Customer Photos & Videos

4.1

Rated 4.1 out of 5 stars

145 Customer Reviews

Customers Say

Customers have mixed experiences with this commercial microwave. Many appreciate its ease of use, quick heating, and simple cleaning. However, concerns about durability and longevity are noted, with some units failing within a year. Opinions on customer service and warranty coverage also vary.

  • microwave
  • easy
  • great
  • clean
  • price
  • stainless
  • commercial
  • food
  • fast
  • steel

This AI-generated summary was created from real customer reviews

Showing 40 of 145 reviews
Review by

Nicole B. from Hardcore Sweet

Posted on 01/15/2018

Verified Purchase

Rated 1 out of 5 stars
Control Type:
Push Button

So disappointed in this product. At first we loved the commercial grade and the look. Very easy to clean. HOWEVER we have had this less then a year and is not working. This is equipment we only use 3-4 days a week at less then 10 mins total a day. No excuse at all.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

The Z.

Posted on 12/18/2017

Verified Purchase

Rated 1 out of 5 stars
Control Type:
Push Button

Terrible quality. Feedback from first-hand experience. First microwave lasted about 2 years. Second, exact same brand and model lasted only 9 months. After contacting webstaurant store's customer service, they informed me that there's only a 6-month warranty on these microwaves. No more purchases of this brand for sure. Our use is light within commercial kitchen environment

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Christopher B. from Boomers! Fountain Valley

Posted on 04/17/2018

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Push Button

We have this exact microwave in several of our Boomers! locations, they are very durable with an easy to clean surface plate on the inside.. Nice stainless steel, stays clean if maintained. This microwave can keep up, Trust Me!!

Review by

Julie G. from Lovestocook

Posted on 10/28/2016

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Push Button

Choose the Solwave stainless steel commercial microwave after our 28 year old microwave finally gave up. I was very discouraged by the reviews and problems face by customers who were purchasing name brand microwaves from local hardware and home stores. Whatever happened to quality. I decided to go with a commercial brand after working in the food industry and loving the non bells and whistles approach to appliances. Things I like: 1 Stainless steel interior and exterior. 2 Just heavy enough to allow the door to be pulled open without moving the microwave, but light enough to move to clean under. 3 Sits high on counter than older microwave, so should vent better. 4 LOVE the fact that it does NOT have a round moving turntable, that way you can use an larger rectangle pan without worrying about knocking the turntable off. 5 Smooth one piece interior Read More

Review by

Edna W. from Edna's Ediable's Concession

Posted on 09/17/2018

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Push Button

I bough this over a year ago, It has been a wonderful addition to my Restaurant. Its a little work horse. I recommend this microwave

Review by

Vatana K. from Great Wall Restaurant

Posted on 05/18/2017

Verified Purchase

Rated 1 out of 5 stars
Control Type:
Push Button

This microwave is cheap but the quality is not good. I bought one and it was not working good since day one. Call webstaurant to get replacement but it worked about 6 months and not working again. It is cheap but buy at your own risk.

We appreciate your review, Vatana! Our returns team has deemed this product defective and will be assisting you with the return process.

Review by

Rebecca H. from Sweetie Pie's Baked Goods & Coffee Shop LLC

Posted on 11/04/2016

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Push Button

We bought this microwave when ours gave out on us, being a business we had to make a quick purchase to replace it but the reviews were so good on this product we thought we'd give it a try. It has yet to disappoint! We love the programmed settings, the inside is large enough to fit our large mixing bowls in and it fits perfectly on our counter. A wonderful machine!

Review by

Lacy F. from Forstanner Investments L.L.C.

Posted on 10/11/2018

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Push Button

This microwave has been an amazing replacement from the old cheap old one we used to have. I like the convenient preset times that start with the press of button.

Review by

Jason S.

Posted on 08/07/2018

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Push Button

A great microwave for the money. It came well packaged and was in perfect condition upon arrival. It will definitely stand up to constant, daily use.

Review by

Rob J. from Mokkinbird LLC

Posted on 06/18/2018

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Push Button

This microwave by Solwave is perfect for use in a commercial kitchen. At 1000 watts, it heats and reheats very quickly and evenly and operates quietly. Highly recommended.

Review by

Donata C. from Goodcents Deli Fresh Subs

Posted on 06/17/2018

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Push Button

this microwave is a excellent price compared to purchasing at a restaurant supply place this one has lasted a couple years now which is good

Review by

Cold S.

Posted on 04/12/2018

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Push Button

This Solwave Microwave is great! Pros: - Energy efficient; the microwave turns off automatically if not in use, and when you open the door, it turns back on immediately. - Very customizable; varying levels of heat, and timer control sets so that you can set it to whatever your shop needs it to be. - Great Design; we have used this for a few months, and it has stayed very clean, and because there is no dish rack and exterior is made with stainless steel, clean up is a breeze.

Review by

Lisa M. from Zeppe's Pizzeria

Posted on 02/26/2018

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Push Button

This is our favorite microwave. The price is good and it lasts longer than microwaves that cost twice as much. We have to replace every now and then, but we use them heavily

Review by

James K.

Posted on 02/26/2018

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Push Button

Love this microwave! We use it in our restaurant for many things and works great. The only thing is that the heating element is from the bottom, so you have to be careful when melting butter and such, as it heats from the bottom first. Otherwise, great product, good size and easy to use buttons. Would recommend.

Review by

Megan B. from Doylestown Coffee House

Posted on 12/30/2017

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Push Button

Purchased microwave to use in our coffee house to warm bakery. Preset setting works great. Takes up little space and provides excellent heating. NSF certified

Review by

Manny B.

Posted on 11/09/2017

Verified Purchase

Rated 2 out of 5 stars
Control Type:
Push Button

We purchased this unit stopped working once under 3 months and we were sent a replacement which is working but its light is gone just over 6 months, unfortunately it has only 6months of warranty on this product which is way less than any commercial microwave. Quite disappointed.

We appreciate your review, Gloria! We are sorry this microwave is not meeting your expectations. If you are looking for a recommendation that would better suit your establishment, please contact our Customer Solutions team.

Review by

Chanpreet S.

Posted on 12/01/2025

Verified Purchase

Rated 1 out of 5 stars
Control Type:
Push Button

stopped working didnt last 8 months

Thank you for your review, Chanpreet! Our Customer Solutions team has been in contact with you - if you have any further questions or concerns on this order, we are happy to assist!

Review by

Ivy D.

Posted on 07/26/2025

Verified Purchase

Rated 1 out of 5 stars
Control Type:
Push Button

Very disappointed. Purchased this microwave in April for our new store. The store opened on June 30th and now it is July, three weeks after using and it is broke. There's no customer service number to contact for warranty support.

Thank you for your review, Ivy! A Customer Solutions Representative will remain in touch with you on this microwave. Please reach out with any questions!

Review by

Tera C.

Posted on 06/10/2025

Verified Purchase

Rated 2 out of 5 stars
Control Type:
Push Button

Worked for just over a year...

Thank you for your review, Tera! We would like to gather more information about your experience with this product. A Customer Solutions Representative will contact you soon!

Review by

Michelle H.

Posted on 05/22/2025

Verified Purchase

Rated 1 out of 5 stars
Control Type:
Push Button

I have had this microwave less than a year we bought it in June of 24 but didnt open until august of 24 we use this microwave less than 10 times a week and it is already not working. Complete disappointment! Save your money do not purchase this

Thank you for your review, Michelle! We would like to gather more information about your experience with this microwave. A Customer Solutions Representative will contact you soon.

Review by

Usanus S.

Posted on 04/14/2025

Verified Purchase

Rated 1 out of 5 stars
Control Type:
Push Button

Died in less than 4 months. Solwave was pretty reliable but gone downhill lately

Thank you for your review! We would like to gather more information about your experience with this microwave. A Customer Solutions Representative will contact you soon.

Review by

Cs C.

Posted on 09/27/2024

Verified Purchase

Rated 4 out of 5 stars
Control Type:
Push Button

good product, recommended

Review by

Angelina R.

Posted on 09/09/2024

Verified Purchase

Rated 3 out of 5 stars
Control Type:
Push Button

This microwave works pretty good. Try not to over use it or it will overheat.

Thank you for your review, Angelina! We would like to gather more information about your experience with this microwave. A Customer Solutions Representative will contact you soon!

Review by

Anne G.

Posted on 08/22/2024

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Push Button

Ease of use and cleaning. Straight forward keypad. This is a 3rd one in 13 years, it has heavy use in a commercial kitchen. No complaints, obviously we are buying a 3rd one.

Review by

Andy G.

Posted on 08/06/2024

Verified Purchase

Rated 1 out of 5 stars
Control Type:
Push Button

I never leave reviews, DO NOT BUY THIS!!! i ignored some of the bad reviews as I thought a commercial microwave would be safe to buy, but I was wrong. Less then a year old and it stopped working. I contacted customer support and I wasn't able to get refunded for the full amount or get a replacement microwave. Trust this review as I would of had better luck buying one from a big box store as it compromised my daily operations as our servers use it for various things. SAVE YOUR MONEY terrible product.

Thank you for your review, Andy! We would like to gather more information about your experience with this microwave. A Customer Solutions Representative will contact you soon!

Review by

Clinic D.

Posted on 07/26/2024

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Push Button

not super heavy. easy programming instructions. works like expected! the only complaint is that the manual says it comes programmed to 100% and the one i received was at 70%. not a big deal at all, just double check to make sure.

We're glad you enjoyed this product! A Customer Solutions Representative will reach out to you soon about your experience with this microwave.

Review by

Robyn M.

Posted on 04/18/2024

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Push Button

Love it, easy to clean. Love the stainless, works great

Review by

Edward L.

Posted on 04/16/2024

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Push Button

Review by

Lapeer A.

Posted on 02/26/2024

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Push Button

This Stainless-steel microwave works like a champ and looks sharp too. Great addition to our kitchen and very easy to use and program. The price was perfect, and it shipped really fast. Highly recommend this unit.

Review by

Eugenia

Posted on 01/05/2024

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Push Button

"I am never disappointed with this brand, it is the best and its quality is excellent."

Review by

Trisha S.

Posted on 12/07/2023

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Push Button

This microwave is a great addition to any restaurant. The numbers are easy to read and are in 30 second increments which make it quick and easy to use. We really like that it does not have a microwave plate and we don’t have to risk it getting broken.

Review by

Jason B.

Posted on 06/23/2023

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Push Button

We've used this microwave a lot. Still going strong.

Review by

Danny P.

Posted on 06/16/2023

Verified Purchase

Rated 1 out of 5 stars
Control Type:
Push Button

Bought this microwave in March 2022 and now it’s not working anymore. You would think a commercial microwave would last longer than that but I guess it didn’t.

Thank you for your review, Danny! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Quentin R.

Posted on 06/07/2023

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Push Button

passed restaurant inspection. half the price but just as good as the big name brands. Will buy again once my other Sharp microwave goes out.

Review by

Herman H. from Instock Supply

Posted on 03/31/2023

Verified Purchase

Rated 4 out of 5 stars
Control Type:
Push Button

Solwave is a name you can trust. eats up quick and keeps things warm

Review by

Luis W. from Coffee Beanery/ L&A Cafe, LLC.

Posted on 03/27/2023

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Push Button

Works great! Excellent price!

Review by

Ara C.

Posted on 12/09/2022

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Push Button

Great commercial microwave for our small sandwich shop and cafe. We use it to heat up deli meats or toppings for our sandwiches. Perfect and easy to use since some of the buttons are labeled for 1 or 2 minutes

Review by

Michelle S. from Heavenly Buns

Posted on 09/10/2022

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Push Button

Been in use many years and still going, love the push buttons.

Review by

Mary M. from Inga's Alpine Tavern

Posted on 06/24/2022

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Push Button

We love this stainless Steel Commercial Microwave with push button controls, helps make our kitchen process easier, specially with frozen deserts. We use it everyday.

Review by

Constantin B.

Posted on 04/20/2022

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Push Button

Great microwave. Does exactly what it's supposed to do. Easy to use, easy to clean. Highly recommended for kitchens where space is an issue. Very happy with it