2.3

Rated 2.3 out of 5 stars

3 Customer Reviews

Customers Say

Customers report mixed experiences with this kitchen equipment. Common issues include construction flaws and inconsistent performance, particularly with heat management and mobility. Some find it a valuable addition to their kitchen, while others face challenges with durability and design.

  • equipment
  • bought
  • brands
  • grease
  • heat
  • pieces
  • workmanship
  • 100000
  • 2022
  • april

This AI-generated summary was created from real customer reviews

Showing 3 of 3 reviews
Rated 1 out of 5 stars
Review by

Dukes O. from Dukes Old Fashioned Onion Burg

Posted on 12/11/2022

Verified Purchase

Size:
72"
Configuration:
With 72" Refrigerated Base
Control Type:
Manual

Do not buy. I purchased a little over a year ago and it with all the rest of my equipment sat in the space while I waited on building permits. We opened April 8 2022 so the unit has only been running or working 9 months. It hasn't worked for over a month now. There is a leak in the coil area which is a real pain to get to and the repair bill will be over $1000.00 for a new piece of equipment. The leak has to be due to workmanship because the copper just doesn't leak for no reason. We figure it's a flair connection somewhere. But they will not cover it under warranty because it was purchased over a year ago. What a joke. I bought three pieces of refrigeration equipment of tis brand and have problems with three of them. Its just junk, poor workmanship. Sorry I chased a low price because now I have spent way more then had I bought the better brands

5 out of 5 found this review helpful

Thank you for your review! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 1 out of 5 stars
Review by

Deaundrey G.

Posted on 02/25/2025

Verified Purchase

Size:
60"
Configuration:
With 60" Refrigerated Base
Control Type:
Manual

The heat temperatures are inaccurate. It gets so hot on the lowest setting that it warps the metal along the grease tray . Grease leaks down the side from a poor weld. Poorly constructed inconsistent heat . Refrigerator works fine. The griddle is trash.

1 out of 1 found this review helpful

Thank you for your review, DeAundrey! We would like to gather more information about your experience with this countertop griddle. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Review by

Jose D. from Jojos Diner

Posted on 04/04/2023

Verified Purchase

Size:
48"
Configuration:
With 48" Refrigerated Base
Control Type:
Manual

Work horse for any kitchen. The pan lay out for the chef base is a bit hard to work with but overall a great find.