Reviews for Avantco S30CP 11 Qt. Copper Soup Kettle Warmer - 120V, 400W

Purchased two of these soup kettle warmers a few months ago, and neither of them are working any longer. There seems to be issues with the thermostats because they always kept the temps too high. Even on the lowest setting my soups would start to burn. Needless to say I would recommend looking at higher end models.

Thought I would give this brand another try since there isn't a whole lot of choices for soup warmers. Like most Avantco products I have purchased in the past, they either break apart after the warranty or start to rust away just like this one. Just only after one use, the "stainless steel" inset started to rust. This is my FINAL purchase with this brand. -"You get what you pay for"-

We purchased this soup warmer about 2 months ago, and it has since stopped working correctly. No matter the setting it is on the warmer contonues to get hotter and hotter and ruining the product in the warmer. We keep water in it as we're supposed to and have it on the lowest setting and the warmer continues to heat and keeps the product at around 200 degrees.

We purchased 2 of these warmers in April of 2021. It's December, and both of the thermostats have stopped working. No matter how we adjust the temperature, the warmers adjust to full heat. Everything in them gets burned. I need to replace them, and would love to repurchase the same ones so we can reuse the inserts, but I don't have the budget to replace these every 6-8 months. We use them daily, but isn't that what "commercial" should mean? Really disappointed.

Cute, but didn't survive a year. The thermostat has a mind of its own and eventually started burning our soups. On Level 2 (of 12), soup is literally boiling.

We really loved this warmer at first - we bought and regularly used two of them - but not long after the hinges for the lids either broke or became detached, and then one of them just stopped working. Now the second one we have heats to whatever temperature it wants to whenever it feels like it. They've been in active use for less than two years and I'm already shopping for replacements. I would say these are great if they don't get a ton of use, but if you need to use warmers regularly these might not be the best choice. Cute though!

I bought 3 of these a year ago, replaced one after 9 months, now replacing a second. Both started superheating to the point of being dangerous.

First time using I added a little water to the bottom as it calls for and somehow it started leaking through the bottom, I never figured out where the leak came from but luckily my money was credited back onto my account. But this isn’t the first time a product of theirs hasn’t worked for me. They’re cheap and poor quality. Do yourself a favor & purchase something better from somewhere else.

The warmers works fine but the lid snapped off within 3 days of usage. We love the color and it keeps the soups at the correct temp

This soup kettle holds the perfect amount of soup for our busy cafe. It keeps the soup warm all day and we love that the lid has the gap for a soup spoon!

Our sales for soup increased with the setup of these. They are great and add to the appeal of our location we might purchase a few more so that we can carry a few other soups hot for the day.

Time saver if your restaurant is really busy. Keeps soups warm really well. Decent product for money spent. Easy to clean. Definitely worth buying these warmers.

This kettle is amazing! I've used it to keep melted chocolate and caramel warm for dipping desserts! Everyone always gets a kick out of it!

I brought these kettle warmers to keep some cheese dip hot. They lasted about 9 months and then they broke. did not purchase again.

We are constantly using this item during the winter months to keep soups hot for our patrons during those cold winter days.

Great to keep the soup warm definitely recommended

It is a good quality and does what it says it will do, so I am giving it a good review. However, unless you sell large quantities daily, not really a good purchase for daily use.

I bought three, and the temperature of two of them couldn't be controlled after one year of use, and the thermostat was broken.

Nice, polished, light, consistent and great for any occasion.

Works well. I do wish there was a smaller version available but keeps soups warm. I don't like the design of the lid but it works as it should just a bit annoying to put on at first. Overall would purchase again.

We do NOT recommend buying this product. Since we started using it, we've found that even on the lowest setting, it runs way too hot and burns our soup. We've used many different models of soup warmers over the years, and this one did not work properly from the beginning. Very poorly made product. We will be throwing this out.

This item definitely have thermostat issue after couple months of using temps is always too high. Even on the lowest setting. I threw away many batches of soup until we figured out what was going on. I would recommend buying a better warmer to save money on a long run!!! Hope review helps other buyers

We've been had same issue that thermostat is no longer working after 3days later. It was boiling so we have to turn off and turn on manually. Super hot. It is so annoying.

My wife likes it for when family are up. They can just get what they want from the kettle rather than having a pot on the stove.

Not working. Set at highest temperature all day and the soup is still warm. Will not recommend this product.

The Avantco S3ORD 12 qt red soup kettle warmer is a great addition to any restaurant or catering business. With its 12 Quart capacity, durability, and ease of use, it's perfect for keeping soups and stews warm throughout the day Plus, the red color adds a nice touch to any kitchen or event. Highly recommended.

We ordered this to keep clear broth warm throughout the shift. It has been about 6-7 months since we started using it and now, no matter how low it’s set, it’ll reach a boiling point where the water evaporates and the exterior is too hot to touch. This is dangerous for our staff since it can cause burns. I would NOT recommend this product due to the danger of the temperature it reaches.

Great product for the restaurant and the size makes it a good bargain. Shipping charges were a bit much but when we order more items it gets cheaper. The warmer heats up quick and keeps things warm

Originally purchased kettle on October 5, 2022. Stopped working within 2 months. Replaced on December 8, 2022. That one was replaced on January 20, 2023. As of today the third one has stopped working.

I have had this warmer running 5 days a week, 7-8 hours per day and it’s still working great. I keep retried beans in it and it holds them at the exact temp I need.

Very nice professionally built soup warmers. It takes a bit though to heat up but works it for its purpose great will order more. would suggest buying the right size ladles for them in order not to lose them in a soup:).

Since we got this warmer the temperature cannot be adjusted. It heats well but basically it's on max all the time. Sort of making do with this but it's not good.

This works great for self-service. Holds a good quantity of product, keeps the temperature throughout the event, the lid moves out of the way, and is very easy to clean up. Plus, it is very attractive and presents itself well while sitting on the counter. An added feature was the quick shipping, I ordered on Friday, and it was available for Monday night dining.

OUR EMPLOYEES LOVE THESE ITEMS, THANK YOU WEBSTAURANT FOR QUICK AND EASY SHIPPING. WE WILL CONTINUE TO PURCHASE OUR PRODUCTS FROM YOU. VERY PLEASED!

These are truly my favorite soup kettles. Whether we are serving our famous chili or jalapeno cheese sauce for our loaded nachos, this kettle keeps our product nice and hot. It warms up quickly and cools down fairly quickly also. We will definitely be ordering a couple more once the Fall season is in full effect.

Soup kettle works as expected. Has several temperature settings to select the best one for your application. Easy to use and disassemble for thorough cleaning.

Has been a great soup kettle. We have been using it for 2 full soup seasons with no issues. Can hold 2 premade soup mixes that combine with water, or 3 non mix soup pouches.

This soup kettle warmer has really come in handy while we have done soup to go for our winter take out program. Good value and works well.