Reviews for Avantco GDC-10-HC 21 5/8" White Customizable Swing Glass Door Merchandiser Refrigerator with LED Lighting

I purchased two of these refrigerators and neither of them get below 43 degrees. I had the first one for a year and a half before a health inspector called me out on it. The digital readout says 33F degrees but when you put a thermometer inside the cooler it won't get below 43 degrees. I thought maybe I burned the first one out, so I bought a replacement unit and straight out of the box I had the exact same issue. Stay away from this unit!

This fridge worked PERFECTLY...for about 16 months! Then it went from 36 degrees to 68 degrees and never went back down again. Of course the warranty for parts & labor was only for a year, so we were on our own for getting it repaired. Our refrigeration expert checked it out & was sure it was a refrigerant leak on top of a bad compressor and informed us that it would be similar cost to to just purchase a new unit! So, 16 months later we have now purchased a 2nd unit...this time with the 5-year warranty. I personally take very good care of routinely cleaning all our equipment, so this isn't a maintenance issue. Currently I have 5 other Avantco fridges/freezers that I am using at my restaurant with zero issues! Very upset that I need to cough-up money on a product that should be built to last more than a whole calendar year.

Love this fridge!!! I looked everywhere trying to find something compact enough to fit in my coffee trailer And finally came across this gem. Very impressed

Cooler has enough room to fit several items. Easily accessible and displays products perfectly. Castor wheels make for easy moving. Nice LED lights make for easy product viewing.

Bought this in October 2019. Now April 2023, unit started leaking and not cooling. Spent half a grand fixing.

Right out of the box the unit's door did not sit square, it will not close properly without hitting the bottom grate you have to manually lift up on the door to close. Also, the spring loaded return does not work , the door doesn't close automatically. I have contacted chat about this, but you refused to repair or replace.

This product does perform as advertised and is solidly built. The interior lighting is great and it holds temps fairly well. I really would love to give this product 4 or 5 stars. However, I can only give this product 2 stars due to the loudness of the unit. When the fan cycles on, which is about every 5-10 minutes, the unit gets as loud as 65-70 db. (I measured it.) I understand the unit needs airflow, but I've worked with minus 80 freezers that are not as loud.

Fridge does not cool properly. The negative reviews are correct. The temperature range is not correct. It will not cool lower than 41. I’m not sure why this fridge is still for sale. And being falsely advertised.

The cooler cane off the truck today and we were happy with it until we realized, after unpacking it and bringing it in, that the door doesn’t close. The lip on the corner guard is not seated appropriately and keeps the door from shutting.

Ordered this item for retail items in our deli, unfortunately the cooler does not stay in the 30s as advertised. I have it set ok 33 which is as low as it goes and it is constantly in the low 40s.

I got this fridge in 2016 and it has been working nonstop in a food truck and in smoothie shops all day for 5 years. I need some door parts, but otherwise it’s the most impressive equipment I have purchased.

It has a lot of space for storage. But low quality, the top fan has burnt out and stopped working after 2 and a half months.

This black swing glass door refrigerator works great in our cafe! We use one for drinks so customers can easily see our options and one for individual meals and salads we sell as well. Great quality!

Garbage....Waste of money. My compressor went bad right after 13 months.(right after the warranty ran out) This was in front of my restaurant in the AC the whole life, one day the temp went to 55F and never came down. tried everything and call 2 techs but they refuse to fix this thing because it has this new HIGHLY FLAMABLE refrigerant and even if I were to fix it, its going to cost almost the same money as buying another one of this.

Good on pricing , does the job with some modifications made to the existing shelves. The brackets are in wired places so to use them in an equal distribution it’s not possible bc the side rails have screws that don’t match up in location to front and back.

customer service is telling us to donate . and not returning it , its not cooling please dnt buy or else you will b stuck with defective unit .

Avantco GDC-23-HC 28 3/8" Black Swing Glass Door Merchandiser Refrigerator with LED Lighting, This refrigerator is good for small places and works good. Only two issue which I notice and its annoying (Wheels does not grip the floor, second when its starts it have very loud noise and first I start worried that it might be damage but after reading other people review find out the noise issue.

I love this fridge and work very well. Delivery was on time. No damage on product. Delivery men is very helpful to go to the back of the garage for more easy access.

This fridge is excellent BUT I wish the power switch was more protected. It would be nice if it came with hard covers that could be secured with a screw or key, because I've multiple times had new employees accidentally turn off the entire fridge instead of the lights!

Very good cooler for the price. We have purchased this item multiple time and have been using them for years with no problem. Avantco is a great product just as good if not better than other Big name brands.

I love the look and space inside. a little loud, but the biggest problem is that it does not maintain temperature. Even when the door is shut, and the fridge is not in use, the fridge loose temp and keeps kicking back on. Fluctuating by itself when the door is not open, and I am sure it is eating up power... A technician came to check and told us it is normal, but I don't think its .. it happens around the clock and too often to be normal. The door is sealed shut, and there is no clear reason why it's losing temp...

I ordered this commercial refrigerator for about 2 months ago and it works perfectly! It has display light that you can turn on/off. And of course, it does worth the price of buying it.

We got tired of waiting for the cooler to be repaired by the local beverage service company, and decided we'd just get our own. This cooler has been in use for over 15 months now and is wonderful. Maintains even temperature, and the door makes a good seal even with constant opening and closing by customers. It hold plenty of product - we've got bottled sodas and water in it. The light is bright and the cooler attracts customers to it. It has been a reliable, attractive cooler and well worth the price.

This cooler was just what we needed. It shipped in a timely manner and arrived undamaged. The shelves are adjustable and it has different temperature settings. Have had it for several months now without any problems. Also is very quiet when running which is nice since it used in a customer setting. Had the power go out in our building and once restored it didn't take long for the temperature to get back to where it was in the cooler. Would recommend.

I bought 2 on faith and I am so glad that I did. They are smaller but they work perfect in the smaller space that I have. I am able to fit in quite a bit.

We love this cooler. It’s amazing. Keeps beverages super cold. Looks great and the wheels make it easy to move. Great lighting and product looks great in it.

We bought this to use as our floral display, and it works perfectly! However, when we don’t have flowers in…it works great to store extra milk and dessert items!

This is a great refrigerator. it has plenty of room and its perfect for customers to see what your selling. It is a lot of value for the price. I would highly recommend this product & also easy to move it around.

Love It

Purchased this refrigerator a month ago. Noticed the temp fluctuates all the time and there is always a puddle of water on the bottom of the unit. Not sure if this is going to cause issues in the future, but it is very annoying to have to clean up all the time.

Super reliable and looks nice for a front display! Highly recommend!

The size is nice. The wheels do not lock well and the whole refrigerator moves when you try and open the door. We had to lay down a rubber mat and use stoppers. It's still pretty difficult to open without budging the whole thing. Its It also leaks quite a bit of condensation water that gathers on the bottom.

Upon arrival the door hung low on one side. Unfortunately we were buying equipment in advance for our bar opening and didn't unbox it right away. When I called I was told that we were outside the window to inspect and get replaced. The door has gotten progressively worse and now won't shut without user intervention. You have to pull the door up so the bottom corner does not hit the frame. The rest of the unit seems fine but the door came either damaged or poorly assembled.

What a piece of junk. I bought this unit July 2020 and Feb 2024 they're telling me its not cooling due to a leak that will cost more to fix than the thing cost to begin with. Very disappointed in Avantco and will not buy another.

Dead on arrival. Received error code E0 unit does not cool. Instruction manual does not indicate what this means. Sent a note to webrestaurantstore and am waiting to hear back. The unit is heavy so not looking forward to a return process either. Buyer beware.

I should have read the reviews about the temperature first! Exactly like others said, It will never go below 42F!!! It violates the health inspector's code!!! I bought it 6 months ago for a new store, now we just finish remodeling and start using it. So sad that it passed the return window.

Been a year+ already and the unit is going strong, no issues. spacious interior. holds a steady 38 degrees, drinks nice and cold. runs fairly quiet.

Absolute junk. Arrived defective and they turn you over to a warranty company that is useless in responding. Webstaurant offers no help.

The unit arrived well packed and on time. We chose the liftgate service which took a few days but well worth the cost. This was used to replace a different merchandiser that was a big headache and an energy hog. When the other one worked, it drew 7 amos vs 1.3 for this one. The unit cooled down quickly in an hour. The led lights are bright and even. I added a shelf I cut from the other unit and even a rack on the bottom to aid draining of moisture. We are very happy with it!