4.0

Rated 4 out of 5 stars

66 Customer Reviews

Customers Say

Customers generally find this drink mixer suitable for small-scale or occasional use, praising its ease of operation and cleaning. Opinions on its performance with different ice cream textures vary, with better results often noted for softer consistencies. It's considered a good value for the price, especially for less frequent use.

  • great
  • mixer
  • works
  • milkshakes
  • easy
  • cream
  • ice
  • shakes
  • machine
  • cup

This AI-generated summary was created from real customer reviews

Customer Photos & Videos

Showing 66 of 66 reviews
Rated 1 out of 5 stars
Review by

Jenny D. from Sizzlin Sisters Grill, LLC

Posted on 04/05/2021

Verified Purchase

I wanted to love this for milkshakes. Sadly, it did not work out for me at all. I use hard serve ice cream and this mixer would not blend or mix. I had to stay with it moving the cup around and up and down-- then stop it, move around the ice cream with a spoon then try again. In addition to not mixing the ice cream at all- the bottom is slanted and the spindle drips all over the place. I should have returned it but was too busy. I have one for sale cheap should anyone want to try! I honestly don't understand how it has so many 5 star reviews. I cannot see how this would work for anyone.

4 out of 4 found this review helpful

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Review by

Sarah V. from Well Grounded Coffee

Posted on 09/04/2018

Verified Purchase

This little drink mixer is great. It doesn't work super fast, but if you have a small coffee shop with only 5-10 shakes a day, it's perfect. If you're an ice cream shop, go with something a little more powerful.

3 out of 4 found this review helpful

Rated 5 out of 5 stars
Review by

Louaai T. from Kal'z Gyros

Posted on 07/19/2018

Verified Purchase

This product works great for my business. Can actually handle large orders andnisnnot very noisy. Great add for my business. Im glad to have found it.

3 out of 4 found this review helpful

Rated 1 out of 5 stars
Review by

Bobbie W. from Patriot Cakes & Creamery

Posted on 04/19/2023

Verified Purchase

Don’t waste the money on this if you are hoping to use it in a business setting. It’s probably fine for home, occasional use; but is most definitely not meant for commercial daily use. It just doesn’t have the power needed.

2 out of 2 found this review helpful

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Review by

Mark H. from Mike Hanna

Posted on 09/22/2018

Verified Purchase

Not bad for the price, mixes great shakes so far, easy to operate, wish it came with more cups for mixing though, one is just not enough

2 out of 2 found this review helpful

Rated 5 out of 5 stars
Review by

Emily P. from Martindale River Cafe And Mercantile

Posted on 07/05/2018

Verified Purchase

Working great for me so far!! Very easy to use and user-friendly. You can leave the cup sit on the mixer while you are doing other things which is nice. We've only had compliments on our milkshakes!

2 out of 2 found this review helpful

Rated 5 out of 5 stars
Review by

Julia P. from Homegrown Pizza LLC

Posted on 04/14/2018

Verified Purchase

Easy to use and easy to clean. Good for us, as we're not super busy making milkshakes. A busy place would need something more substantial, but it is perfect for what we need.

2 out of 2 found this review helpful

Rated 5 out of 5 stars
Review by

Tracie M. from Mimi's Cookies N' Creamery

Posted on 04/17/2018

Verified Purchase

Just what we needed. Strong little blinder. Hoping to buy two more soon. Would recommend to anyone. Would be perfect for the house as well!

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Review by

Hossam M. from SAINT GEORGE OF ROCKAWAY INC

Posted on 03/07/2018

Verified Purchase

It is Very good Mixer it works great. It has different speed is for all kind of milkshakes, I absolutely recommend it is really good.

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Review by

Kady C. from N/A

Posted on 02/24/2018

Verified Purchase

WORKS AMAZINGLY!! This drink mixer is easy to use and easy to clean too. There was no need to set up anything. Just out of the box and use! Makes really good milkshake in seconds!

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Review by

Abigail L.

Posted on 01/28/2018

We love our milkshake mixer!! It’s one of our favorite things to use during the summer. We get to experiment with different flavors and it makes the best shakes!

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Review by

Peter Z. from 33 All American Diner

Posted on 12/19/2017

Verified Purchase

-Fantastic Product - Great space saver item if you don't have a lot of space - Sleek design and is stainless steel - Easy to maintain and simple wash

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Review by

Person O.

Posted on 11/30/2017

This is great! I love milkshakes. This is the best and quickest way to get those milkshakes you always love. It is a sure way to get that restaurant quality milkshake you get from your favorite shop you go to.

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Review by

Mike R. from REGARDLESS

Posted on 11/29/2017

Wow I really like this milkshake machine what a great deal it was only a low price on the Black Friday special I got it very fast with free shipping it works perfectly to make all sorts of milkshakes and malts

1 out of 1 found this review helpful

Rated 3 out of 5 stars
Review by

Troy E.

Posted on 06/21/2025

Verified Purchase

We purchased this as a second shake blender. It works OK. If you don’t use the designated stainless steel cups, any plastic cup gets caught on the trigger. Very sleek and easy to clean.

Thank you for your review, Troy! We would like to gather more information about your experience with this drink mixer. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Review by

Davin W.

Posted on 11/26/2024

Verified Purchase

I use this for Tiki Drinks and it is bulletproof for this application. The best painkillers around in 5-10 seconds.

Rated 4 out of 5 stars
Review by

Brandy I.

Posted on 08/29/2023

Verified Purchase

A solid milkshake machine if you only do a few a day or have the time it takes to mix it properly. I found it alot easier if you have soft ice cream, other than that I’m very satisfied with the machine.

Rated 5 out of 5 stars
Review by

Monty K. from Daddy's Dogs & More

Posted on 02/18/2023

Verified Purchase

I was skeptical, due to the low price, but I ordered 2 of these milkshake machines, and they have held up to the demand for milkshakes for my restaurant. I would definitely recommend.

Rated 5 out of 5 stars
Review by

Lauren W. from Sweet - A - Licious

Posted on 07/25/2022

Verified Purchase

We have been using this machine to make milkshakes and it is working pretty well. Blends all the products together, but sometimes you do have to twist it around a bit.

Rated 5 out of 5 stars
Review by

Bashir C. from Simone's Kitchen NYCD1

Posted on 07/23/2022

Verified Purchase

This speed drink mixer is so great! It is quiet and fast. It can handle large volume orders and is efficient . Works great for any store serving drinks!

Rated 5 out of 5 stars
Review by

Tom H. from Parson's Son BBQ

Posted on 06/26/2021

Verified Purchase

This drink mixer is fast and not as loud as you would expect. We use it for our milkshakes and to whip up heavy cream.

Rated 5 out of 5 stars
Review by

Rita K.

Posted on 06/17/2021

Verified Purchase

I like mine a lot. I made a chocolate shake with chocolate cake in it and it turned out as good as any restaurant's shakes. I made a video but I think my sound card went out so it was probably silent video. My boyfriend has made many shakes with it. He's crazy about it. We went halves on it and bought 3 extra malt cups.

Rated 2 out of 5 stars
Review by

Brian M. from Lookout Mountain Creamery And Desserts

Posted on 01/28/2021

Verified Purchase

You get what you pay for. Doesn't mix well and doesn't do it quickly either. Went back to hand held mixers for shakes. Cup was nice tho.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Review by

Daniel R.

Posted on 11/02/2020

Verified Purchase

I don't understand all the reviews saying this drink mixer takes too long to whip up a shake or a malt, Out of the box it makes great shakes even using ice cream straight from the freezer. Thick shakes are easy to mix as well and fast, as long as you are not overfilling (or under filling). I bought this as a birthday present for someone who loves his milk shakes and misses the nostalgia of drinking an icy cold shake from the metal malt cup. It didn't disappoint and we can certainly see this being used in a small cafe or shop whipping up great shakes in no time. It is solid and sturdy and recommend this for small cafes and shops as well as home use. You won't regret this purchase!

Rated 2 out of 5 stars
Review by

Charlotte G. from Bard & Baker Board Game Cafe

Posted on 08/27/2020

Verified Purchase

Had high hopes for this drink mixer. Had ordered it to do milkshakes in store but it is absolutely terrible and not worth the money. It arrived in good condition from Webstaurant with no issues or damage from shipping and worked fine electrically. It has a nice slim profile that it fits perfectly on the countertop and doesn't take up much space. However, the spindle can barely cut through the ice cream even when you add milk or simple syrup to it. It chops up the ice cream into chunks instead of blending it smooth. You are left with a shake that is chunky and not smooth and doesn't get the job done. Haven't found a use for it and it now just sits on the shelf being unused. A big disappointment and not worth the money. Spring for a more expensive, higher quality one.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 1 out of 5 stars
Review by

Robert O.

Posted on 07/07/2020

Verified Purchase

this is total garbage....it takes forever to get a milkshake done.......they told me to let the ice cream first......it ran for ten min....it was softened

Thank you for your feedback! We are sorry your Galaxy SDM400 Single Spindle 2 Speed Drink Mixer - 120V, 400W was not working well. Action has been taken to remedy this. Please reach out to our Customer Solutions team if you have any questions!

Rated 1 out of 5 stars
Review by

Allen A. from Spring Street Treats

Posted on 06/20/2020

Verified Purchase

I purchased this for a small business and it simply is not up to the task. The small blender head does not mix quickly and the requirement to use the malt cup requires it to be cleaned after each shake / malt - which takes too much time. You can not use the mixer with a foam cup as it cuts through the cup. Tried to return but was told I could not do so because it was used and works as intended.

We appreciate your review, Allen. We wish this Galaxy SDM400 Single Spindle 2 Speed Drink Mixer - 120V, 400W would have worked out for you. Our Customer Solutions team will remain in contact if you have any further questions.

Rated 5 out of 5 stars
Review by

Juliana G. from Teamont Boba

Posted on 05/06/2020

Verified Purchase

Perfect for blending drinks. Leaves no residual and easy to clean. Nice looking equipment for the counter and compact for what it does. I would recommend.

Rated 4 out of 5 stars
Review by

Matt C.

Posted on 03/13/2020

Verified Purchase

very happy works great, doesn't fit under countertop though .you need to use kinda soft ice cream to get it mixing, but does seem to blend up fruit and bananas well, yum

Rated 4 out of 5 stars
Review by

Eric I. from Orion Coffee And Tea Limited

Posted on 02/03/2020

Verified Purchase

This is a really nice drink mixer. It doesn't work great for us, as we use hardpacked ice cream. When we tried it with soft serve, it mixed everything up quickly.

Rated 5 out of 5 stars
Review by

Melyce K. from MK Cafe & Catering

Posted on 01/17/2020

Verified Purchase

Great product! Perfect for smooth milk shakes on those hot summer days! high powered to keep those shakes coming fast and keeping customers happy! Great! a+++

Rated 5 out of 5 stars
Review by

Boris N.

Posted on 10/09/2019

Verified Purchase

Let me tell you, this is one "OUTSTANDING" product. I have not had so much fun in years… This machine is very well made, looks great on my counter and performs like an Olympic Gold Medal Winner, a Champion for sure, Quite, good looking, well made, and exceeds my every expectation for a product of this type.

Rated 1 out of 5 stars
Review by

Habib S.

Posted on 08/28/2019

Verified Purchase

The Mixer was sent to us in none working order. We just plugged it in last night after getting everything ready to start offering Milk Shakes, and sadly this unit does not turn on! We tried different outlet in hopes it was just a breaker but it was indeed a defective mixer that we were sent. PLEASE HELP!

Thank you for your review, Sahand! We are sorry this Galaxy SDM400 Single Spindle 2 Speed Drink Mixer - 120V, 400W has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 1 out of 5 stars
Review by

Ken B. from The Horseshoe Grill

Posted on 06/26/2019

Verified Purchase

This machine will not work with ice cream. Maybe if you use soft serve it is strong enough to make a milkshake. For us, it was a complete waste of money. And Lord knows there is no benefit returning anything here.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Review by

Margida G. from Beach Cafe And Mini Market LLC

Posted on 05/27/2019

Verified Purchase

very good easy to use and very practical the Best thanks the most. I recommend it to all businesses like everything Webstaurantstore sells. The great

Rated 1 out of 5 stars
Review by

Zach G. from Big Olaf Creamery

Posted on 05/27/2019

Verified Purchase

This product does a very poor job for milkshakes. Takes forever long to mix anything well, and you have to use a spoon to try to help it mix faster.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Review by

Joshua G. from Galaxy Rune

Posted on 04/24/2019

Verified Purchase

The mixer was well package and looks great. I was a little hesitant to by an "off-brand" mixer but the build quality is really high. The suction cups are decent strength but I might swap them out for something to make it more immobile. I'll buy another one if I have enough volume.

Rated 5 out of 5 stars
Review by

Jeannie A. from Main Freeze

Posted on 04/22/2019

Verified Purchase

This milkshake machine IS PERFECT! We have a swirl freeze machine that does all of our mixing. However, when we are busy blending we needed something to make our milkshakes in. This was the correct purchase. Inexpensive, study, takes up no room & works great!

Rated 5 out of 5 stars
Review by

Brandon A. from GFC Investments LLC

Posted on 12/14/2018

Verified Purchase

Works Great! It can’t handle super thick mixes, but for a basic milkshake it works perfect! Two setting for speed. Easy to clean. Suction cup bottom.

0 out of 1 found this review helpful

Rated 3 out of 5 stars
Review by

Larry H. from The Salty Sailor Cafe

Posted on 11/09/2018

Verified Purchase

The machine works much better with soft serve ice cream than it does with scoopable. It takes some getting used to, but works well after some practice.