Reviews for Avantco APT-48M-HC 47" 2 Door Mega Top Refrigerated Sandwich Prep Table

I bought two Avantco prep tables, both of them stopped cooling two days apart from each other and 4 months past the warranty expired. I was happy with these coolers but clearly they aren't built to last past their warranty expiration dates. Would absolutely recommend that anybody considering buying these, rethink your choice and choose another product. NOT GOOD.

I received this unit in my restaurant today and it does not work. The unit does not power on and my store has been down all day. My old unit has already been sold and picked up earlier in the day and I am now without a cold front and can not run my restaurant. I called webstaurants.com and the warranty number and no one answers the phone. The warranty phone number says 24 hour access, but the answering service says "will call you back". Very disappointed and will definitely seek compensation for damage to my business as well as notify all social media outlets by end of this evening. This should never happen, What a mess. Consultant team is quickly working to mitigate with seller and get store online.

Please don’t make my mistake this unit is not worth it. We change 2 compressor And this unit doesn’t wanna get fixed I give up

We purchased it in March this year and started using it in mid-April. And we used it for barely two months! The fridge was leaking water for a few days, and now it completely stopped working. It is not getting cold. Right now it is 80+ degrees in the fridge, and we had to throw all the food away which affected our normal business operations! Ridiculous and absurd. I regretted that I did not read reviews beforehand! Do not recommend this product. I submitted a warranty claim, but not sure how long it will take. :(

This prep table arrived within the estimate arrival time. Since our store was still under remodeling, we didn't plug it in until last week when we were ready to open business next week.. To our surprise, the temperature went up to high 70 degree F . We reset it according to the instruction but still not working. We filed a warranty claim and within 3 days they arranged a local repair service . It turned out the compressor was bad. They filed a part replacement request and we don't know when we are able to use the prep table for our new business. The manufacturer should had checked everything before they ship it out, how can they ship a bad compressor to customer. We want to return that but we guess that would be a hazard. We had purchase another work table refrigerator from the Read More

Junk. Worked - sort of - for 2 years. Warranty on Advantco is dumb. Literally takes weeks to get a warranty tech and go through the process. It's hard to wait several weeks to repair equipment. If you have a short term need then buy Advantco, but don't expect much life out of it. So far in 3 years of a new restaurant, I've had to repair/replace almost all of my original Advantco stuff. Price is great and physical build quality is decent but actual operational parts are cheap and don't last.

We haven't even had it 6 months and it stopped working! The "warranty" is a big run around so far. Do not recommend and will not buy again...

Inside thermostat reads 60 while the outside states 33 degrees!! This obviously is a BIG PROBLEM! Just got this unit brand new!! Looking at the last review and they are having the same issue

I’ve been using this prep table as my main work area out of my food truck for almost 3 years and it’s worked great. I thought is was terrible when I got it because it seamed to not cool the whole fridge area. But once I stopped putting stuff behind the stop at the back of the shelf and left a little room for air movement under the Cambros it never had a problem cooling. Maintenance is pretty simple and if taken care of should be good for years. Pro tip, don’t butt the back up against the wall, use the supplied spacers and give it space to breath, a lot of over temp line fridge issues are due to this.

Nice unite for the price good size cutting board and works well . Only complaint I could have is there really is not a good seal around the top lid

Overall a good refrigerator, The sandwich prep area is a bit flimsy. The actual refrigerator area inside is not very deep. I thought it would be able to hold more.

IT WORKED FINE FOR 2 DAYS. NOW, INSIDE TEMPERATURE STAYS AT 65 F - 70 F WHILE THERMOSTAT SETTING AT 33 F. DEFECTIVE ITEM ARRIVED!!!

I am so bummed. Do not buy this product. Like others, I purchased a 2 year warranty. It comes with a one year warranty and the 2 year optional warranty s really then only a year warranty. One month after warranty ended, a mere 2 years after purchasing, a leak occured in the evaporator. Webstaurant then told me yes it is warrantied and sent me to safeguard who then said warranty just expired. Then I went back to Webstaurant to be told oh so sorry you were given the wrong info it did indeed just expire and if it were compressor that is still warrentied but not your. expensive leak. This thing is only 2. years old! Now nervous as I purchased a freezer and ice maker from them with same brand. What a waste of money and resources . According to my friends at Food Service Equipment Repair here. Read More

I really like the capacity of this unit. The top is gigantic, I would have never thought you could fit so much in this size unit. Durability I can't yet say since I have only had this unit for a few months. I have used Avantco refrigerator units in the past though and have not yet been disappointed. I did purchase the 5 year warranty in case any issues arise. I would recommend it.

I bought this November 2020 and had it installed in my food truck a year ago. The cabinet is now only sixty degrees. I'm disappointed if it only lasted one year. I'll update as I have more information.

This saved our lives... ok not really but it really did. Our old one died and we saw this and thought for sure this was it. Small than our last one but holds just as much and we love it.

This has been an excellent piece of equipment! Small enough to squeeze into small space and the perfect amount of room on the bottom for back up storage.

For the first few years, this prep table worked excellent. Like a workhorse! It wasn't until the compressor started leaking, that was unfortunate but manageable with adding the freon every now and then. If you take care of it I believe it should last at minimum 7 years.

I ordered this prep fridge for my new restaurant. It was delivered secure and quick. It comes securely delivered in a wooden crate to prevent any damages. And after you take it out of the crate it is absolutely beautiful. Thank you Webstaurant!

This sandwich prep area is great! Roomy bottom for storage, and the top has a good amount of space more different toppings. Would recommend this to other!

good product! its so quiet that sometimes i am afraid is not running! the cutting board is super easy to clean. it gets a little condensation but not too much.

This is a great prep table, maintains temp. has alot of room, I do have one issue and that is i didnt get a bigger one. I'll be upgrading to a bigger one soon so that I can accommodate my full menu

Great value equipment piece. I was a little hesitant to buy an off brand but I have been very happy with the quality of this cooler.

Item was in good condition and is very strong would I would recommend this item if you are looking for something great to use in your kitchen

Got this unit 3 dadys ago. So far, very pleased with the unit. The one drawback is the digital readout of the temperature. It is on the backside bottom. (otherwise 5 stars) Certainly not coducive to getting a quick temp check. So I bought a thermometer with a probe and attached it to the lid. Very satisfied with that, will probably buy another one.

Arrived broken. 30 days later the unit is broken again. Quite frustrating. I'd recommend spending a little extra up front so you're not paying for it down the road.

ITS FREZING UP WHY CANT GET TOO COME UP IN TIME ITS A COOLER NOT A FREEZER

Product didn't work when we received and instead of replacing it they send a repairman. I am now going on almost 3 weeks and I have a BRAND NEW peice of equipment that I paid for just sitting there and the repair company hasn't even come back after one visit! Shameful

It is broken, can not be returned, only let the warrant.

Avantco is the worst company ever! Brand new cooler arrived and plugged after 24 hours but didn’t work. Contacting with them was hard but got through and they sent a technician. Technician came and figured there was a leak and cooling unit is not working. How come a brand new unit cooling system doesn’t work? Don’t they check it before shipping it out? Also bought a deep fryer few months back and new fryer came and didn’t work. Technician came and had to replace the thermostat. People buy new appliances to get rid of problems but here you buy this stuff and that brings new problems. Don’t buy this trash.

My favorite piece of gear in our coffeeshop. It's so fun to make sandwiches with this prep table. Streamlines making sandwiches on demand.

Great item. Exactly as described.

I have never had a salad bar that couldn't take 3rd pans until now. Unless you use exclusively 6th pans stay away from this. Hopefully they will let me return it.

Working only for 2 years and half. Now is broken . I’m trying to get a customer support but I couldn’t.

Good

This unit was to replace our old True sandwich unit. Was skeptical in the beginning but after one year use, realized it is a great product, very quiet motor, keeps the product fresh overnight. on top of that the price is very good, will definitely recommend it.

Great buy, for a very good price!