4.5

Rated 4.5 out of 5 stars

81 Customer Reviews

Customers Say

This food warmer is generally praised for its ability to keep various foods like soups, sauces, and cheese warm consistently. Some users report difficulties with heating caramel and fitting the lid properly. It is appreciated for its compact size and ease of cleaning, making it suitable for both home and commercial use.

  • warmer
  • great
  • soup
  • lid
  • easy
  • food
  • clean
  • temperature
  • little
  • warm

This AI-generated summary was created from real customer reviews

Customer Photos & Videos


Showing 81 of 81 reviews
Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Reid C. from Nonla Viet LLC

Posted on 01/16/2021

Verified Purchase

Color:
Black

Great warmer for our boba. The lowest setting keeps them just pleasantly hot and doesn’t go dry over a 10 hour period. Someone else mentioned their issue with the lid not being obvious on how to attach it and it isn’t obvious. But, look at the photos to see how to keep the lid on.

2 out of 2 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Treva P. from Treva's Pastries And Fine Foods

Posted on 01/07/2016

Verified Purchase

Color:
Stainless Steel

Had to get one of these after the health inspector said I couldn't use a crockpot any more. It holds the same volume as what I was using previously, has a greater variety of temps and holds it at the correct temperature without burning the soup.

2 out of 2 found this review helpful

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Buffi H.

Posted on 07/28/2017

Verified Purchase

Color:
Black

Great product with the exception of the hinged lid. It does not come with any instructions on how to fit the hinged lid in place and we struggled for over an hour trying to get it to work. Finally gave up and just use the lid as an separate item. Great product otherwise.

1 out of 1 found this review helpful

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Laura E.

Posted on 02/22/2025

Verified Purchase

Color:
Stainless Steel

works well but really to deep for what I needed.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Dawnielle L.

Posted on 11/15/2024

Verified Purchase

Color:
Black

We have had this product for over 2 years now and it has been used 6 days a week for that entire time and we have never had any issues. We use it as a hot fudge warmer and it has been excellent.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Sawsan S.

Posted on 07/09/2024

Verified Purchase

Color:
Stainless Steel

five stars amazing Cooks our oatmeal and keeps it warm

Thank you for your review, Mohamed! Please note that this warmer is intended only for keeping products warm and is not meant to cook foods. Reach out to our Customer Solutions team with any questions!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Sandra P.

Posted on 06/23/2024

Verified Purchase

Color:
Stainless Steel

Love this product! Great for soups, chili, nachos, oatmeal, even hotdogs. Would love to know if there is a dispensing pump that can be incorporated.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Toast, I.

Posted on 10/15/2023

Verified Purchase

Color:
Stainless Steel

This warmer has been perfect for holding our Hollandaise for service, since it is able to hold at lower temperatures and doesn't turn it into scrambled eggs over time by over cooking it. Fantastic price, considering that for us, it replaces a now discontinued Hatco sixth pan warmer and a 3rd party PID temperature controller to maintain the temp we want. Easy to keep clean, and still looks great.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Bobbie W. from Patriot Cakes & Creamery

Posted on 04/19/2023

Verified Purchase

Color:
Black

We purchased 2 of these in October. By January, both had quit working properly. No matter what setting you put them on, they stay way too hot, even on lowest setting. They burn what you put in them. After reading the other reviews posted here, it’s clear these have a thermostat problem, and the company should do something to correct the issue instead of continuing to sell them to consumers, most of which are small businesses like us that can’t just throw money away like this on garbage equipment. Webstaurant should do better at not continuing to sell known defective products, as well.

Thank you for your review, Bobbie! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Herman H. from Instock Supply

Posted on 03/31/2023

Verified Purchase

Color:
Stainless Steel

Great product for the restaurant and the size makes it a good bargain. Shipping charges were a bit much but when we order more items it gets cheaper. The warmer heats up quick and keeps things warm

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Stacy W. from Boba Works LLC

Posted on 02/17/2023

Verified Purchase

Color:
Black

Needed a replacement. This is good.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Corinne N.

Posted on 08/22/2022

Verified Purchase

Color:
Black

Keeps the boba warm and chewy so they don't get hard.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Crystal K. from The Spudd Hutt

Posted on 04/15/2022

Verified Purchase

Color:
Black

We used this to warm melted cheese and it did great, had to figure out settings for warming but once you play around with it you can find the right temp. Always check the water level is important to operation.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Tram B. from TEZM Llc

Posted on 04/14/2021

Verified Purchase

Color:
Black

Best investment so far. we bought this one for like 2 years already and still work great until now. we use it daily . Very useful, keep food hot all the time

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Chris F. from INDYO

Posted on 01/31/2021

Verified Purchase

Color:
Black

The Avantco W300BK 6 Qt. Round Black Countertop Food / Soup Kettle Warmer - 110V, 300W is a great option to warm up our chili for our chili dogs. This keeps the products and a perfect temp.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Rusty K. from Mason's Famous Lobster Rolls

Posted on 01/21/2021

Verified Purchase

Color:
Black

Had these for half a year now. Holding up pretty well. Esthetically look nice and neat. Knob and legs are not falling off like at some other brands. Would recommend.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Daymara B. from Rockin' Baker

Posted on 12/01/2020

Verified Purchase

Color:
Stainless Steel

These soup kettles meet our needs. It keeps the food at the right temperature, easy to clean & to store. Glad we got them for our shop.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Sherman C. from Casey's Confections

Posted on 07/09/2020

Verified Purchase

Color:
Black

Love this Item. Works Great. I use it for everything from Soup to Caramel Sauce to Nacho Cheese Sauce. Keeps everything hot. Totally Woth the Money. In fact I have 2 of these and plan o getting more.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Shai M. from The Poke Shack

Posted on 05/07/2020

Verified Purchase

Color:
Black

Smaller size and slim soup kettle is great for holding small batches of soup for a lunch or dinner period for a quick service take out restaurant.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

John M. from Roll On In

Posted on 04/26/2020

Verified Purchase

Color:
Stainless Steel

We use these for all sorts of things, holding soups, holding hollandaise, holding gravy. They are versatile and look really nice. They have held up really well. Another great buy from avantco/webstaurant!

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Black M. from BLACK MOUNTAIN HOME FOR CHILDREN

Posted on 04/07/2020

Verified Purchase

Color:
Black

I would give this a five star, however, I have had problem with it taking a long time to heat. These aren’t super quick at getting going. The only other issue is that it is a little difficult to get the lid on and off when taking apart or putting back together before or after cleaning.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Marla P. from Bars & Recreation

Posted on 03/26/2020

Verified Purchase

Color:
Black

We use this to keep nacho cheese warm for the snacks we sell. It is very large but it does it's job. The top fits a little weird but if you know how to properly put it on, it's fine.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jill T.

Posted on 02/16/2020

Verified Purchase

Color:
Stainless Steel

As always, shipping was fast and the product arrived in good condition. We're using this warmer in our snack bar. It provides a great, professional look and keeps the nacho cheese at the perfect temperature to meet food safety standards. It's easy to use and clean.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Samantha K. from Iron Grind Coffee House

Posted on 02/13/2020

Verified Purchase

Color:
Black

These work great for keeping soups hot throughout the day. They are also easy to clean which makes them even more convenient and nice to use.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jasper I. from Scrambled Diner

Posted on 10/22/2019

Verified Purchase

Color:
Stainless Steel

What's not to love?! We use these for everything from pasta sauce, cheese sauce, to soups and stews. They hold temp really well and make handling a rush a dream with the built in hinged lit and spacing for the ladle.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Deborah H. from The Captain's Catch

Posted on 08/07/2019

Verified Purchase

Color:
Black

This is a smaller version of the warmer that stores chowders for our deli line. Works well and cleans up easily. Great price for the product. Would highly recommend.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Paul H. from Gumbo Boys

Posted on 08/06/2019

Verified Purchase

Color:
Black

Overall a tough and resilient product. We have used these every weekend for over a year and they all continue to work. Only complaint is the feet on them will fall off making the pots sit uneven. Make sure to tighten the feet very tightly to make sure they stay on.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Kent P. from Profitt's Roasted Corn & Taters

Posted on 06/11/2019

Verified Purchase

Color:
Stainless Steel

I have to say alot about this product, I own 5 of them and they have paid me back tons of times over, I use them, for my hot dogs, chili, Nacho Cheese, melted chocolate, I've used them for two years now and they are still going, the only problem I've ever had is the thermostat sensor may come loose from the inside bottom, but it's easy to fix

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Walter W. from Over Yonder

Posted on 05/29/2019

Verified Purchase

Color:
Black

This is perfect to put soup in or even caramel. We have used it many time and have never had a problem with it. Amazing

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Kelly B.

Posted on 05/28/2019

Color:
Black

Great product and great savings. Not only for catering but camping as well. Easy to use, reliable and safe around youngsters. High quality in the manufacturing department.

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Suzana S. from Sweet Ludres LLC

Posted on 03/17/2019

Verified Purchase

Color:
Stainless Steel

They still work but very cheap. If it is for single use or home use great but these will not hold up for commercial use. The feet have fallen off and they are a bit jank. But the electrical portion of them still work.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Miguel

Posted on 02/20/2019

Verified Purchase

Color:
Black

Very nice quality! Came in it’s original box well packed!! No damages or anything so you can tell it was handled with care! The warmer itself is very nice! For the price we paid it was a great deal.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Debra L. from Buddy's Sports Grill

Posted on 01/30/2019

Verified Purchase

Color:
Black

great soup kettle fits well in our kitchen, keeps soup at a great temp. Also really easy to clean. Would recommend 100%, to anyone who needs a soup warmer.

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Emmanuel J. from Canela

Posted on 01/09/2019

Verified Purchase

Color:
Stainless Steel

Takes too long to heat up. The Lid is hard to put on and take off. The power cable is very short. Other than that, its basic but functional.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Charlie I. from A&K Neidert LLC

Posted on 01/06/2019

Verified Purchase

Color:
Black

This soup kettle warmer works great in our commercial kitchen. Good quality, keeps product at a consistent temperature, and is very affordable. Will purchase again.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Ali R.

Posted on 12/11/2018

Verified Purchase

Color:
Stainless Steel

We originally bought a 11qt Avantco soup kettle but we found it to be far too bulky and the capacity was more than we needed for our small cafe. This has been a nice upgrade as it has a much smaller footprint and meets our needs.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Herman H. from In-Stock Supply Inc

Posted on 11/09/2018

Verified Purchase

Color:
Stainless Steel

You can’t go wrong with Avantco, it’s a top prouduct and company stands behind their product we ordered the Avantco RC23161 46 Cup (23 Cup Raw) Electric Rice Cooker / Warmer - 120V, 1650W

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Fran G. from Steamer Lane Supply

Posted on 08/05/2018

Verified Purchase

Color:
Stainless Steel

I have been using this for two years, and have had no problems. It takes up very little space yet holds a good amount of food. I use it for hot holding of slow roasted pork and it does a great job. One problem is the lid latch broke, so I just use a pot lid.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jim W.

Posted on 06/17/2018

Verified Purchase

Color:
Stainless Steel

Not only do these warmers look good, but they work well and have a small footprint so you can put them wherever you need them even if space is limited.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Joseph from Durso

Posted on 05/18/2018

Verified Purchase

Color:
Black

This product was a hit at our last catering event in a very high end neighborhood. I have never had so many compliments before on our plating. Thank you!