4.0

Rated 4 out of 5 stars

76 Customer Reviews

42 reviews rated this 5 out of 5 stars.

17 reviews rated this 4 out of 5 stars.

3 reviews rated this 3 out of 5 stars.

4 reviews rated this 2 out of 5 stars.

10 reviews rated this 1 out of 5 stars.

Customers Say

Customers have mixed feelings about this panini press. Some praise its ability to make great sandwiches and its value for money, while others report durability issues, with some units failing within a year. There are also concerns about the warranty and customer service. Overall, opinions vary on its reliability and long-term performance.

  • grill
  • great
  • panini
  • press
  • sandwiches
  • easy
  • sandwich
  • paninis
  • warranty
  • love

This AI-generated summary was created from real customer reviews

Customer Photos & Videos


Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Mandy from Kettle

Posted on 07/20/2020

Verified Purchase

Beautiful piece! However, no handles to easily move to clean. And the trap to collect debris also has no handle so it's very hot to remove and dump in the middle of a busy service. The most troubling thing was the right side of the press stopped warming up after ONE WEEK of using it! Seriously! Very disappointing. Still waiting to hear about warranty information. I'd spend a little more money and get a better press if I were you.

3 out of 3 found this review helpful

We appreciate your review, Mandy. We wish this Avantco P84 Double Commercial Panini Sandwich Grill with Grooved Plates - 18 3/16 inch x 9 1/16 inch Cooking Surface - 120V, 3500W would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Mandi W. from Pop The Bubbly

Posted on 05/13/2021

Verified Purchase

Bought the double panini press 5/2020. It arrived dented with a full broken handle. They sent me a replacement handle only to learn how it was built you can’t replace pieces ??Now operating with a broken handle. Last month one whole side of the press got overwhelmingly hot and now burns everything.. even on the lowest possible temperature setting! Not even a year old.. I thought maybe I just had bad luck but after readin* the reviews, I will not be buying another advantco panini press!

2 out of 2 found this review helpful

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Jade from Jade Visser

Posted on 03/18/2020

Verified Purchase

Wow! what a piece of crap. less than 9 months old, two issues, had to fight the first time to get a replacement piece, then less than a month later lost a whole side. in under a year? I have just read the reviews, this is a major concern for most people. DO NOT WASTE YOUR MONEY on this product. it is NOT commercial quality. I have pressed for help, and all I get is "sorry" and no, I am NOT buying any replacement pieces on equipment less than a year old. I have learnt my lesson. I am buying no more Equipment from them, in under a year, I have had to fix an ice-machine, a refrigerator and now lost this piece. DO NOT WASTE YOUR MONEY

2 out of 2 found this review helpful

Thank you for your feedback! We are sorry your Avantco P84 Double Commercial Panini Sandwich Grill with Grooved Plates - 18 3/16 inch x 9 1/16 inch Cooking Surface - 120V, 3500W did not work well for you. Action has been taken to remedy this. Please reach out to our Customer Solutions team if you have any questions!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Jennifer S.

Posted on 08/23/2019

Verified Purchase

Well we were fortunate enough to make it 14 months before we lost a whole side of the grills. Maybe it should not be advertised as “commercial” if you have to buy a new one every year? Plug that side in and it trips the circuit every time, so obviously it would start a fire if it wasn’t for GFI. Very disappointing. Don’t buy!!!!

2 out of 2 found this review helpful

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Wd D.

Posted on 05/18/2023

Verified Purchase

While this press worked for a couple months, it started sparking and smoking within 5 months of receiving. Spend the extra money and buy Waring or better.

1 out of 1 found this review helpful

Thank you for your feedback! We are sorry your product was defective. Action has been taken to remedy this. Please reach out to our Customer Solutions team if you have any questions!

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Sahin G.

Posted on 01/05/2024

Verified Purchase

Bought this panini maker March 28, 2023 After using occasionally one side went up in smoke. Other side still works. Not worth the money. I was expecting better results as I have many other avantco products in my kitchen. I basically purchased all my restaurants needs from Webstaurant.

Thank you for your review, sahin! We are sorry this product has not worked well for you. Action has been taken to remedy this. Please reach out to our Customer Solutions team if you have any questions!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Farouk G.

Posted on 10/08/2023

Verified Purchase

Great concept with 2 stations for the panini grill. Unfortunately this product was too big for our Restaurant. We just didn’t have the space for it.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Bill P.

Posted on 09/06/2023

Verified Purchase

Build tough and long lasting

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Deniz M.

Posted on 09/01/2023

Verified Purchase

What a waste of money. Bought this exactly 8 months ago. 2 months ago one side stopped working. Today, the other side sparkled with smog

Thank you for your review, Deniz! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Robert T.

Posted on 07/20/2023

Verified Purchase

Like the product, works as needed. The only thing keeping this from being 5 Stars is the dented upper press, no way of knowing if and when this happened, doesn't affect it operation. More of an FYI.

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Emilio D.

Posted on 07/05/2023

Verified Purchase

I've purchased/had one replaced 3 or 4 times (I've lost track now). They're great bang for the buck... Until they're not. I've had some units last me a week, some close to a year. Up to you if you want to roll the dice on this. From what I hear, they're discontinuing, probably due to the slew of terrible reviews. Good luck!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Herman H. from Instock Supply

Posted on 03/31/2023

Verified Purchase

The Avantco P84 Double Commercial Panini Sandwich Grill with Grooved Plates is a good deal Puts together very well, sturdy and shipped quickly Prices are great for this product and they usually have it in stock.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Rachel W. from Red Rooster Bake House

Posted on 02/09/2022

Verified Purchase

Bought this grill about 2 years ago for my bakery/cafe that serves up panini's for lunch. This has kept on trucking along, allowing us to produce ~40-60 paninis per day.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Kerri S. from City Cellar

Posted on 10/24/2020

Verified Purchase

The panini presses arrived two days after they were ordered. We are extremely satisfied with the product and the turn around time on shipping and receiving.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Ethan T.

Posted on 08/09/2020

Verified Purchase

The best panini grill on the market. It is very reasonably priced for quality of this product. It is also very easy to clean up after each use!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Shavaun D. from Littoral

Posted on 06/06/2020

Verified Purchase

Does the job, assuring your customer that their Panini was actually made on a Panini press (see toasty lines), and not thrown in the microwave (horror!). Also potentially useful for home invasion, should you need something heavy to throw at intruders...

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Ak83llc from Naman Modi

Posted on 02/29/2020

Verified Purchase

this sandwich grill is so useful it toasted sandwichs so well and properly my kids loved this too. we use this so so much nowadays.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Omar L. from Paninis

Posted on 10/02/2019

Verified Purchase

We have been using this model for almost 6 years now, during this time we have bought 5 or 6 of them, i would not recommend them if you business is a grilled sandwich shop, your going to end up replacing them every year.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Andrea D. from BOAVIDA

Posted on 08/31/2019

Verified Purchase

I originally bought this grill 6 years ago and it worked great in my first cafe! It made sandwiches fast and we were able to grill 6 at a time. We never had any issues with it. I am opening a new cafe and just bought the same grill to use at this location as well! Recommend.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Emma L. from 8 Sisters Bakery, LLC

Posted on 10/27/2018

Verified Purchase

We use this grill every day to make paninis and other grilled sandwiches for breakfast. It works well and has held up well. We also purchased the Avantco P75SG grill with groved and smooth plates and that one works excellent as well!

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Chris C. from Boxcar Barneys

Posted on 10/23/2018

Verified Purchase

We have two of these units for our sandwich shop. They get the job done pretty well. We have to oil the mechanism for the upper grill to be moved up and down as it becomes stiff over time. Other than that the unit has performed well. It has been in use for about 5 months now. We make primarily panini's with the unit.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

John K. from Metropolitan Food Service Inc.

Posted on 09/02/2018

You can not beat the value of these presses. Hundreds of dollars less than the competitors and works just as well if. It better than most of them.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Zachary E. from South Yo Mouth

Posted on 08/05/2018

Verified Purchase

This is a great panini press. Perfect for our just starting out food truck! It is heavy duty and much heavier than I anticipated. Solid Product

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

James E. from POSTOAK Lodge And Retreat

Posted on 05/15/2018

We bought this panini press for our cafe. it has worked great so far. we do have issues with the power switch, but a reset usually fixes it.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Jada W. from Steam Café

Posted on 04/27/2018

We bought this item in August and today it stopped working on one side. I cannot find any information about warranty or replacement. From what other reviewers say, this is the norm. I recommend buying something else

We appreciate your review, Jada Wasson. We wish this Avantco P84 Double Grooved Commercial Panini Sandwich Grill - 18 3/16 inch x 9 1/16 inch Cooking Surface - 120V, 3500W would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Tony G. from K Fish Comestible

Posted on 04/04/2018

This is a great Panini press for the money. Our customer's are all very happy we added panini's to the menu and at this price makes it very easy to re-coop your start-up expenses.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Deith B.

Posted on 03/29/2018

Avantco P84 Double Grooved Commercial Panini Sandwich Grill is truly a great addition, It is fast and effective. This grill was a great addition to our kitchen. No regrets whatsoever.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Karla R. from Karla Rademacher

Posted on 01/19/2018

Love this. We have used it for over a year. We do have to randomly tighten a screw in the back that holds the top of the panini machine. This is not a big deal for us.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Brad S.

Posted on 01/18/2018

We love the texture this gives to our sandwiches once they’ve been pressed. The size is nice, allowing you to press two sandwiches at one time.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Iesha W.

Posted on 12/13/2017

Makes perfectly pressed sandwiches and grilled vegetables. I even grill mini burgers on my panini press. It fits almost any counter top. It was definitely a great purchase.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Simeen C. from Renaissance Wine Garden

Posted on 08/19/2017

Love this Panini sandwich maker. Makes the perfect panini. We get evenly cooked and professional looking sandwiches every time. The press gives the right amount of weight on the sandwich too.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Stephen B. from New Deli

Posted on 07/27/2017

Verified Purchase

I use this hundreds of times a day in my deli! I love it! It works great! I have not had problems with it. I would recommend this is you are needing a lot of items on the grill

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

David B. from Crocs Xtreme Italian Ice

Posted on 07/13/2017

This panini press works well, the tops are a bit smaller then I had anticipated, so i can not do big quesadillas on this press. My only issue is the fact that it arrived with a very large dent in the back of it. I haven't had a chance to take pictures and send them to you yet, because I need to use it for 2 big events I was doing. (Pictures will be sent in a few days) but they do heat well. Cleaning isn't the easiest either.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jeremy D. from Panini Planet

Posted on 06/08/2017

So far, so good. Season the plates and you shouldn't have any sticking problems. The removable tray makes cleanup easy. Hope it lasts us a while.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Nora A. from Boondocks

Posted on 05/03/2017

This grill does a great job on Panini sandwiches, and my customers love them. This also does a great job on grilling pork steaks done in 4 minutes.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Alessandro S. from Sanna Brothers Llc

Posted on 04/15/2017

Sturdy and cheap! I ask price from a company that i buy some equipment before i find this website and they are double the price!! I worked with this same model in another restaurant and for how much i loved this thing i buy another one for my own

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Sonya M. from The Grill At Oconee Sweet Sensations

Posted on 03/28/2017

Verified Purchase

Avantco makes great equipment. This is our 2nd panini press. We out grew the first one which was a large solid one. The 2 press systems allows you to not interrupt a sandwich being grill while needing to add another one the press.

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Mette G. from Andy B's Of Tulsa

Posted on 02/07/2017

This is a nice looking Panini Grill. IT worked great for about a year then the heat element stopped working right and it burnt the bread on one side. it was of course right after the warranty expired. probably would not buy again.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Andy B. from DACEMAN LLC

Posted on 02/02/2017

so far we have been very pleased with this and so have our customers, easy to use and clean, very happy we chose the double over the single

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Nora from Brewed Awakenings

Posted on 12/28/2016

This Panini grill is great! It is easy to clean and makes great paninis but is also big enough to make quesadillas which is a big plus!