Customer Photos & Videos

4.3

Rated 4.3 out of 5 stars

180 Customer Reviews

Customers Say

Most customers say this toilet paper is affordable, comes in large quantities, and gets the job done. Many find it soft enough and easy to store, but some mention it is thinner than other brands and may tear or shred more easily. Overall, it is seen as a good value for businesses or high-traffic areas.

  • paper
  • great
  • price
  • value
  • rolls
  • ply
  • roll
  • quality
  • case
  • job

This AI-generated summary was created from real customer reviews

Showing 40 of 180 reviews
Review by

Dylan

Posted on 03/13/2024

Verified Purchase

Rated 1 out of 5 stars
Type:
2-Ply

The (GREEN) toilet paper is being PHASED OUT and now their warehouse are starting to ship the (BLUE) toilet paper. (March 2024). The green one was a good quality paper, but the blue one is far from good. It is very thin, it shreds all the time and it doesn’t flush (yes, it comes back up after flushed). A lot of our gym members have complained about how thin this paper is. Plus it will leave you a mess on the floor all day long. So beware because the green toilet paper was made in USA and the blue one is made in CHINA and we all know it’s because it is cheaper to make it in China. We have been a customer for 4 years now and sadly we had to find another provider.

Thank you for your review, Dylan! We are sorry this toilet paper has not worked well for you. Action has been taken to remedy this. We appreciate your concern about the quality of the paper, please note that no changes have been made to the quality of this paper. If this product no longer fits your needs, please reach out to our Customer Solutions team and they’d be happy to recommend some alternatives.

Review by

Chester C.

Posted on 02/29/2024

Verified Purchase

Rated 2 out of 5 stars
Type:
2-Ply

Apparently, there are two versions of this roll. One with the green wrapper and decorated pattern. The other wrapped with a blue stripe in the middle, ordinary polkadot pattern. My first two orders, I got the better one. The ones wrapped in green. For my third order, I got the ones wrapped in blue. Customer service said they're the same, just sourced differently even though they have the same item number. Quote from CS: "This is actually going to be the correct tissue paper. The paper is intended to be 2-ply, but it can have a different appearance depending on the manufacturer for it. If you scroll down on the item's page, you will see both of these types of rolls in photos on the page: https://www.webstaurantstore.com/lavex-janitorial-individually-wrapped-2-ply-standard-500-sheet-toilet-paper-roll-case/5002TP3X496E.html" The main photo is good, but scroll down, and there's a different looking roll. They're both 2 ply but the quality is day and night. The ones wrapped in blue are rougher, not soft, and could pass as a one ply. I'd give the green wrapped ones a 4.5 rating, and the blue a 2 rating.

Thank you for your review, Chester! We are sorry this toilet paper has not worked well for you. Action has been taken to remedy this. Please reach out to our Customer Solutions team if you have any questions!

Review by

William G.

Posted on 09/09/2023

Verified Purchase

Rated 1 out of 5 stars
Type:
1-Ply

I feel like I got robbed. I got 10 cases of this thin toilet paper. Boy I should have read the reviews before I got this. Expensive and 360 pounds of ultra thin paper. Its so thin that I can see my finger move behind it in low light conditions. I have 4.5 boxes of jumbo rolls from other brands that are far better than this and they are single rolls as well. Jumbo rolls cost a lot more yet I am thinking that they would have been worth it. This is so thin that its tissue paper. That cheap stuff that comes in cheap stuff for holidays/birthdays. I do not even think I could give this stuff away. I should have went with the Premium 2 ply from lavex. I might try and sell the local per case and take the loss and buy some better paper. I doubt that I can return them. I just feel ripped off and robbed for the price per case. Maybe if this was cheaper I could feel happy about it.

Thank you for your review, William! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Diego G.

Posted on 04/17/2025

Verified Purchase

Rated 1 out of 5 stars
Type:
2-Ply

Listen to all the bad reviews. They're true! They use to be better. Now they're terrible! Do yourself a favor and buy something better.

Thank you for your review, Diego! We would like to gather more information about your experience with this toilet paper. A Customer Solutions Representative will contact you soon.

Review by

Norman A. from 1970

Posted on 09/19/2020

Rated 3 out of 5 stars
Type:
1-Ply

The product is ok, meaning it gets the job done basically it was what I expected, but I definitely got my money's worth I like the product but I don't love it. I will buy it again for the price.

Review by

Brandi Y.

Posted on 07/29/2020

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

Good toilet paper. Keep in mind it is generic but really good quality. Good price. Recently bought a different brand from a local bulk supplier. This price is better for the same quantity and quality.

Review by

Shaul A.

Posted on 10/24/2025

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

grat value

Review by

Patricia H.

Posted on 10/15/2025

Verified Purchase

Rated 3 out of 5 stars
Type:
2-Ply

this toilette paper did not go over well with staff they found they used more than they usually would would other brands

Thank you for the review! We’re sorry this toilet paper is not working for your needs. Take a look at our other 2-ply toilet paper options here!

Review by

June L.

Posted on 08/27/2025

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

Great quality, feels soft but also doesn’t shred into pieces when you try to pull it.

Review by

Margaret D.

Posted on 01/10/2024

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

At a good price and really good quality tissue toilet paper you can have a charmin ultra soft feeling when using. Also comes in big rolls so they last a good while too .

Review by

Antonio M.

Posted on 12/01/2023

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

It is a great product and I will continue to use it.

Review by

Barbara P.

Posted on 03/30/2023

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

I am ecstatic to have found WebstaurantStore.com this year. Like most organizations, we try to reduce consumables' costs while keeping quality products. We placed one order to test this toilet paper and were very impressed with the quality and price. Unfortunately, we were paying double the cost for less quality from a local vendor. WebstaurantStore.com is our new vendor.

Review by

Barbara S. from Erie Brush & Mfg. Corp

Posted on 02/21/2023

Verified Purchase

Rated 1 out of 5 stars
Type:
2-Ply

NOt happy with this to rough

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Laura J.

Posted on 11/16/2017

Rated 1 out of 5 stars
Type:
1-Ply

This toilet paper does not hold up while in use. It leaves a lot of residue. We've gone through a couple of rolls but purchased another brand because we just couldn't deal with it anymore. For the low price I had expected very thin sheets, and was fine with that, but it just does not hold up the way you need a toilet paper too. The value was amazing, just not worth the mess.

Review by

Roger V. from ACC Family Business

Posted on 09/28/2017

Verified Purchase

Rated 2 out of 5 stars
Type:
2-Ply

Not bad for the price. Still believe the product could use a better production process. Reall thin and easily breakable. Still would recommend simply beacause of the price.

Thank you for your feedback! We're sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Brenda B.

Posted on 01/05/2017

Rated 1 out of 5 stars
Type:
1-Ply

This is definitely a case of you get what you pay for. I am used to 1 ply paper.i have used many different brands. I feel the 1000 sheet rolls are more economical. The price on this was so good I decided to try it. But it is very thin and the 1000 sherts are very small. NOT WORTH IT.

Review by

Tina V. from Church

Posted on 10/17/2016

Verified Purchase

Rated 1 out of 5 stars
Type:
2-Ply

I was looking for a better priced product compared to what we were currently using and thought I would give this a try. I was very disappointed with the quality. It is very thin and leaves pieces behind. I will not be purchasing this in the future.

Thank you for your feedback! We're sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Amy B. from Norfork Inn

Posted on 07/01/2016

Verified Purchase

Rated 2 out of 5 stars
Type:
2-Ply

This toilet paper is very thin. I was asked by my employees not to reorder. They said it is was not very good quality toilet paper.

Thank you for your feedback! We're sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Maebelle A.

Posted on 02/12/2026

Verified Purchase

Rated 4 out of 5 stars
Type:
2-Ply

Soft and reliable — the individual wrapping makes storage easy and keeps everything clean. Perfect for guest restrooms during busy service.

Review by

William F.

Posted on 01/05/2026

Verified Purchase

Rated 5 out of 5 stars
Type:
1-Ply

It's toilet paper. It does what it is supposed to do. If you are looking for a cheap version then this is it. If you are looking for more ply, quilted, or comfortable then this is not it.

Review by

James

Posted on 05/12/2025

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

The quantity is quite large, quite cost-effective

Review by

Greg R.

Posted on 05/04/2025

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

Review by

Alma

Posted on 04/21/2025

Verified Purchase

Rated 2 out of 5 stars
Type:
2-Ply

To thin not even are 2 play still very thin wont buying again sorry

Review by

Chris W.

Posted on 12/24/2024

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

I originally bought this toilet tissue when it came in green packaging and have purchased it a few times. With 96 rolls in a box, it lasted me a very long time, making the price very reasonable—especially when combined with other items in my order to offset shipping costs. However, the price has gone up, so I’ve held off on purchasing the newer 'blue' version. I’m hoping it’s made with the same soft material as before. The inner cores of these rolls feel sturdier than those of store-bought brands, and the tissue itself is very soft. It flushes and breaks down easily, which helps prevent clogs. I also appreciate that each roll is individually wrapped, keeping them clean and protected even if I don’t use one for months. When I unwrap a roll, it’s as fresh as the day I received it. My only complaint is the price increase, including the high Read More

Review by

Jerry M.

Posted on 10/02/2024

Verified Purchase

Rated 5 out of 5 stars
Type:
1-Ply

Great value. Money saver.

Review by

Sokol

Posted on 07/29/2023

Rated 5 out of 5 stars
Type:
2-Ply

Very soft and strong bath tissue compare to the other bath tissue best price on the market. My customers are happy . I recommend to all my friends . Restaurant store is the best. I am very satisfied with this product thankyou.

Review by

Nubia B. from Montclair Community Church

Posted on 03/08/2023

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

Arrived Perfectly. Waiting to see how long they last.

Review by

Jolee H. from Paper Service Company

Posted on 02/24/2023

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

this is the best toilet tissue i have found in this price range. it's pretty good for businesses. I will continue to buy.

Review by

Scott from Thomas Farms Deer Processing

Posted on 02/22/2023

Verified Purchase

Rated 4 out of 5 stars
Type:
2-Ply

More like single ply.

Review by

Jason S.

Posted on 07/21/2022

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

This is a great deal on commercial toilet paper. We purchase almost weekly and are not disappointed. Shipping is fast and the quality is evident.

Review by

Ryan K.

Posted on 03/15/2022

Rated 5 out of 5 stars
Type:
1-Ply

Lavex toilet paper is individually wrapped. It gets the job done with no complaints. Great product that will not clog the pipes or break the bank.

Review by

Molly H.

Posted on 01/13/2022

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

I have been buying this Lavex Janitorial toilet paper for years and it gets the job done! It serves its purpose at a great price.

Review by

Barb W. from The Apple Shed

Posted on 10/21/2020

Verified Purchase

Rated 4 out of 5 stars
Type:
2-Ply

Rolls are a little smaller in size than the ones we usually get, which were out of stock. But still a good product, for a generic brand. Would buy again if need be.

Review by

David L. from Historic Triangle Holdings, LLC

Posted on 08/25/2020

Rated 1 out of 5 stars
Type:
1-Ply

The Lavex Janitorial Individually Wrapped 1-Ply toilet paper is terrible! We have used 1 ply before, but this is REALLY thin poor quality. Not worth the money saved.

Review by

Danielle A. from Revival Eastside Eatery

Posted on 07/11/2020

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

Lavex offers an affordable and reliable tissue paper for all of your commercial needs. Since the rolls have 500 sheets, we can make it through the shift without ever worrying about if the tissue paper will run out.

Review by

Pavel T. from WOODLAND SEWING AND VACUUM CT

Posted on 07/09/2020

Rated 5 out of 5 stars
Type:
1-Ply

This toilet paper is awesome and so light weight. It is easy to use and they come in a great quantity for a great price. They are soft and long prices which is amazing and really awesome.

Review by

Michaela F. from Hhbc

Posted on 07/09/2020

Rated 5 out of 5 stars
Type:
1-Ply

We love this toilet paper it is very soft and a lot on the roll. It is easy to get off the roll. Thank you!

Review by

Dan C. from Poke Bar

Posted on 05/31/2020

Verified Purchase

Rated 4 out of 5 stars
Type:
2-Ply

It is very cheap, but the quality is not very good. Hope to improve the quality a little bit. I think it can be used for more than two months.

Review by

Annette A. from Beverly Hills Inn La

Posted on 05/30/2020

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

We use this for out 78 room hotel. It is soft and we love the way it is packaged in plastic. It fits easily on our maids cart. Great value as well.

Review by

Melinda D.

Posted on 05/03/2020

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

Bought this when we couldn't get the regular brands and it works just fine. No issues at all, I'd buy it again in a heartbeat. Stores really well too, no extra bulky plastic to deal with.