Reviews for Avantco A-49R-G-HC 54" Glass Door Reach-In Refrigerator

This refrigerator has been a huge disappointment. Only two years old and it has completely stopped cooling. Have spent thousands of dollars at Webstaurant and they hide behind their company line, how disappointing!! DO NOT waste your money on this product.

DO NOT BUY! We ordered it for our child care center and once we plugged it in the temperature started going up. We let it run for a few hours and the temperature went up to 100 degrees! We checked the manual and reset the temperature but nothing was working to cooling it down. We called the company and they told us that this was warranty work and would send it someone out. It took 2 weeks before someone could come look at it and our center was not allowed to open because of this. We could not operate our commercial kitchen. The repairman fixed the fridge for short time but once again after 2 weeks the temperature went up again and the same company was sent to fix it! He refilled the Freon and said there is a leak somewhere but Read More

We were so excited to be able to purchase this high end item! Only, no one tested it before it shipped to discover it didn't function. And then when it was discovered that it didn't function (purchased that warranty for extra $$$) WE HAD TO DISPOSE OF IT ($$$). And because we moved in those few weeks back into our renovated facility, they didn't replace it- just gave us a "credit" to the website.

This refrigerator stopped working at exactly 23 months. The cooling mechanism is toast and is leaking all over the floor. I'm very frustrated. One day it worked and the next day it was 100% dead. Most of the cheaper brands are not worth the effort or money. You will easily spend the same amount in repairs--IF you can find someone to repair it and/or the parts. I could buy a piece of junk refrigerator that would perform better. I'm not a happy camper. I'm not even sure the warranty is any good because of the ten-million clauses and part numbers that do not match anything related to the product you will (or should not) purchase.

i bought this refrigerator on 02/18/2022 and after a year having problems with it. it gets a lot of water on the bottom and i contacted webstaurant customer service and she told me the warranty passed and you need to contact other service company to service it and you bought something on lower price. i paid for it and i could get other brands like everest with 5 years warranty.

Five Stars for ease of the ordering process, competitive pricing, on-time professional delivery, and of coarse, this high quality beautiful refrigerator. Its got a simple design that's surprisingly rugged. It comes packaged in multiple layers of plastic wrap, styrofoam, industrial cardboard, and a wooded crate at the bottom for added protection of the castors. I believe that it would have to fall off the truck to get damaged because of how much protective packaging they encased it in. There is a lot of trash to throw away after unpacking it. Here's what you need to know... 1. Delivered via LTL semi-truck. You need to specify if you need the tailgate for delivery. 2. It comes on a wood pallet, so you'll need to tip it slightly to remove the pallet from underneath. 3. Unscrew the wooden crate from the bottom of the fridge to remove the crate. 4. Casters come attached and ready to roll. 5. Read More

Been a customer for over 10 years, 3 different restaurants, and I will never purchase anything from here again. Accidentally ordered this refrigerator instead of a freezer and now they wont take it back. I literally had it 2 hours when we discovered it was not a freezer. Very poor way to treat a long time customer especially when I would be purchasing a freezer in exchange for the fridge. They told me I should sell it on ebay or craigslist. Are you kidding me! If there was a ZERO that is what you would get.

This Avantco Refrigerator is a little noisy. It doesn't hold temperature very well. When I open the door for just a brief few seconds, it looses temp of 5-10 degrees and takes a long period of time to recover.

I absolutely love this reach in Refrigerator. this refrigerator is very roomy, has easily programmable functions and is very professional looking. You can't go wrong with this unit.

BIG refrigerator. Holds almost 900lb of chicken. We jam both of our refrigerators to the max and the temperature stays constant. Easy to move on casters to clean and stays cool during service hours.

We purchased 3 of these units. They are very spacious and you can store quite a bit in these units. They also do not consume a lot of electricity. We have had no issues with the temperature controls or the units maintaining proper temperature. There was a small dent in one of the doors. Most of the doors need to be slightly opened for the locks to engage. Also, these units will not fit through a standard size door. You will need to remove the wheels. The shelves are adjustable but it wasn’t an easy task. Overall, we are very satisfied!

Good quality, as described on the image, helpful customer service and fast shipping. Will buy again merchandise from here. Thank you much for your service.

This is the best commercial refrigerator we have every had. The temp is a contant temp and we absolutely love having it in our new commercial kitchen

We purchased this for our small coffee shop to store milk and sandwich making supplies. So far, it has been a great fridge, keeping temperatures well and easily cleaned when we have spills. We purchased an additional shelf to give us some extra space. The on/off switch was damaged during delivery when we improperly gauged the width of our entry door, but it was a simply matter of ordering a new switch and replacing the old one. We didn't have any trouble finding the extra shelving or the replacement part on Websteraunt's site.

it i a very roomy fridge. For the price, I feel it is a great purchase. It is stainless steal so it's definitely a restaurant color. I hope it lasts since it was a very inexpensive option.

This unit is very well made and holds a very constant temperature and it is quick to return back to the set temperature. It has plenty of room inside and is the perfect size for small spaces.

Great reach-in refrigerator! Easy to clean (made of stainless steel and with casters), it is very big and the doors are self closing! Inside there are two lights and the best part for me is that I can lock the doors. I had to put the refrigerator next to the dining area of my restaurant, and to do so, I needed locks!

Shipping was fast and it looks great! does the job

Ordered this fridge for my small restaurant. Very spacious, stays cold, runs pretty quiet. I am very happy with this fridge.

This has been a great larger fridge! We open and close this so much every day that we wore a seal out, but we were able to order a new seal with Webstaurant and it was an easy fix. It has tons of space and cools down quickly.

I have had this unit for a few weeks now. More spacious that you would think. A great addition to our small commercial kitchen. Love it

Fridge is great. Tracking did not work. Requested notice of delivery. This did not happen. It was delivered to my TN location in the middle of lunch. Tracking still showed it was in KY. Had to un box it and deal with installation at lunchtime. Not ideal, with no notice at all too.

This fridge is a great addition to our shop! It has been a game changer for us! We love the amount of room that it offers!

Took a chance on this Avantco fridge and so incredibly happy we did! Very sleek and modern, large capacity, and exceeded expectations in terms of performance.

Great working units for over a year. I bought two of them for my restaurant and they are working great. Both units keep my inventory fresh and chilled, the temperatures are very stable.

This refrigerator receives a ton of compliments from guests who rent the event space it's in. Its large-capacity is perfect for caterers or items that guests bring from home, and there's ample space for many items between beverages and food. The 54" wide capacity and double-doors make it really easy for larger platters and party trays guests or caterers would use for bigger parties. The casters make it really easy to move and allow for easy cleaning behind the appliance, too. It's nice that it also comes with a key if needed. Overall, very happy with the value and price, too.

I absolutely love this refrigerator.... although it is not good to keep items in that you do not want to get damp such as cakes etc. There is a ton of room inside to keep cold items it is not to loud ... overall I love this refrigerator

If you don't have space for a walk in then this unit is your best bet. Its large and shiny and looks pleasing and despite the small footprint it holds an incredibly large amount of stock. The shelf brackets on both sides of my fridge were installed upside down but otherwise zero cons

The Avantco Reach in refrigerator is a very heavy duty quality with a nice sleek stainless look to it. I just received it but I’m sure it’ll be a great addition to my small bakery

Solid two door fridge is sturdy and easy to move with the wheels it comes with. It has deep shelves and can store a lot of things.

Sounds like a small refrigerator, but let the size fool you. It's perfect for a small kitchen and can hold a lot of food. The shelves are adjustable to fit your needs and the doors open wide and stay open making it easy to remove stuff or to refill with new groceries.

This item arrived quick. For the price is not that bad, but as soon as I received it it wasn't cooling. It always stayed in 40 F degrees so I called the warranty company and they "fixed it". Still every time you open this door, it looses 2-3 F degrees just by opening. Again, for the price I think its reasonable.

We purchased 2 of these units and started having issues 6 months later with it not keeping temp. We called the warranty company and it’s a phone tag game they play. We filed the claim after getting someone to finally communicate with us after 2 days then we were giving the excuse that someone would contact us back and it’s been 2 weeks. We’re running a daily business and once we made the call and file a claim on the product that they sold us a 3 year warranty why don’t they have the serial number? They took our money why didn’t the information that was sold to us get transferred to them? Another misleading opportunity for them to get you off the phone to prolong the situation. We still have no phone call back and our frig still isn’t keeping temp because the warranty company has not honored their agreement. Purchase additional warranty at your own risk.

After 2 1/2 years this Avantco Refrigerator stopped working. Would never buy again.

Barely lasted two and years and it's broken. Probably stay away from this brand/product. Its cheap but replacing every two years isn't sustainable!

I've owned this for less than a month new business started set temperature to 33° climbs to 42 and it stays a constant 38° inside the refrigerator even though it's set for 33 degrees

works well for keeping staff lunches cool

No damage from the delivery, packaged well, and all the parts where there, and works !!

The refrigerator works great and is good size for our needs! Was delivered with a damaged door though.