Reviews for JOY 1/4" x 1/4" Waffle Cone Pieces - 10 lb.

The waffle cones are extremely fragile, and as the other reviewers have mentioned, more than half the rows tend to be broken. Not sure if it's a manufacturer issue or the way WebstaurantStore's warehouse handles the storage and transport, but the odds of getting an unaffected box are low. Note that Customer Support will only reimburse you if you count out how many cones are intact vs not, and it's not realistic to count out 192 cones per case when you're ordering 5-6 cases per order. Risk is too high to order these cones. Find another Joy Cone source, if possible.

There are about 20% of cones broken or cracked. Packaging needs improving or lower price.. Buyers been complaining for years, with no improvement. Product is great, but shipping is lacking.

Joy waffle cone bowl are the best tasting waffle cone we've ever tried. So crunchy and yummy. We love it so much and so do our customers

Key Points : Taste, Best in the Biz. Packaging, Air Cushions Bags and Contoured Foam Sheeting, so minimal breakage. Humidity & Heat Resistance: Individually Sealed Sleeves that really do the job. Most Important; HAPPY CUSTOMERS !

We didn’t like this product at all. Almost every waffle cone comes broken and if they are not broken, as soon as you grab it or you put the ice cream it breaks.

I ordered 5 boxes of the regular sized waffle cones and they came really fast and in great condition! I would definitely be ordering more.

Way too many of the cones were broken when taken out of the box. Many more broke trying to put ice cream in them. Won't buy them again.

I have purchased this product twice, and both times it arrived almost broken. While I appreciate that you sent a replacement, it also had similar issues. Please consider improving your packaging. I'm hesitant to order again due to these concerns.

These taste really good, but a bunch of them were broken due to shipping, Perfect size bowl. We crunched up the broken ones and added them in the ice cream

customers love it

Shipped in excellent condition. These are very tasty. We use them at our store,Perfectly fits 7 ice cream rolls and toppings. Very presentable! Love them

The Joy ice cream waffle bowl is a great way to serve ice cream sundaes and other desserts because its fun and you can eat the bowl too. Very tasty and fresh.

These taste great and are very crispy! They hold 1 and 2 scoops of ice cream very well and are great for kids since the ice cream sits in the cone instead of on top like regular sugar cones. It doesn't fall out of this one! They are packaged VERY well and I've had very little breakage.

This Joy Ice Cream Waffle Bowl is the perfect light and crispy waffle bowl for a great sundae. It shipped without cracking, was able to hold a large sundae.

We use these waffle bowls in our smoothies. We break them up. Perfect. We have also made fruit bowls with them. Great product. would buy again. A+

We normally make waffle cones and bowls in our business, but purchased these waffle bowls for the customers that don't want to wait. Unfortunately they are to small for the intended purpose. However, they are crunchy and delicious. I have decided to use them as edible fruit bowls and the are great! They are packaged well and we haven't found a broken bowl yet.

A wonderful ice cream waffle bowl that is a crowd favorite. The price is great and it makes a great bowl for ice cream sundaes.

Product came in damage !! All the cones was broken!! Flavor wise the product is great. Size .. this is way smaller than the competition. I would say go for the medium size

A tasty waffle treat and clean-up is a breeze. The price is fair for the amount of bowls that one receives and the quality in taste.

We use these mainly for serving some of our appetizer. Great for serving veggies in, tuna appetizer and of course ice cream. They hold up well.

We really like the size of the cones, as they fit ice cream very well. They taste great. BUT a lot of the cones got crushed in shipping and were unusable. Hopefully JOY and Webstaurant can figure out a way to ship these so they don't disintegrate...

Disappointed all broke

I purchased two cases of these, and the majority of the cones were broken.

Every deliver I receive at least half are broken.

Perfect for a kiddie size or small sized ice cream.

At first we were skeptical about ordering these ice cream cones online. But when DHL arrived with the package we were pleasantly surprised by the five star packaging and the very high quality product. Thank you webstaurantstore.com

Excellent product and very well protected for shipping!

I use these cones to make strawberry crunch cheesecake cones. Most of the time, they come packaged with few breaks. Sometimes, there are more broken cones. I guess it just depends on how gentle the shipping companies handle the product. They do specifically say fragile, handle with care on the box.

I thought I would try these waffle cones. When they arrived, most were broken. Pretty much worthless. I won't buy anything fragile from Webstaurant anymore.

good size. packaged well so they are fresh. very easily damaged and sometimes the delivery guys toss the boxes to much.

Joy waffle cones are hands down the best tasting waffle cones. Great for dipping too. Customers love them! Packing definitely needs more care, wrap as delivery companies need to know to handle with care, fragile!

I was really hoping each time the cones ship okay, but each time they come in broken. Super disappointed!!!!

Pros: Nice size, good flavor Cons: I have ordered these cones several times, and each time, nearly half arrive broken. They are also very fragile when placing ice cream in them.

Great cones

These come packaged well and taste great!

Not packaged well, most of the waffles cups came out broken. Would not buy again

The cones taste great and this is the cheapest price around for us, but every new case purchased seems to arrive with more broken cones than the last. The boxes are packaged with bubble packing in a larger box but 10+ broken cones per sleeve is no longer cost effective. Just received a new case and if this case is like the last, we will be paying more from another company to reduce waste

The product itself is great but the packaging and shipping is it's demise. If I need one box of 228 I have to order two because 25 to 50 percent of the cones break during shipping. They smash them into another box, they don't always use bubble wrap, and there are no markings on the box to say fragile or this end up. I love the product, it's always fresh, but expecting to have such a large number of broken cones is a huge downside.

We bought this chocolate variety in hopes of offering something unique for our customers but instead we received mostly crumbs:(. They are very thin and fragile so even the individual boxes and plastic sleeves don’t do the trick. At least we can add a new topping to our menu so they don’t go to waste!