4.4

Rated 4.4 out of 5 stars

65 Customer Reviews

45 reviews rated this 5 out of 5 stars.

12 reviews rated this 4 out of 5 stars.

3 reviews rated this 3 out of 5 stars.

2 reviews rated this 2 out of 5 stars.

3 reviews rated this 1 out of 5 stars.

Customers Say

Customers appreciate this insulated food delivery bag for its durability and effective insulation, suitable for both hot and cold items. It features convenient side pockets and strong carrying straps. Some users suggest improvements in closure mechanisms, preferring zippers over Velcro for better sealing and ease of use.

  • bag
  • bags
  • food
  • great
  • easy
  • delivery
  • hot
  • catering
  • insulated
  • nice

This AI-generated summary was created from real customer reviews

Customer Photos & Videos


Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Christopher P. from Twiisted Burgers & Sushi

Posted on 02/22/2022

Verified Purchase

Color:
Black
Color:
Black

Good bag overall, thicker and more insulated than the Choice brand, but because so, it is a little heavier and more flimsy. Would be better if it came with a solid bottom to retain it's shape, we had to add a piece of thin plexiglass on the bottom to keep it from buckling.

4 out of 4 found this review helpful

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Steve C. from Wild Fig Catering

Posted on 02/06/2022

Verified Purchase

Color:
Black
Color:
Black

We use these type bags often for our catering deliveries so we were excited to try this one. Nice bag and fully functional as described. The pockets are nice but not sure what they're for. Our only issues with the bag were:L 1) We have several of these bags from Choice and we felt they were a much better value. Their bags are almost half the price and just as functional & sturdy as these. 2) these have velcro closures, our preference is zippers as other bags use. Zippers seem to last longer and are easier to clean. All in all, they'r nice bags but there are others out there at similar quality but for less money

3 out of 3 found this review helpful

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Milissa A.

Posted on 07/12/2023

Verified Purchase

Color:
Red
Color:
Red

June 6 we ordered 5 of these bags. I'm not impressed with the velcro seal. The seam is also separating. In the same purchase we also ordered the Blue Choice Insulated zipper bag. The Choice bag is definitely better. I'll be checking into the return policy on the 1 bag we've used and the 4 we haven't used yet. Would not purchase again.

1 out of 1 found this review helpful

Thank you for your review, Milissa Arcement! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Bennett B. from Lowcountry Catering

Posted on 03/24/2023

Verified Purchase

Color:
Red
Color:
Red

I purchased 4 of these bags 4 months ago and two of them are unusable as the seams are coming apart along the sides and on the top closure section. This is due to poor construction not overuse or overloading of product. Webstaurant customer service was exceptional in agreeing to credit our account for the two defective units.

1 out of 1 found this review helpful

Thank you for your feedback! We are sorry your product was defective. Action has been taken to remedy this. Please reach out to our Customer Solutions team if you have any questions!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Patricia T. from Double Bogeys

Posted on 03/03/2022

Verified Purchase

Color:
Black
Color:
Black

This bag is great!!! Very sturdy and insulated great. Able to hold hot and frozen foods. Highly recommended to anyone in restaurant to go or catering!

1 out of 1 found this review helpful

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Claudine C. from Fancy's Personal Chef Services

Posted on 12/24/2020

Verified Purchase

Color:
Black
Color:
Black

I liked the style and it was nice to use however with carry cases it has to be washable/wipeable and dryable....this one was neither of those. Used for food transport and it retained moisture and food smells and then mold started growing also. Had to throw away.

1 out of 1 found this review helpful

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Lisa L.

Posted on 04/08/2025

Verified Purchase

Color:
Black
Color:
Black

I LOVE this bag! The ServIt Heavy-Duty Insulated Food Delivery Bag is nothing short of amazing—not just keeping food warm, but HOT! It’s sturdy, well-insulated, and perfect for deliveries. Highly recommend for anyone needing a reliable food transport bag!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Anthonia A.

Posted on 08/27/2024

Verified Purchase

Color:
Black
Color:
Black

holds 25 take away containers 38 oz

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jacqueline A.

Posted on 06/10/2024

Verified Purchase

Color:
Black
Color:
Black

I absolutely love this Insulated Soft-sided food delivery bag/pan carrier. We used it to transport full size catering pans and we fit 5 without a problem. They stayed put and no leaks. The bag is ultra strong and the easy velcro closures for the cover are so convenient. The straps to carry the bag are very strong also. It is an all around great product!

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Lenard R.

Posted on 07/30/2023

Verified Purchase

Color:
Red
Color:
Red

Have only gotten to use it twice but it held the temp for a hour of travel time each time Easy to carry

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Arthur L. from Sweet Essence

Posted on 04/11/2023

Verified Purchase

Color:
Red
Color:
Red

servit is a great brand. This insulated delivery bag is heavy duty and stands up to daily use

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jason D. from Global Spice Bistro

Posted on 12/02/2022

Verified Purchase

Color:
Black
Color:
Black

This heavy duty insulated bag really performs compared to other brands we have although the price is a little bit higher but the quality compensates for it.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

John D.

Posted on 11/01/2022

Verified Purchase

Color:
Black
Color:
Black

I had been searching for a quality food delivery bag forever when I came across WebstaurantStore and ServIt. These guys have quality products, so I'm happy I found them! I do UberEats, so I needed something that would hold up to the grind, and this bag sure does it for me! First off, the velcro makes everything faster to access, and it's super durable, so no chance of it flying open. The exterior pockets are definitely large enough for 2 liter bottles, and there's even a windowed slot for your receipts. The hardboard bottom is a plus, as it will prevent your containers from collapsing on top of one another during transport. There's also a nice sized pocket on the inside lid area for your heat/cold packs. The bag is larger than I expected, but I'm glad, because I have enough room for my 424DRINK3BG ServIt small drink bag plus to-go containers. Oh, and they even added reflective stripes for your safety! The only thing I wish it had was a shoulder strap, but other than that it's a great bag!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Eric D. from Twenty/20 Taphouse

Posted on 06/17/2022

Verified Purchase

Color:
Black
Color:
Black

I got this bag to help with our food delivery. It worked amazing. Our delivery system works so much better now. I recommend for all delivery options

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Craig M. from The Couch Tomato Cafe

Posted on 06/03/2022

Verified Purchase

Color:
Black
Color:
Black

This delivery bag has worked well for us! We would order again and would recommend. We have been using it for a while now and it has held up to constant abuse.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Tammy W. from Community Bakery

Posted on 03/10/2022

Verified Purchase

Color:
Black
Color:
Black

Wish it had a solid bottom. Other than that it is great. Love the side pockets also. Thank you so much for letting us try it out.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Michael L. from KWHG

Posted on 03/05/2022

Verified Purchase

Color:
Red
Color:
Red

Overall a great bag. We use these for both cold and hot purposes. Great size and wow the number of side pockets, maybe too many but all good. The biggest issue is the velcro enclosures. They take too long to close the bag since they 4+ of them to deal with separately. Additionally if you fold the bag up, then it's even harder since the velcro flaps become unflattened. We want zippers instead. Zippers are so much faster and easier to use.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Mike S. from Extra Innings Paninos & Pizza

Posted on 03/04/2022

Verified Purchase

Color:
Red
Color:
Red

Great to see a delivery bag skip the zippers, that break within a month anyways, and go straight to a sturdy velcro! We will be purchasing more of these for our arsenal!

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Emily B.

Posted on 03/04/2022

Verified Purchase

Color:
Red
Color:
Red

They are nice bags, but didn't realize they don't fully close. We thought it was zipper + velcro, not just velcro. Good bags, our mistake in picking the ones that don't fully close.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Lisa P.

Posted on 03/04/2022

Verified Purchase

Color:
Black
Color:
Black

This bag fits our full hotel pans which is what we were looking for. The pans fit comfortably and are easy to handle getting in and out of the bag. I like all of the pockets but can't imagine using more than just one on the side. I am used to zipper closures and will see how long the Velcro holds up but the feature I like best is the rollover lip around the top opening. I wish it was a little more rigid; something like a solid hot box but lighter.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Stephanie

Posted on 03/03/2022

Verified Purchase

Color:
Black
Color:
Black

We use this bag to deliver cheese and sandwiches to multiple addresses. We throw in some ice packs and all items stay cold for hours during delivery. Light weight and easily latches with the Velcro seal. Works very well.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Hector F. from Cinnaholic Cypress

Posted on 03/02/2022

Verified Purchase

Color:
Black
Color:
Black

Incredible helpuf! It has tons of small bags where you can divide all your stuff. Heavy Duty definitely. We used it for cold items and it works as well. Easy to clean.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Peter P. from Oma Bap

Posted on 03/01/2022

Verified Purchase

Color:
Black
Color:
Black

Great lightweight catering bag with large pockets on the side. Bag has sturdy straps and easy to clean. Lots of space and easy to use

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Richard B. from Three Fellas LLC

Posted on 03/01/2022

Verified Purchase

Color:
Red
Color:
Red

Great chiller bag. Very big. Bigger than expected! Maintained temp very well for very long time. Would definitely order again if we need another cooler bag. Great price for size too.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Sami A. from Cinnaholic Dallas Gourmet Rolls LLC

Posted on 03/01/2022

Verified Purchase

Color:
Black
Color:
Black

Great quality delivery bag. Tested many others in the past but for the price this one definitely is a winner. Highly recommend for your delivery needs

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Antonio T. from Party Bites Kitchen & Catering

Posted on 01/26/2022

Verified Purchase

Color:
Black
Color:
Black

As a high demand catering company that delivers meals on a daily/ weekly basis, these bags are very convenient and work nicely for traveling with food.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jody B. from R&B's Place

Posted on 10/24/2021

Verified Purchase

Color:
Red
Color:
Red

I love this bag it keeps all my food at the correct temp on between of deliveries. Will ne needing 2 more..the zippers function well which is always a concern

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Joy N. from LANIERS CATERING

Posted on 04/17/2021

Verified Purchase

Color:
Black
Color:
Black

Not my favorite bag. Not good for constant use. Once it gets dirty, you just have to throw it out. But if you package food well, it should do the job

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Mischa S.

Posted on 01/26/2021

Verified Purchase

Color:
Black
Color:
Black

These work great. Some bags rip it easy but these dont. You can fit about a dozen togo containers in them and they also fit a full size catering pan. They are very well insulated too and easy to carry

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Caitlyn R.

Posted on 08/17/2020

Verified Purchase

Color:
Red
Color:
Red

Highly recommend this insulated bag because it is a perfect size and amazing quality. We used it for catering and it kept our products cold during whole event. It is also very convenient that it has pockets on a side to put some additional stuff for quick access.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Rebecca W. from Daily Grind

Posted on 07/15/2020

Color:
Black
Color:
Black

The crew and I really like this nylon soft delivery bag. Easy to pack and carry large orders, as well as easy clean-up. Maintains proper holding temperature. Good investment, and easy on the pocket book.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Aundrea N. from Martejas Delites

Posted on 05/28/2020

Verified Purchase

Color:
Red
Color:
Red

My order came on time, I needed this bag for delivering cupcakes to help keep them cool. I also use for transporting them as well. I love this bag.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Robert J.

Posted on 04/19/2020

Verified Purchase

Color:
Black
Color:
Black

now this is a big bag great for dry food got this Bag to drive for doordash its a great bag but don't spill anything in it the bag will act like a sponge it only water resistant for little drops of water a drink spilled in mine and it was all in the bag and on the floor of my car yes it leaks you will need to find out how to put a liner in it if you don't want it to leak. Will I get it again no I will not I would like one with a liner that I can take out and clean

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Lawanda K. from Q-Zeens LLC

Posted on 03/05/2020

Verified Purchase

Color:
Black
Color:
Black

The bags do hold the amount of pans listed overtime the stitching in the handles start to give out. Also they do not dry/wipe as clean as the description says. We cleaned the inside of the bag turned it inside out to dry and after two days it still had moisture by the end of the week mold was growing in the bag. The rep said that could happen with the bags, wish I would of known that before purchasing them.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Catarina A.

Posted on 12/06/2019

Verified Purchase

Color:
Red
Color:
Red

I travel to my family's for all the holidays, this bag makes it easy to carry my prepared dishes. It is very well made, spacious and easy to wipe down. Kept the food warm. I just wish it came with an extra headboard, one for the bottom of the bag and the extra one to offer stability in between food trays.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jeanette M. from Rising Simplicty

Posted on 10/24/2019

Verified Purchase

Color:
Black
Color:
Black

I previously had a different pan carrier that essential wore out with multiple use and heavy abuse. I purchased two of these and couldn't be more thrilled with the construction of these bags. I love the velcro top closer and don't need to worry about zippers breaking or getting caught. There is plenty of room in the side pockets to store items like gloves, utensils... when transporting food for events. They easily fold up for storage and the pans fit so nice and snug in the bag. This was a really great purchase!

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Ryan S. from Murray Hillbilly

Posted on 09/26/2019

Verified Purchase

Color:
Black
Color:
Black

Very large and well constructed. The exterior pockets on the end are helpful as well. Only complaint is the lack of a shoulder strap, will potentially sew one on ourselves. Side handles would be a nice addition as well

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Trey L. from Mobile Services

Posted on 07/16/2019

Color:
Black
Color:
Black

great product. The brand is realiable. WE use these for carrying out our pie products. They are great with the added pocket for a cold bag.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Michelle L. from The Pie Lady

Posted on 07/03/2019

Verified Purchase

Color:
Black
Color:
Black

Good sturdy and durable. Spills wipe clean. These are invaluable to our carry away items. Soft sided makes it easier to add more items and fill the bag up

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jason F. from 228 Street

Posted on 05/29/2019

Color:
Red
Color:
Red

I bought two of these for a party that I was supplying lasagna for. It easily fit 4 half tray pans. The only thing I had to add is a strong bottom because the bottom was just cloth too. My husband cut a board to fit in the bottom and then it was great. Its well made and kept the food warm until I needed it.