4.2

Rated 4.2 out of 5 stars

46 Customer Reviews

32 reviews rated this 5 out of 5 stars.

5 reviews rated this 4 out of 5 stars.

1 reviews rated this 3 out of 5 stars.

3 reviews rated this 2 out of 5 stars.

5 reviews rated this 1 out of 5 stars.

Customers Say

Customers appreciate the easy installation and functionality of this waste valve, noting it enhances efficiency in kitchen operations. Opinions on durability and quality vary, with some experiencing issues over time. Overall, it is considered a cost-effective solution for sink management in commercial settings.

  • sink
  • drain
  • great
  • handle
  • water
  • regency
  • easy
  • install
  • valve
  • price

This AI-generated summary was created from real customer reviews

Customer Photos & Videos


Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

David D. from Wiener Kitchen

Posted on 02/12/2018

Verified Purchase

Style:
Twist

Purchased on of these for each drain for our produce & 3 cpt sinks. Easy to install & works like a dream. Operates as stated. Great deal for the $.

2 out of 2 found this review helpful

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Kimberley W.

Posted on 08/24/2023

Verified Purchase

Style:
Twist

This is a terrible product. The inside stopper, corroded and fell apart in less than 3 months. Nothing going down the drain but sanitizer, dish soap, and water. Wish I could return them!!! Don't purchase!!!

1 out of 1 found this review helpful

Thank you for your review, Kimberley! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Peter S. from The Levee Brewing Company, Inc

Posted on 06/13/2020

Verified Purchase

Style:
Lever

Really not sure why these aren't just included with the sinks instead of the basket strainers! A huge quality of life improvement not having to stick your hand down into a basin full of water to drain a sink, also lets you easily slowly drain the basins to make sure that your drain pan isn't overwhelmed

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Brian J. from Bjames Llc

Posted on 10/27/2017

Verified Purchase

Style:
Twist

What a great product. Half the price of a plumbing store. Easy install and is working great. Comes completely assembled, just need to install, took 20-25 minutes for each unit.

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Theresa P.

Posted on 10/09/2017

Verified Purchase

Style:
Twist

The quick and easy installation of the drain valve was great. So far so good on functionality, it was a little tight on the mechanism but seems to be loosening up nicely now.

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Leah W.

Posted on 07/19/2017

Verified Purchase

Style:
Twist

Love it, so essential for 3 compartment sinks and proper sanitation. My team fills all 3 sinks at the beginning of a shift, and at the end, poof, release and you're done!

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Sonny C. from Ambrosia DC LLC.

Posted on 07/18/2017

Verified Purchase

Style:
Twist

It fits like customized glove on my sink and works very well. Hope it will stay there for long time. Highly recommend it for three sink system

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jacob D.

Posted on 05/03/2017

Verified Purchase

Style:
Twist

the Regency Twist Handle Waste Valve - 3 1/2" Sink Opening hold a great seal on our prep sink along with our three compartment sink.

1 out of 1 found this review helpful

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Joshua V. from Farmhouse Pantry

Posted on 08/27/2015

Verified Purchase

Style:
Lever

This was surprisingly heavy and solidly constructed for the price paid! It was a bit difficult to install it in the sink tightly, because there are only two very shallow notches in the rim of the upper part of the assembly to hold it in place when screwing on the base. Also, I replaced 2 standard basket drains with these in our 2-bay sink, but had 1 1/2 inch plumbing to fit these too, which have 2" threads. I didn't realize an adapter would be hard to come by - some of the pricier drain assemblies include a 2" to 1 1/2" adapter, but these didn't, and I could not locate such an item on this site (did find such an adapter on other sites, for a high price plus shipping!). Instead I fabricated an adapter with a few plumbing pieces, got the job done but more work than I anticipated.

1 out of 1 found this review helpful

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Brian L.

Posted on 06/06/2015

Verified Purchase

Style:
Twist

A Word To The WIse: The stopper head gasket on one of the Regency Valves we installed on a 3 compartment sink lasted exactly 90 days. Item worked fine until this small but crucial component failed. Webstaurant does not have a replacement gasket nor will recommend a source for a replacement. It appears Regency does not offer a replacement either.

1 out of 2 found this review helpful

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Steve P.

Posted on 12/15/2024

Verified Purchase

Style:
Twist

Good value and timely delivery.

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Twana B.

Posted on 11/23/2024

Verified Purchase

Style:
Twist

worked great until they broke from erosion. i had 4 and one by one they all broke. the last one broke this week and i have to buy more now only after 2.5 years of use.

Thank you for your review, Twana! We would like to gather more information about your experience with this twist handle waste valve. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Ken B.

Posted on 09/23/2024

Verified Purchase

Style:
Twist

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Danny T.

Posted on 05/28/2024

Verified Purchase

Style:
Twist

Bought 6 of theses, and all have the same problem, t handle gets stuck, and removing the handle the treads is falling apart so i can not reinstall.

Thank you for your review, Danny! We would like to gather more information about your experience with this waste valve. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Sean S.

Posted on 03/31/2024

Style:
Twist

I have had 2 of these drain valves now for almost 10 years in my home brewery and they have performed very well. I have taken them apart multiple times to clean them and have had no issues with them sealing.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Samuel D.

Posted on 03/03/2024

Verified Purchase

Style:
Lever

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Shannon D.

Posted on 09/16/2023

Verified Purchase

Style:
Twist

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jose G.

Posted on 06/29/2023

Verified Purchase

Style:
Twist

good

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Michael C.

Posted on 05/12/2023

Verified Purchase

Style:
Twist

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

James Y. from Red Bowl Asian Bistro

Posted on 02/19/2023

Verified Purchase

Style:
Lever

Worked great and price is good !

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

David B. from Double D's Sweet Treat's

Posted on 04/10/2022

Verified Purchase

Style:
Twist

Bought this 4 months ago and it has already stripped out at the handle. Leaks and required to order a new handle hoping the stripped threads are only in the handle and not in the valve. Poor quality expected to last years...

Thank you for your review, David! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Ac N. from TSC LLC

Posted on 04/03/2022

Verified Purchase

Style:
Twist

Great item, works well with sink. Really Great. We Would buy more when needed. Great product. Every restaurant needs this item. Its a must have for sure

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Wesley Y. from Hanaro Sushi

Posted on 09/22/2020

Verified Purchase

Style:
Twist

Sink opening for regency sinks. Stops water so you can fill the entire sink with water to do dishes with or to soak dishes. Very easy to use

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Michael J. from Holy Cow Burgers & Brew

Posted on 01/20/2020

Verified Purchase

Style:
Twist

we had these installed from my plumber and they kept having to be tightened. When used by cooks or dishwashers they don't hold up to the wear and tear of a kitchen. I would not recommend

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Kimberlee M. from KRN Enterprise, LLC

Posted on 12/21/2018

Verified Purchase

Style:
Lever

These are a must-have for any sink we have one on each of our three compartment sink. Easy to assemble and install. Very durable and sturdy

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Muzaffar L. from Great Wraps

Posted on 12/06/2018

Verified Purchase

Style:
Twist

Great fitting product. Saved us 500 the plumbers was charging us to fix. My manager ordered this and fixed the problems for just few bucks. Thanks.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Kimberly W. from No-Rea LLC

Posted on 09/02/2018

Verified Purchase

Style:
Twist

This twist handle drain fits my new three bay sink very well. Installation was simple and no leaks. The lever turns smoothly and makes empting the dish water a breeze.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Michele D. from The Artful Pie, Inc.

Posted on 07/08/2018

Verified Purchase

Style:
Twist

These drain valves installed easily while plumbing my new 3-compartment sink. Draining the water from outside the sink is a good idea. Though I'm glad I chose this option, the handles are annoyingly in the way.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Marisa U. from Pizzarelli's

Posted on 06/18/2018

Verified Purchase

Style:
Twist

These are great my only complaint is the handle which sometimes feels like it's not connected properly or sonething. But is fully functional and inexpensive. I would still buy this again.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Gregg R. from GR Ceramics

Posted on 03/14/2018

Verified Purchase

Style:
Lever

Super sturdy and well built. The action on the lever is surprisingly smooth and seals off well. It was a little tricky to get it aligned properly on install but I got it.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Russell H. from Russ' Sub Shack

Posted on 02/20/2017

Verified Purchase

Style:
Twist

Regency twist handle waste valve sink opening is a great feature. Does everything is supposed to do works just fine. Regency make some of the best faucets and we're happy to buy it you're on web.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

John S. from Mountain Mikes Pizza

Posted on 12/22/2016

Verified Purchase

Style:
Twist

This is a MUST have for any commercial sink. Do not waste your time with those cheap drain stoppers!. Install these from the start and you will be HAPPY

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Ronald D.

Posted on 12/06/2016

Verified Purchase

Style:
Lever

Love webstaurant, best prices, quick ship, etc. This particular manufacturer is poor however. I bought 3 new drains for my 3 comp sink and right away 2 of them have slight leak from back of lever assembly. Now I'm only a few months in and one of the levers is failing to stay in the up position to keep water in the sink, it droops down allowing the seal on the drain to let the water out. Very dissatisfied with this product and don't recommend it. Love webstaurant but they need to drop this lemon from their selections.

0 out of 1 found this review helpful

We appreciate your review, Ronald. We wish this Regency lever waste valve would have worked out for you. Our Customer Solutions team issued you a credit.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Kevin P. from Village Green

Posted on 12/06/2016

Verified Purchase

Style:
Twist

We bought three of these as replacements for our current three compartment sink. They fit well seems sturdy for the price they can't be beat. I've had these more than a few months already and even with daily use they've held up so far

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Jon T. from White Elephant Restaurant

Posted on 10/30/2016

Verified Purchase

Style:
Lever

Appear to be good quality waste drain but all 3 of them leak where lever enter the assembly. Tried tightening the ring that holds the ball valve in and still leaks on all 3 assemblies that I purchased.

Thank you for the review, Jon! We're sorry this hasn't performed well for you. A Customer Solutions Representative will be contacting you for more information.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Greg D.

Posted on 08/04/2016

Verified Purchase

Style:
Lever

I recommend this waste handle for any restaurant that has a stainless steel dish sink.. Allows you to open the drains without sticking hands in the sink

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Haroon S.

Posted on 07/19/2016

Verified Purchase

Style:
Twist

As another review mentioned, the rubber gasket broke. I have 6 of these valves and 3 gaskets broke in a few months of use. The previous review was responded to by Customer Solutions with the part. I ordered those and they didn't fit - they are too big.

Thank you for the review! We're sorry this did not work for you. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Susanna G. from LUV Ice Cream

Posted on 04/29/2016

Verified Purchase

Style:
Twist

This waste valve is heavy duty and sturdy and help assure we never have to get our hands wet and dirty with waste water. The handle twists easily between stop and flow.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Johnny Z. from Twig & Marrow, LLC

Posted on 03/08/2016

Verified Purchase

Style:
Twist

These are definitely worth it if you have an open kitchen that is exposed. You will not have to reach into a deep sink full of water to unclog a drain or remove a plug.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jacob A. from 5 Stones Coffee Co LLC

Posted on 02/11/2016

Verified Purchase

Style:
Twist

From everything I can see, these Regency waste valves are a great value! Seems to be a solid build. We haven't installed them quite yet, I will post another picture review once they are installed. Really happy so far with Regency products.