Customers report mixed experiences with this ice machine. Common issues include poor workmanship, frequent malfunctions, and a tendency to break down after a few years of use. Some users are satisfied with its performance initially, but durability concerns are prevalent.
This AI-generated summary was created from real customer reviews
Worked for about 3 weeks then stopped producing ice. This is the second and last machine we will buy from webstraunt nobody will come out and fix it. They dont stand by there warranty or return it. I implore you not to buy from them.
17 out of 17 found this review helpful
We appreciate your review, ryan. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.
Can't recommend this product simply for the shoddy workmanship. Overall poor attention to care and details. See photos.
12 out of 12 found this review helpful
Thank you for your review, Aundrea! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!
We bought this machine 2 years ago and it has stopped working; Error 03. After harvest, it drops the ice from the evaporator and stays on harvest mode. In order to get some ice from it, we have to turn it off after every harvest and back on again until we can figure our what to do with this machine. Poor workmanship.
2 out of 2 found this review helpful
Thank you for your review, Leonardo! Our Customer Solutions team has been in contact with you - if you have any further questions or concerns on this order, we are happy to assist!
Avantco makes great refrigeration equipment. I switched from rental to owning my very own ice machine at a reasonable price. They work great and i have yet to experience any problems with it. I own several of these machines and they are just great.
2 out of 2 found this review helpful
Have had several major problems with this unit. No longer under warranty and I can not get anyone to work on this unit. Constantly freezing up, stops producing and then shuts down. DO NOT BUY THIS UNIT.
1 out of 1 found this review helpful
We appreciate your review, Scott. Our Customer Solutions team will remain in contact with you about this.
This machine is super, just what I needed, they didn't hesitate to order it.
