Reviews for Cooking Performance Group S60-GS24-N Natural Gas 6 Burner 60" Range with 24" Griddle/Broiler and 2 Standard Ovens - 276,000 BTU

I would not recommend getting this stove. We received this stove for our commercial kitchen at our child care center and the left oven pilot would not stay lit. Since it is warranty work on this brand new oven they sent a company out that took over 1 week to get to us. The oven's bottom plate was completely bent so once that side of the oven would heat up the whole plate would fall on the flame causing it to go out. Now we are waiting for new parts and for the company to install it. The company that is doing the warranty work is from a city 2 hours away and is not considering us top priority... so we have a new oven that we cannot fully use. Very frustrating!!

We received this range exactly one year ago, and last week, both ovens went out. Took me some time to find the paperwork. As I called today, I was informed that the warranty had just expired and that they recommend I call a local service tech at my expense. I have spent a lot of money on webrestaurantstore.com to date on needs for my restaurant, and planned on putting a large order in for refrigeration this week. However, if this is how they handle warranties and issues with products, I’ll keep my money local where the rules are a little more clear. After reading all the reviews here, I can’t see why anyone would by this range.

Less then 45 days both handles come off MIDDLE OF SERVICE. WORST NIGHTMARE of CHEFS.... still cant believe. LUCKY people didn't even got burnt or something. Both of the HANDLES COME off. FOR decoration piece might be good, for real cooking we wouldn't recommend to you. Stay away.... YOU ARE WELCOME

worst purchase the "broiler" is at best a cheese melter if you have 30 minutes to wait, 3 days into service and both ovens are inoperable, the knobs are frustrating push to light and then straight to high flame then a low flame at full on cooks are constantly leaving them on low because they think they have turned them from full flame to off, I would never buy again.

Extremely disappointed!!!! We purchased this product a little over a year ago and within a couple of months of getting it we started having issues with ovens. They would turn off after a few minutes of turning it on. We would continue to turn it on and then it would go off, sometimes one side other times both ovens. We contacted Webstaurantstore.com for service or troubleshooting, but never got a response. I finally got the information of the manufacture. I sent out a service request and got an answer after my 2nd time inquiry. We went through some questions and answers and after all that they advised me that my product warranty is voided because it was not installed by a licensed professional. Nowhere in the directions or paperwork received with the product did it say that my product would have the warranty nulled do to this. Read More

The pilot that light for the oven is on one side and it is for both ovens - the pilot for the ovens will not catch or turn on. The ranges are nice, the flat griddle has some hot spots and other warming areas. I am so disappointed the ovens won't light. It has messed up our process flow for food.

DO NOT BUY IT!!! OVEN DID NOT WORK SINCE THE FIRST MONTH. TRIED TO RETURN IT AND WE COULD NOT. WE HAVE PROBLEMS WITH THE OVEN ALL YEAR LONG AND AFTER A YEAR THEY DO NOT FIX IT.

Having the same problem with this stove as some other on here the ovens don’t work went out one month after we got it called Websturant 3 times so far can’t get nobody to come and fix it. so now we have a commercial stove with two broken ovens would not recommend this product.

This is great as long as you don't need to use the broiler / cheese melter as it doesn't work. You have to turn your T-stat all the way up to get something to melt which in turn burns your flat top up. Terrible design! Would not buy with this option as its a waste of money

DO NOT BUY!!! Bought in May 2018 already have 6 work invoices and have to call again. Have replaced 2 gas valves and 2 thermostats so far. Guess what? The left oven is out again. Worst purchase ever!!!!!

Our product is still under warranty, so far 2 of our oven igniters have burned out. One was repaired, waiting for a service rep. to repair the 2sd.. Other then that issue our oven works just fine. We had a wild game dinner last month and everything worked perfect with no issues..

What a piece of junk! Do Not waste your money on this. Top burners work fine and that is where it ends. Griddle has very little temp control, so you have a luke warm griddle or a black griddle. Broiler feature only works when all three griddle burners are going resulting in a very black cooktop! Ovens have not worked correctly since the start. Major safety issues with the thermocouple and oven knob. Oven knob would not pop back out after lighting oven pilot resulting in gas flowing to pilot even if pilot went out. Having parts replaced already and has only been in service less than 3 weeks. Both oven have experienced major flare ups resulting in everything in oven blackened. This unit may look cool but stay away, invest in a brand that has been around and proven. Complete and total buyers regret here!

Love this stove. I am giving this a four star because I was disappointed to see that I can't use the broiler without using the grill top. Also produces a great deal of heat so you have to make sure their are exhaust fans going at all times as smoke alarms go off, especially if a pot has spillage onto the stove top. The oven baking time is so much quicker than a regular oven and much deeper. Example: Four round cake pans can fit on one shelf. I am able to get baking done in half the time based on the size and rapid baking. Same with the stove top burners, if you want something to cook slower make sure you turn it down a notch or you'll burn it. All in all great price for a great product. Just wish I could operate the broiler without the grill having to be lit.

We purchased this from the scratch and dent warehouse and are extremely happy with it, there was slight extra damage in transport but Websteraunt store quickly remedied the issue. So far this range has performed flawlessly and the ovens work as expected with a range

We purchased this item 9 months ago. The original CPG unit was a total lemon. The grease try was not collecting the grease as there was an issure with the weld. Grease from the griddle was leaking into the oven and under the drip pan of the oven, onto the floor. We even had a fire in the oven. The right oven wouldn't stay lit. Webstaurant promptly put me in contact with the manufacturer. A technician came out twice to assess the unit with no success. I called webstraunt and made them aware of my troubles and they quickly sent out a BRAND NEW unit. I am very impressed with the speedy and compassionate customer service I received from Webstraunt. So far no issues with the replacement unit.

Good product but know that there is plastic behind the knobs. I assumed the knobs were all metal all the way. I had and incident where the plastic melted behind the knobs and they all had to be replaced. Who does that? This company. I also have had to replace the thermocoupler on the three ovens in what seems like a short time for a commercial oven that is only used for a short time each day. Just some things to note.

Great stove. Ery reliable. I have yet to have any issues with it. Cheaper than buying used.

Do not purchase this oven thermocouple on left oven had to be replaced twice in first year now the thermocouple on right oven is bad and out of warranty. There are several other reviews with the same issue. This is an obvious defect in the oven and should be fixed by manufacturer.

What a piece of junk! Don't waste your money, go for a Vulcan instead. All of the knobs are off because the plastic sleeve melts. Can't use the oven under the griddle because it makes the griddle too hot. Can't control the temp on the griddle either. Ours is a little more than a year old, we started having problems right after installation.

I purchased this gas range griddle for my restaurant and I am very pleased with its performance. It's easy to clean and just what I was looking for.

1 star. The six burners work great. Broiler & griddle are sufficient. The ovens are junk. it has never worked properly. Left oven pilot goes out randomly. right oven temperature fluctuates wildly. Set at 350 degrees it will rise above 375 and drop below 325 degrees. Do not spend your money on this item. The price is good but the product is not.

We replaced an old Wolf with this unit, only had to adjust 1 pilot and we are at 8,000 ft elevation. This unit heats fast, it works so well that our chef is even amazed. What a terrific value for the money I would definitely recommend this unit to anyone.

Love the stove works , only thing not noted in the description is that the pilots are not electric.. so they stay on all the time, for a kitchen that is not used often we need to close the main gas line every time. and we have to be very carfull to turn all the pilots on even though not all stove is in use.. for gas leak prevention

What a piece of junk ! We have had it not quite 5 years and it has NEVER worked. Warranty not worth the paper it is written on. Have now officially spent more on repairs than stove cost. Getting ready to buy a Vulcan

Purchased April 8 2024. I am online looking for help in regard to my pilot lights not lighting and I am reading all the disgruntled SAME issue. I am sorry I did not read them all first. Just starting the down the solutions/repair road.

Why doesn't the range have wheels on the stove

It serves the purpose but the grease trap needs revamped it doesn’t collect all the debris from the grill

She is an absolute beauty! I love this stainless steel gas range and griddle.

The stove/oven was used less than once a month in our kitchen. Both of the thermocouples went out within the first 10 months of installation.

Very nice and good stove for the price never had any problems with it been using it for a year now if anything does go wrong its under warranty and they send a repair man out

Between ordering and receiving the range, it was no more than a week! We got it pushed all the way up to the door! This range will give an amazing touch to our open kitchen concept!

This thing is awesome. Looks great and works great. Only thing is it is hard to adjust the temperature on the burners. It either high or low

I purchased this oven just over a year ago and this has been a great investment. This oven has the capacity to cook a lot of food with 6 burners, double oven, and the griddle. I've use it multiple occasions and it's never let me down. The ovens cook very evenly, heat up quickly, and are very efficient. The griddle cooks evenly with very few hot spots and does great with everything from burgers to pancakes. The six burners give you the room to cook multiple things for large jobs and have very sturdy easy to use knobs. I would highly recommend this to anyone needing a commercial gas stove.

The shelf was damaged upon arrival, but we were able to rectify that situation with Webstaurant Store's assistance. We are thrilled with the workflow and variety of cooking options this range gives us. It keeps product moving quickly in and out of the kitchen.

So far this has been amazing. I love the depth of the ovens and the size of the griddle. The only thing to warn is that the pilot lights keep the oven and griddle hot to the touch. Installer assured me there is no way to turn the pilots down though so we are just keeping everything away from sides when not in use. Other than that we love it.

Have had it in use for a few weeks now and it seems to be doing the job. I bought it for catering so it's not an everyday stove. Hoping to get years of use.