I purchased three of these after reading several reviews that said they often fail after several months. During warm months, we typically only use this kettle to poach chicken for chicken salad maybe 2 or 3 times a week, but it sees daily use during the cold months for soup. Our first one failed without warning (it was working just fine the day before) after about 3 months of daily use. Although there is a knob to control temperature, it doesn't provide a huge range of temperatures - soups boil whether it's on 1 or 12. There is a noticeable hot spot on one side, so be sure to stir soups regularly to avoid scorching and sticking. Although the lid has a cute little hinged opening, it isn't very large and dispels a lot of steam when opened, so I usually take the lid off completely when serving soups. Not a bad product for the price, but I probably won't purchase this product again.
Thank you for your review, Danielle! We are sorry this Avantco S600 14 Qt. Round Countertop Black Food / Soup Kettle Warmer - 110V, 600W has not worked well for you. A Customer Solutions Representative will contact you soon!
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