3.9

Rated 3.9 out of 5 stars

45 Customer Reviews

26 reviews rated this 5 out of 5 stars.

5 reviews rated this 4 out of 5 stars.

3 reviews rated this 3 out of 5 stars.

5 reviews rated this 2 out of 5 stars.

6 reviews rated this 1 out of 5 stars.

Customers Say

Customers appreciate this product for its slim design, ease of installation, and effective heating that keeps food warm. Opinions on durability and longevity vary, with some users experiencing issues within a year. The product is generally seen as a good value, though concerns about its suitability for heavy-duty use have been noted.

  • hot
  • great
  • food
  • heat
  • bought
  • keeps
  • warmer
  • works
  • easy
  • unit

This AI-generated summary was created from real customer reviews

Customer Photos & Videos


Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Nathan C. from Burger Rebellion

Posted on 09/28/2020

Verified Purchase

This product sparked and shorted after being used for only 3 weeks. Webstaurant then offered to do nothing as the warranty is only applicable "inside the continental United States", so buyer beware if you live elsewhere and this things goes to toast.

1 out of 1 found this review helpful

We appreciate your review, Nathan. We wish this Avantco 60 inch High Wattage Strip Warmer with Adjustable Infinite Controls - 120V, 1550W would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Kali G. from Sedona Beer Company

Posted on 04/12/2020

Verified Purchase

Bought two, one broke after 14 months. We replaced it with a newer model, so hopefully this one lasts a bit longer! WIll update if there are changes

1 out of 1 found this review helpful

Thank you for your feedback! We hope this newer model works well for you. If you have any questions, please contact our Customer Solutions team.

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Hilary J. from The Field Irish Pub

Posted on 11/21/2019

Verified Purchase

Good warmer - terrible switch! We have installed 2 replacements in one year and now 3rd one is broken in less than a week! I am buying a different brand

1 out of 1 found this review helpful

Thank you for your review, Hilary! We are sorry these Avantco 48 inch high wattage strip warmers have not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Carrie C. from PUMPERNICKELS

Posted on 09/12/2019

Verified Purchase

Slim yet powerful would be used to describe this product. Easy to install and the heat produced is perfect for keeping all kinds of food hot.

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Sawsan S.

Posted on 07/09/2024

Verified Purchase

yes i would like to but this again amazing item

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Peter F.

Posted on 06/15/2024

Verified Purchase

Product is not very good. Cable keeps burning out and shorting...have replaced lug nuts to porcelain, so they don't get as hot and burn the wiring. This obviously is a light duty heat lamp and I think the insulation was done poorly.

Thank you for your review, Peter! Our Customer Solutions team has been in contact with you on this strip warmer! Please reach out with any questions.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Barbara K.

Posted on 05/16/2024

Verified Purchase

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Marisa C.

Posted on 04/23/2024

Verified Purchase

We got the 24” it works great, keeps food hot. heats up quickly

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Donald W.

Posted on 12/20/2023

Verified Purchase

works well.highly recommended!

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Cynthia B.

Posted on 05/25/2023

Verified Purchase

Works great until it dies. Have had two die within a year and the warranty does not cover a year. Purchase with caution.

We appreciate your review, Cynthia. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Nelson J.

Posted on 03/29/2023

Verified Purchase

Bought two of these for a lightly used station. More than 1" clearance above unit. Used for a little over a year, not daily by any means. The electrical connectors inside the unit melted. This product is a waste of money to purchase and a bigger waste to have to have them ripped out and a better quality unit installed in its place. Avoid!

Thank you for your review, Nelson! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Justin A. from Brewery Restaurant

Posted on 01/16/2023

Verified Purchase

I have bought three of these products. First one was a 60" and the last two were 72". Both worked great for about 6-7 months then stopped working. Received replacements with both the same result. 1 year product warranty starts from your ORIGINAL purchase. A lot of hoops to jump through for the price. Just purchase a better unit and save yourself the headache.

We appreciate your review, Justin. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jenavies from Jenavies Cafe

Posted on 12/04/2022

Verified Purchase

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Gidon C. from Manna Korea

Posted on 09/22/2022

Verified Purchase

shipped quickly and its cheap but of good quality.

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Stuart C. from Rosedale Golf & Country Club

Posted on 09/15/2022

Verified Purchase

Bought three of these and the control knob has gone out of two of them. Already purchased one replacement and now that has gone out. Be careful about how you mount these because they will not honor the warranty if you do not have the proper clearance above and below the warmer.

We appreciate your review, Stuart. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Chris E. from The Grumpy Monk

Posted on 08/15/2022

Verified Purchase

We have bought several of these and they stop working in less than a year

Thank you for your review, Chris! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Doc R. from DOCS SMOKEHOUSE

Posted on 07/16/2022

Verified Purchase

2nd one in 2 years, switch is defiantly the weak link in this unit. Ill see if I can buy the switch separately before I buy a 3rd

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Constantin B.

Posted on 04/20/2022

Easy to install. Comes with everything you need to attach it to you equipment. Gets nice and hot and keeps everything hot and ready for service

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Taylor M. from Taylor Morrison

Posted on 03/25/2022

Verified Purchase

this strip warmer is used in our server pick up area to keep dishes warm while they wait to be taken to tables. works great, highly recommend.

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Todd M. from Stackhouse

Posted on 02/27/2022

Verified Purchase

Unit lasted almost exactly 6 months - we're a 7-day a week restaurant and this was probably meant for a lighter duty application. Worked well while it lasted.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Ahmad from Muscle Maker Grill

Posted on 01/14/2022

Verified Purchase

Definitely great to use to keep the hot foods hot. Only problem is you will need to run another outlet which could get costly for this unit.

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Melissa C. from Twelve 31 Events

Posted on 09/16/2021

Verified Purchase

I was happy with this product and it did a great job. However it just stopped working today. I have had it for a year and a half, but I think that is still not long enough to suddenly stop working. My restaurant is open five days a week and only does breakfast and lunch so I do not think it was being over used. The other issue I have is that my only options now are to replace the item or have a service tech come out to look at it and possibly repair which will likely cost even more money.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Hope K. from Earthly Cafe

Posted on 05/22/2021

Verified Purchase

Four stars because we haven’t used it much yet and don’t know it’s durability. Only downfall so far is that it is not meant to be mounted under a 48” shelf like we planned.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

James M. from Seasons Bistro

Posted on 03/07/2021

Verified Purchase

This heat lamp does the job! No more cold food leaving the kitchen. This is a must have piece of kitchen equipment. I highly recommend this product to any and every kitchen.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Marc H. from M&K Howard LLC

Posted on 11/14/2020

Verified Purchase

Great heat lamp for the price. It doesn't get so hot that it will make food hard while holding it but stays hot enough to keep it hot.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Amanda O. from Ale House Bar & Grill LLC

Posted on 10/14/2020

Verified Purchase

This baby gets hot, one thing I don't like is not having an adjustable heat setting you get one mode and that is hot, it definitely keeps food warm until the server gets to it

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Priti N. from Blaze N Grill

Posted on 09/01/2020

Verified Purchase

This product was horrible. Gets extremely hot. Very dangerous. I would not recommend this product at all. We had an incident where it nearly caused a fire.

Thank you for your feedback! We are sorry your Avantco 24 inch High Wattage Strip Warmer with On/Off Toggle Controls and Cord - 120V, 500W was defective. Action has been taken to remedy this. Please reach out to our Customer Solutions team if you have any questions!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Brian M. from Hurowings South Side LLC

Posted on 04/02/2020

Verified Purchase

This one has been working great ever since we had it installed. Keeps our chicken fresh and hot for the customers who haven't come to pickup their orders yet.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Domnick F. from Meyers Landing Bar & Grill

Posted on 02/08/2020

Verified Purchase

So far so good our old heat lamp Stopped working and this one is putting off plenty of heat and is working as to be expected.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Tommy Z. from Yamato

Posted on 01/22/2020

Verified Purchase

Product works great, no problems with it at all. I bought in different lengths as well and all cam packged well . Not super HOT But does its job. Besides you cant let food sit under there forever! Run the dish to your table. Will order again!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Nordic B. from Nordic Brew Works

Posted on 01/22/2020

Verified Purchase

We use the larger one and didn't end up using this one. The only issue I have with these is that the "on" light isn't bright enough and it's been left on over night once or twice.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Matt B. from Venue At Pleasant Retreat

Posted on 01/08/2020

Verified Purchase

I liked this easy to use plug in warmer keeps hot food hot for up to 4-6 minutes without drying out or getting soggy, we use the top shelf to heat dinner plates as well great dual use heater.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Edwin S. from Shirley Maes Cafe

Posted on 01/08/2020

Verified Purchase

We love having this warmer on our serving line. We bought it in April 2019 and the control burned out 5 months later. We contacted customer service and they promptly shipped us a replacement. If not for need for replacement, I would have given 5 stars. Note that lamp does NOT produce much if any visible light. This makes it easy to forget that is on.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Ak83llc from Ak83llc

Posted on 01/03/2020

Verified Purchase

We ordered for our upcoming restaurant. Seems to be nice, arrived on time as well. We would look forward to use it for our restaurant.

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Josh N. from Beast And Bottle

Posted on 11/12/2019

Verified Purchase

Not quite what we had hoped. Does a decent job of keeping food warm. Definitely not a work horse and we have had to replace it once but the price is right and it does a somewhat adequate job.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Marcus V. from Nederlander LLC

Posted on 07/12/2019

Verified Purchase

This is a powerful heat strip! However, what really impressed us was Webstaurant's service. When we had the switch break on it, we contacted them and they were willing to replace it no questions asked! It is that sort of service that makes it easy for us to choose to shop with Webstaurant Store.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Jack H. from Jacks Steakhouse

Posted on 05/18/2019

Verified Purchase

Lasted about 2 months then burned out complete waste of money, seems like everything you buy these days are complete junk and that is just sad

Thank you for your review, Jack! We are sorry this Avantco 60 inch High Wattage Strip Warmer with Infinite Controls - 120V, 1550W has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Pedro G. from Rest. Sala 3

Posted on 05/17/2019

Verified Purchase

Avantco 24" Standard Wattage Strip Warmer with Toggle Controls and Cord - 120V, 500W is a super hot, perfect to keep the kitchen hot that goes out in what the waiter picks up. Easy to install, quickly rise in temperature.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Michael C. from Cuozzo Corp.

Posted on 04/06/2019

Verified Purchase

This is a greats product. It keeps all of our food hot while waiting to be served. It works perfectly in our kitchen and with our set up.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Danae S. from Charmed.

Posted on 02/18/2019

Verified Purchase

I just bought this for my restaurant and though it is small, it works great for what I need it for! It keeps food nice and hot until they are taken out to the tables.