4.1

Rated 4.1 out of 5 stars

40 Customer Reviews

23 reviews rated this 5 out of 5 stars.

7 reviews rated this 4 out of 5 stars.

5 reviews rated this 3 out of 5 stars.

1 reviews rated this 2 out of 5 stars.

4 reviews rated this 1 out of 5 stars.

Customers Say

Customers appreciate this airpot rack for its functionality and ability to organize coffee stations effectively. Opinions on assembly and durability vary, with some finding it easy to set up and sturdy, while others report challenges with assembly and stability. The rack's design is generally well-received for its practicality in both commercial and home settings.

  • rack
  • easy
  • airpots
  • coffee
  • together
  • great
  • nice
  • clean
  • sturdy
  • little

This AI-generated summary was created from real customer reviews

Customer Photos & Videos


Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

John R.

Posted on 03/27/2024

Verified Purchase

Size:
6 Airpots

These are cheap generic substitutes for the real thing. Weld joints are not in the correct places, not symmetrical so assembly is not possible. Back vertical stands will not go on at all. Cross braces on both units are not correct. One is extremely tight and can be forced into place, the other is too long, again welding issue, parts miss aligned not even possible to use. Face plates are bent and will not go on. Spend the money on a better product.

1 out of 1 found this review helpful

Thank you for your review, John! We are sorry this rack has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Rumi J. from Old Town Kokopelli Cafe

Posted on 01/06/2020

Verified Purchase

Size:
6 Airpots

I would have given this a five star but the middle support bars come out a little too easy and one disappeared. Overall it is a great rack to have. I'm really busy days I have six air-pots. Some days I only have three depending on traffic flow.

1 out of 1 found this review helpful

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Steven R. from 5-0 BBQ LLC

Posted on 12/06/2017

Size:
4 Airpots

This rack is a good buy. The only downfall is that we take set up and take down our coffee station daily. There are a few pieces that hold the legs in place that always fall off when it is picked up and moved. Other than that I would still recommend.

1 out of 1 found this review helpful

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Thomas L.

Posted on 09/30/2023

Verified Purchase

Size:
3 Airpots

This item is horrible. The instructions are impossible to follow. It's so flimsy and doesn't stay together and you're supposed to use it to hold pots of hot coffee. Doesn't seem safe at all. What a disappointment!

Thank you for your review, Thomas! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Steven L.

Posted on 09/23/2023

Verified Purchase

Size:
4 Airpots

It does what is needed, but is weak and does not look appealing.

Thank you for your review, Steven! We are sorry this product has had issues for you. A Customer Solutions Representative will contact you soon!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Amanda H.

Posted on 04/06/2023

Verified Purchase

Size:
6 Airpots

Do not buy this product!! Very poorly made!!

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Dustin W.

Posted on 07/16/2022

Verified Purchase

Size:
6 Airpots

The wire rack itself is decent. Instructions are not great. Bummed out they dont actually connect to each other though and that the two racks free float.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Patrick B. from Patz Deli

Posted on 02/22/2020

Verified Purchase

Size:
6 Airpots

Just recently purchased this rack as a replacement for a clumsy plastic unit. The open rack design fits nicely in front of the window without blocking the light. It's very sturdy, easy to clean.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Boris N.

Posted on 10/27/2019

Verified Purchase

Size:
6 Airpots

We use it in a small restaurant for self serve coffee. Once you figure out how to assemble it, it works well. You will be amazed how well this will work out for you.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Ashley B. from Holey Moley Donuts

Posted on 10/24/2019

Verified Purchase

Size:
4 Airpots

This was very easy to put together and holds our 3 liter airports. It sometimes falls apart due to it being small metal pieces that slide together, but overall it does the job it’s supposed to.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Michelle

Posted on 07/17/2019

Verified Purchase

Size:
3 Airpots

We just purchased it for our employee breakroom and everyone loved it. Very nice to look at and easy to use. We thought it would be lighter but it has a good stable grip to it. Recommend!

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Daniel H. from Egg Wits

Posted on 05/02/2019

Verified Purchase

Size:
6 Airpots

First one arrived broken and dented, seemed like they 'regifted' it from the returns department. Nonetheless, they sent me a new one, that was in perfect condition. Works as stated. The brackets can come off easily do.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Sal F.

Posted on 01/13/2019

Verified Purchase

Size:
3 Airpots

Super sturdy and very heavy. This is has been a great addition to our cosey coffee corner at our vacation home. Got a few for the office too

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Shawna C. from Toppings LLC

Posted on 04/02/2018

Size:
3 Airpots

This a great airport rack! The size is great and doesnt take up too much room. We also purchased the airpots from webstaurant as well and those have held up very well!

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Ridge M. from Rizzpen LLC

Posted on 03/30/2018

Size:
4 Airpots

NOT easy to put together. I'm not an idiot. After messing with it for about 15 minutes, I handed it over to my husband. He then proceeded to cuss at it! It's pretty frustrating. Once its together, it gets the job done. The divider on the bottom shelf continually falls out of place. It's really just there for looks. For the price, it works okay.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jeremy B. from Atlantic Baking Company

Posted on 02/06/2018

Size:
4 Airpots

When you have limited counter space this rack is a must have! So easy to put together. The wire construction keeps it much cleaner than other coffee racks, and it's light-weight, easy to move and clean under!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

David W.

Posted on 03/28/2017

Size:
4 Airpots

Great, sturdy rack that allowed us to have four coffee dispensers at an arm's length. Easy to clean and move to clean under and behind.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Craig B. from Parsnipity Enterprises

Posted on 11/21/2016

Size:
3 Airpots

Perfect setup for our lunch counter service, easy to move out in the morning and take in at night. Have been using now for over 3 months and no tipped pots yet.

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Anthony S. from The Crafty Chef LTD

Posted on 10/25/2016

Size:
4 Airpots

As other reviewers have stated the construction and alignment of this rack leaves much to be desired. The support arms do not line up with the holes and require some manipulation to get them to actually connect. I also found that the raised holder for the back 2 pots is not level and tends to lean to one side and the cross support for the back rack is completely useless as it doesn't stay in place. All in all I would recommend spending a little bit more and getting a better constructed more stable rack. I gave it 2 stars because it does do it's job of holding the airpots, but that's about as far as it goes.

Thank you for your feedback! We're sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Nickelas W. from Kahuna Coffee

Posted on 06/27/2016

Size:
6 Airpots

This stand lets you highlight a wide variety of beverages. With the off set design you can see all the selctions easily. Easy to clean as well

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Carol C.

Posted on 06/14/2016

Size:
4 Airpots

I ordered the Four Pot Black Wire Airport Rack with Drip Trays. I received it to day and am very disappointed! The pieces just don't fit! Must be mixed up with someone else's order because this definitely is defective if it's the right order! Can't be used! C. Carter

Thank you for the review, Carol. We're sorry you're having issues with these. A Customer Solutions Representative will contact you shortly.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Travis W. from Cobleskill Auxiliary Services

Posted on 05/23/2016

Size:
6 Airpots

I love this rack. I wish I needed more of these so I could buy them for all my units, but not all my units require 6 pots of coffee. A must have if you offer a wide variety of hot-brewed coffee.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Kurtis T. from Sludge Coffee Roaster

Posted on 04/02/2016

Size:
4 Airpots

We use these at the farmers market. They allow us to offer multiple types of coffee in a neat and organized way. They are easy to assemble.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Barbara M.

Posted on 08/15/2015

Size:
6 Airpots

Used these side by side instead of together. Worked great and love the drip trays! such a nice unit! Will definitely buy another! Very easy to clean.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

David B. from THE MULE BARN SPORTS GRILL

Posted on 07/01/2015

Size:
4 Airpots

If you run a restaurant you know that customers like a clean, organized environment, and this rack provides just that. Rather than have your pots and thermoses scattered about all willy-nilly style, this provides an attractive alternative to mess!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Samantha K. from Bakeshop LLC

Posted on 06/29/2015

Size:
3 Airpots

This is the perfect holder for our coffee station. It keeps our airpots perfectly set for customers to help themselves. The catch trays are removable, which makes clean-up a breeze!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Mike C.

Posted on 12/19/2014

Size:
3 Airpots

This rack is perfect for offering hot coffee, hot cocoa and hot water for tea in one easy stand. The rack has nice trays to keep the mess to a minimum. Great for standard sized airpots.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Alfred S. from Cre8tive Cupcake

Posted on 10/31/2014

Size:
3 Airpots

aww! we love this black wire air pot rack with drip trays! it is a must for a coffee shop and it gives it a nice height!

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

James C. from ACS

Posted on 08/11/2014

Size:
3 Airpots

I just received this airpot rack from webstaurantstore.com, it seems sturdy and is exactly what I needed for holding 3 airpots. It comes disassembled and must be put together (no tools required) . The instructions were a little confusing at first because it comes with wire legs that can be attached if desired and they boost up the rack around 5 or 6 inches...but the picture on the website does not show them. Overall good product.

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Paula M.

Posted on 06/09/2014

Size:
4 Airpots

The rack itself is nice but the screw holes didn't line up and it took some manipulation to get it together. There are sharp edges on the black panel in the front that could easily cut somebody. We had to file the edges down and add a coat of black paint to make it safe.

Thank you for your review! Please feel free to contact a Customer Solutions Representative; we would be happy to assist you. These should not have sharp edges.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Kate M. from Village Cafe Of Hampton Cove LLC

Posted on 05/18/2014

Size:
4 Airpots

This was so perfect for holding all of my airports and able to see all the different coffees I was offering for the day. Very organized.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Carrielee T. from The Cape Cod Cookie

Posted on 04/23/2014

Size:
6 Airpots

These airpot holders work great. Never had any issues and they are nice and sturdy. I would recommend them and / or purchase this again!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Clinton F. from Awake Coffee

Posted on 03/25/2014

Size:
4 Airpots

This is a very nice looking rack. I love the drip trays. It's easy to use for servers, or customers. It fits different size airpots, but if you have a short pot it's tricky to get a cup bigger than 16oz under it. We use the front plate to label coffee flavors.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Barry H. from A Tasty Affair

Posted on 03/05/2014

Size:
4 Airpots

I was a bit skeptical at first when putting these together because the screws/holes didn't want to line up exactly. But after a little bit of work, I got it put together and it works awesome with all four of my airpots. It's sturdy and easily moveable, and since it stacks up, it takes up less room. All around great product.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

James W. from Espresso Rescue

Posted on 11/09/2013

Size:
2 Airpots

Quality rack. Holds 2 of my 2.2 liter airpots, no problem. You have to assemble the rack, not hard, but a little concentration needed to hold it together while you tighten the screws. Nice touch that it come with the little drip sponges and a place to hold labels.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Kim S.

Posted on 10/02/2013

Size:
4 Airpots

The first rack I received had a small flaw and webstaurant was amazing...before I knew it another was delivered and was exactly what I needed!

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Susan D. from Batch Bakehouse

Posted on 08/19/2013

Size:
4 Airpots

This 4 airpot rack is minimal in design, which makes it look nice. It also means that it should be secured to the surface it's on.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Eric K.

Posted on 10/11/2012

Size:
3 Airpots

This rack nicely holds 3 2.5 liter airpots! Good for offering regular, decaf and even a flavored coffee! Holds the airpots very securely during use!!!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Tara R.

Posted on 10/19/2011

Size:
6 Airpots

This airpot rack is very sturdy. It holds large and small airpots and is easy to put together. great rack for any coffee set up

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Felix L. from First Cup Cafe

Posted on 10/27/2010

Size:
3 Airpots

Nice compartment rack to fit 2.5 L airpots. The only issue I've had is that the wires to hold the airpots quickly came apart shortly after purchase. Easy to clean.