Customer Photos & Videos

3.7

Rated 3.7 out of 5 stars

52 Customer Reviews

How item reviews work

Customers Say

Customers say this fridge is easy to use, holds a lot, and keeps products cold. Many like the lighting and adjustable shelves. Some mention issues with door seals and condensation. Opinions differ on long-term reliability and build quality. Delivery and setup are generally smooth. Overall, customers are split between satisfaction with performance and concerns about durability and maintenance.

  • great
  • cooler
  • doors
  • easy
  • fridge
  • refrigerator
  • temperature
  • unit
  • bought
  • clean

This AI-generated summary was created from real customer reviews

Showing 40 of 52 reviews
Review by

Carlos

Posted on 07/22/2023

Verified Purchase

Rated 1 out of 5 stars
Color:
Black

I ordered this fridge on line but i don't think was a good idea cause came with so many sunken and the sides of the doors are cracked and the temperature been 44 46 and i want your help to be fixed i hope you see my massage soon and i appreciate your help

Thank you for your review, Carlos! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Jesse W. from Jesse's Xtreme Sports Bar

Posted on 11/24/2022

Verified Purchase

Rated 1 out of 5 stars
Color:
Black

Don't waste your money! They look great at first but product has major design flaws. Door do not seal creating constant condensation on the glass making it have to be cleaned multiple times per day to even see the products side. Even called under warranty and they sent new doors that are worse than the ones it came with.

We appreciate your review, Jesse. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Review by

Paula T.

Posted on 09/16/2024

Verified Purchase

Rated 1 out of 5 stars
Color:
White
Width:
53 1/8"

I bought 2 of this but the doors do not seal creating constant condensation on the glass We have to have to clean it multiple times, the products are not visible

Thank you for your review, Paula! We would like to gather more information about your experience with this product. Our Customer Solutions team will remain in contact with you about this.

Review by

Johnathan K.

Posted on 05/15/2025

Verified Purchase

Rated 1 out of 5 stars
Color:
Black

We purchased this commercial refrigerator about a year and a half ago, and now it’s completely stopped working. For a piece of equipment that’s supposed to be reliable in a business setting, this is incredibly frustrating. We expected better durability and performance. Very disappointed with the quality and lack of longevity.

Thank you for your review, Johnathan! We would like to gather more information about your experience with this product. A Customer Solutions Representative will contact you soon!

Review by

Meral A.

Posted on 11/07/2024

Verified Purchase

Rated 1 out of 5 stars
Color:
Black

it was not in good condition. Windows are not insulated.they send us people to fix it. But still has same problem.Doors is not closed properly.I wish they could take it bak send us the brand new one.Never will buy big item from that company.

Thank you for your review, Meral! Our Customer Solutions team has been in touch with you about this merchandiser refrigerator. If you have any further questions, please contact Customer Solutions.

Review by

Josh B.

Posted on 05/09/2024

Verified Purchase

Rated 1 out of 5 stars
Color:
Black

Don't expect it to last. Not only did I end up paying more for it last year it hasn't even lasted a year. I already know that refrigeration warranties are trash from my ice machine so I'm not expecting the manufacturer to do much if anything. Won't stay cool consistently and the temperature range is so wide it kicks on way too late now. Inspector has been on me about merch temps being right on the edge (40F-41F) since it's been installed. I've got it set as low as possible and it will still go up to 40F+ before it kicks on to cool down. Major issues with condensate on the doors. Trying to keep it clean and dry has been a challenge. Might be okay as a drink cooler but don't expect to keep temperature controlled products in it.

Thank you for your review, Josh! We would like to gather more information about your experience with this refrigerator. A Customer Solutions Representative will contact you soon!

Review by

Ace H.

Posted on 08/29/2023

Verified Purchase

Rated 1 out of 5 stars
Color:
Black

Fridge is designed horribly. Constantly sweating and Webstaurant won't return it, tried to return this thing after the first day. Contacted manufacturer and they either never answer the phone and are less than helpful about the situation. Stay far away from this thing it is a waste of money.

We appreciate your review, Ace. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Review by

Warren from Greenwood Lake Garden Center LLC

Posted on 07/24/2017

Verified Purchase

Rated 5 out of 5 stars
Color:
Black

I am happy with this product. Arrived quickly (2 business days). Clean, bright with LED lighting. Easily adjustable shelves. Arrives on pallet, WHICH IS BOLTED to unit. Unbolt first.

Review by

Dana J.

Posted on 04/25/2025

Verified Purchase

Rated 3 out of 5 stars
Color:
White
Width:
53 1/8"

The seals on the doors are not great. Otherwise they are doing what they should!

Thank you for your review, Dana! A Customer Solutions Representative has been in touch with you on this merchandiser. Please reach out with any questions!

Review by

John B. from Bricktree Brewing Co.

Posted on 07/26/2022

Verified Purchase

Rated 5 out of 5 stars
Color:
Black

We were searching for a cooler for our to go cans and found this. We were very happy with the delivery. Packing was well done and easy to tear down. The unit itself has been cranking away for several months now and does a great job in keeping the cans cold. Overall, we're very happy with this purchase.

Review by

Hermilio G. from Luchita's Bakery

Posted on 06/27/2022

Verified Purchase

Rated 5 out of 5 stars
Color:
Black

Excellent product. Sturdy and well constructed. Silent engine. Easy temperature control panel to set up. I really recommend this product if you want a good unit. What I want bring to this review is the excellent support center. I was a little scared about getting a very expensive product online, but the guys from support center clarified my doubts and helped me to have a better understanding of the whole process from the beginning till my refrigerator was in my shop. I found some damaged shelves when unpacking the unit, and I reported this to support center. They, without a doubt, ordered a new set of shelves to replaced the damaged ones. Amazing and excellent response; this is what a customer expect from a provider. Good job boys.

Review by

Stacey K. from MILK + T LLC

Posted on 08/20/2018

Verified Purchase

Rated 5 out of 5 stars
Color:
Black

This is a great fridge and the LED lighting makes it easy to check inventory in the evenings. The shelves are also easily adjustable and there’s a drain at the bottom that makes it easy to clean.

Review by

Benjamin T.

Posted on 02/01/2018

Rated 5 out of 5 stars
Color:
Black

Great product . and keeps your beverage and food at a great temperature. With a great display of lights to go along with the sleek design

Review by

Abigail L.

Posted on 01/15/2018

Rated 5 out of 5 stars
Color:
Black

Very happy with this fridge! It is able to hold all of my drinks and has a nice LED light that keeps everything bright. Wonderful fridge to have!

Review by

Chris S. from Chris Strauss

Posted on 11/09/2017

Verified Purchase

Rated 5 out of 5 stars
Color:
Black

We just bought this fridge and it works great. It is way better priced than competing fridges and does the same job. Looks extremely slick.

Review by

Paulette D.

Posted on 07/09/2026

Verified Purchase

Rated 5 out of 5 stars
Color:
White
Width:
53 1/8"

Absolutely excellent product. Have been using for over 6 years with no issues. Had my local sign company customize a sign to personalize the display for my business.

Review by

Luke H.

Posted on 02/23/2026

Verified Purchase

Rated 4 out of 5 stars
Color:
Black

Good overall merchandiser , keeps even temp and airflow . Easy to clean . So good I bought a second one .

Review by

Shelley O.

Posted on 11/20/2025

Verified Purchase

Rated 1 out of 5 stars
Color:
Black

Review by

Stacie C.

Posted on 10/09/2025

Verified Purchase

Rated 5 out of 5 stars
Color:
White
Width:
40"

We have had this for our GRAB AND GO in our cafe for a year now and it's still working great!

Review by

Erik B.

Posted on 07/21/2025

Verified Purchase

Rated 5 out of 5 stars
Color:
Black

Have had mine a little over 6 years. ZERO and I mean ZERO issue, other than we broke a door handle off. Replacement one arrived and its 100% again!!

Review by

Lapeer A.

Posted on 09/08/2024

Verified Purchase

Rated 5 out of 5 stars
Color:
White
Width:
53 1/8"

This cooler is not only affordable but works like a champ. Very well built and easy to install and change the shelves. Shipped fast, highly recommend this reach in.

Review by

Las C.

Posted on 08/29/2024

Verified Purchase

Rated 4 out of 5 stars
Color:
Black

Review by

Chad H.

Posted on 07/29/2024

Verified Purchase

Rated 1 out of 5 stars
Color:
Black

Just bought this cooler in June 2024. Unfortunately replaced a 15 year old True cooler that still worked. It almost seems like this cooler has no seals on the doors. The doors flop back and forth almost an inch. This leads to the unit producing GALLONS of condensation per day. The condensation is over flowing into the floor. Also, you cannot see into the cooler due to the doors always being 100% covered in condensation. Absolutely unmanageable and not normal or acceptable.

Thank you for your review, Chad! We would like to gather more information about your experience with this merchandiser. A Customer Solutions Representative will remain in contact with you!

Review by

Dawn A.

Posted on 07/24/2024

Rated 5 out of 5 stars
Color:
Black

I just received three of these refrigerators- I LOVE THEM!!!! Thanks so much. I had gotten two 12 years ago- and finally replaced them. I've never had many problems with the old ones- just wanted to update my store- these offer much better lighting and are so much more quite and brighter- THANKS- HIGHLEY RECOMMENDED!!!

Review by

James K.

Posted on 06/26/2024

Verified Purchase

Rated 5 out of 5 stars
Color:
Black

It fits our needs and has been working well from day one. Great value for the price. My only complaint is that while the interior lighting is adequate, it could be a bit brighter.

Review by

Anthony P.

Posted on 06/18/2024

Verified Purchase

Rated 1 out of 5 stars
Color:
Black

Work good for about a year, and right when the warranty ends the fridge isn't holding temp anymore, and there is rust coming from where the fan is so likely a leak in the evaporator.. Stay far away from purchasing anything Avantco.

We appreciate your review, Anthony. Our Customer Solutions team will remain in contact with you about this.

Review by

Gazi K.

Posted on 05/12/2024

Verified Purchase

Rated 2 out of 5 stars
Color:
White
Width:
53 1/8"

The refrigerator is very poorly designed. It has a structure that constantly sweats and constantly leaks water into it. There is no problem with cooling, but these problems are also annoying.

Thank you for your review, Gazi! We would like to gather more information about your experience with this refrigerator. A Customer Solutions Representative will contact you soon!

Review by

Heather S.

Posted on 05/09/2024

Verified Purchase

Rated 3 out of 5 stars
Color:
Black

We have had this fridge for about a year now, and it has kept very constant temperature in the 33-38 range, and we love the sliding self-closing doors. It is very sweaty and during humid months needs to be wiped down quite often, and the drip pan removed from behind its cover, which is screwed on in a very inconvenient way. The health department recently came to issue a transitional permit as we have changed owners. They said this refrigerator is not designed to store foods that we have prepared in our kitchen, and can only hold commercially packaged items. I have seen nowhere in the manufacturer's materials where this is explicitly stated, as "pre-packaged" to me would mean any item that is packaged to be sold, not just items that were prepared off premises. I would love for Avantco to reach out to me to clarify!

Thank you for your review, Heather! We would like to gather more information about your experience with this refrigerator. A Customer Solutions Representative will contact you soon.

Review by

Kimy S.

Posted on 04/02/2024

Rated 1 out of 5 stars
Color:
Black

Bought 3 months ago. the temp set up 33F but it always stay 45-50F. Having trouble with Health department now with this guy

Thank you for your review, Kimy! We are sorry this refrigerator has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Christophe B.

Posted on 10/09/2023

Rated 1 out of 5 stars
Color:
Black

Bought multiple units in May 2020. Two have leaks and can't operate anymore. Reading the reviews it looks like it is not an uncommon issue :(

Thank you for your review, Christophe! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Samantha N.

Posted on 09/27/2023

Verified Purchase

Rated 5 out of 5 stars
Color:
Black

Perfect for our food trailer

Review by

Frenchy A.

Posted on 05/30/2023

Verified Purchase

Rated 5 out of 5 stars
Color:
Black

So farvits been a great purchase, definitely worth it!

Review by

Bruno R. from Jan Sobieski Club

Posted on 03/30/2023

Verified Purchase

Rated 5 out of 5 stars
Color:
Black

Review by

Ethan D. from Ice&Cream

Posted on 11/14/2022

Verified Purchase

Rated 5 out of 5 stars
Color:
Black

Works great! amazing price

Review by

Jaspaul from Refresh House LLC

Posted on 12/24/2021

Verified Purchase

Rated 5 out of 5 stars
Color:
White
Width:
53 1/8"

We love this fridge for our cold pressed juices! The lighting helps showcase our products and it stays very cold! White is perfect for our stores theme.

Review by

John from Black Market Brewery

Posted on 08/17/2021

Verified Purchase

Rated 3 out of 5 stars
Color:
White
Width:
53 1/8"

Overall a good cooler. The seals between the doors are installed incorrectly with gaps at the top and bottom, allowing cold air out and warm air as well as insects in.

We appreciate your review, John. We wish this Avantco GDS-47-HC 53 1/8 inch White Sliding Glass Door Merchandiser Refrigerator with LED Lighting would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Review by

Robert M. from Crazy Dawgs

Posted on 06/28/2021

Verified Purchase

Rated 4 out of 5 stars
Color:
White
Width:
53 1/8"

It was tought get in but once we hooked it up I was excited I need this room for my restaurant good product I'll post photos later

Review by

Mama M. from Cardoso Cookies

Posted on 07/05/2020

Verified Purchase

Rated 5 out of 5 stars
Color:
Black

Great Refrigerator! Excellent value, great for displaying soda, beer, and wine. Quiet operation, and easy install. Highly recommend, and I even bought a second unit!

Review by

Mary L. from Mayapple Marketplace

Posted on 03/09/2020

Verified Purchase

Rated 2 out of 5 stars
Color:
Black

I bought this last June and it's already stopped cooling. It's running, it's just not getting cool. I've had to unload all the products. Very disappointed.

Thank you for your review, Mary! We are sorry this Avantco GDS-47-HC 53 inch Black Sliding Glass Door Merchandiser Refrigerator with LED Lighting has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Mark B.

Posted on 02/19/2020

Rated 5 out of 5 stars
Color:
Black

We purchased an Avantco GDS-47 about seven months ago. The refrigerator has turned out to be an excellent buy. It is durable, even though it is readily available for any customer to access. We have had to replace a few bulbs over the months, but the bulbs are both cheap and (more importantly) easily replaceable. Nothing is more annoying than spending an untold amount of time on a foreseeable repair. Avantco thought ahead on this unit, and made it so your average person can do maintenance in a timely manner. The price, durability, and accessibility of this unit make it a winner. 5 stars. I highly recommend.