted on 12/28/2019

Verified Purchase

Color:
Black
Capacity:
42 oz.

The price is great but the covers have pieces inside that jiggle inside and make the entire pot unusable. There should be a way to just get new covers for these as the pot itself holds up very well.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Shelby D.

Posted on 11/21/2019

Verified Purchase

Color:
White
Capacity:
64 oz.

Just what we were looking for! Easy to use, well packaged, clean and pretty! Our customers noticed the new items right away and complimented the sleek design!

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Heidi K. from St. James Lutheran Church

Posted on 11/17/2019

Verified Purchase

Color:
Black
Capacity:
42 oz.

Purchased these to use for church functions, dinners, showers, etc. After the 2nd time using them, at least 10 of 24 lids fell apart. The spring-loaded button is now useless. They can still be used, but the coffee doesn't stay as hot and the liquid gets up inside the broken lid. Wish we would have splurged on a better quality carafe.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Mohit S. from Travelodge Grants Pass

Posted on 10/05/2019

Verified Purchase

Color:
White
Capacity:
42 oz.

We purchased for breakfast area for keeping cold milk for guests. Box says it is for hot liquids. Not sure why it will not work for cold. Trying.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Robert L. from The Breakfast Spot

Posted on 09/11/2019

Verified Purchase

Color:
Black
Capacity:
42 oz.

Perfect for our high volume restaurant. Our servers can be so much more efficient and cater to many more tables by allowing large parties access to as much coffee refills as they need without having to wait for a server or bussboy. Good quality and heavy duty feeling...

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

David C.

Posted on 07/15/2019

Verified Purchase

Color:
Black
Capacity:
64 oz.

Functional, nice color, good size, good quality and keeps the coffee hot for at list 2 hours, easy to wash and to dryer. Really like it.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Elisabeth from FF Corp

Posted on 06/13/2019

Color:
Black
Capacity:
20 oz.

It's a good looking carafe, and cool to the touch on the outside even when full of hot coffee. Also holds a LOT of coffee. Enough for my multiple cups and to share!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jason F. from 228 Street

Posted on 06/13/2019

Color:
Black
Capacity:
20 oz.

The carafe has an amazing, sleek design and a snug lid that will aid in keeping my coffee hot. I researched several brands and read the reviews before purchasing this particular carafe. The price is great and shipping was quick.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

John from Happy Nation

Posted on 06/13/2019

Color:
Black
Capacity:
20 oz.

The reason I ordered it is because we have a coffee club at work and we were using the pump type coffee Urn which was getting tiring and I thought a pour type Urn would work better. So when I discovered the Carafe, I ordered it right away.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Anna from Jean M.

Posted on 06/13/2019

Color:
Black
Capacity:
20 oz.

Everyone at work loves it. I’ve gotten so many compliments and best of all - it keeps the coffee super hot for super long. Thank you Thank you Thank you - If I could give you more stars, I would

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Michael C. from Cuozzo Corp.

Posted on 04/06/2019

Verified Purchase

Color:
White
Capacity:
20 oz.

This coffee carafe is a perfect size. The customers love when we bring it over and leave for them on the table. We will continue to purchase them as we need.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jonathan I. from Ice Cream Shop

Posted on 01/06/2019

Verified Purchase

Color:
White
Capacity:
64 oz.

These are great! We actually use them to hold our ice cream base, which is poured into measuring cups and then onto our cold plates. These holds a lot of base, and keeps the ice cream base at the proper temperature, but we do put in the refrigerator when not using.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Ativa R.

Posted on 10/22/2018

Verified Purchase

Color:
White
Capacity:
42 oz.

It stay hot for a good amount of time. Just have to make sure you really seal the lid. But the white is so pretty and i would totally recommend if your having a dinner party and its dessert time and your serving coffee as well.

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Pilar S. from The Schuitema Group

Posted on 10/14/2018

Verified Purchase

Color:
Black
Capacity:
42 oz.

This thermal carafe keeps hot liquids hot for a little while. Don’t expect to serve hot liquids from this carafe for long periods of time. Plastic inside and outside.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Arthur P. from Elevated Sportz

Posted on 09/28/2018

Verified Purchase

Color:
White
Capacity:
20 oz.

What a great white swirl thermal coffee server and has a nice handle on the back of it so you can carry it around in the coffee pours out really nice and smooth flow.