4.4

Rated 4.4 out of 5 stars

96 Customer Reviews

62 reviews rated this 5 out of 5 stars.

21 reviews rated this 4 out of 5 stars.

7 reviews rated this 3 out of 5 stars.

2 reviews rated this 2 out of 5 stars.

4 reviews rated this 1 out of 5 stars.

Customers Say

Customers generally find this mixer to be a good value for its price, suitable for a variety of mixing tasks in both small and larger kitchens. It is appreciated for its sturdy build and capacity to handle different types of dough and batters. Some users note it can be heavy and have occasional mixing inconsistencies, but overall, it's seen as a reliable tool.

  • mixer
  • great
  • price
  • dough
  • batches
  • small
  • big
  • love
  • job
  • purchase

This AI-generated summary was created from real customer reviews

Customer Photos & Videos


Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Nee H.

Posted on 07/08/2016

Verified Purchase

this mixer is sturdy and it get the job done. it mixes well but sometimes it still leaves some flour at the bottom of the batch. i just wish it had more speeds.

3 out of 3 found this review helpful

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Linda K.

Posted on 01/03/2016

Verified Purchase

The mixer is okay for light duty. It is a little loud and runs a little fast on low speed. It is a good purchase if you are on budget, just don't expect it to be like hobart.

3 out of 3 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Alvin F. from Tories Pastry

Posted on 12/31/2015

Verified Purchase

This mixer is an excellent product to buy. At our store we use it for making pizza dough, creaming butter and sugar, making frosting and mixing our cake mixes etc. It's a worth while investment and its not as expensive as other brands. I would recommend it to anyone.

3 out of 4 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Haley R. from Bada Bean

Posted on 09/09/2015

Verified Purchase

We love our new mixer! Great capacity for cinnamon rolls, buns, breads & so much more, fairly small footprint for the size that it is. Very happy with our purchase so far plus free shipping!

3 out of 3 found this review helpful

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Amer T. from Duke's Bistro

Posted on 08/29/2015

Verified Purchase

This is mixer is a work horse that we use daily to help keep us in muffin and cookie dough mix for our customers. LOVE it

3 out of 3 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Daniel S. from Avenue54 LLC

Posted on 07/27/2015

Verified Purchase

Small but great stand mixer. We use this for homemade desserts for the restaurant and big batches of mashed potatoes. Come will all attachments that you need.

3 out of 3 found this review helpful

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

James G. from The Dock

Posted on 03/20/2016

Verified Purchase

This product is good for light use only. We normally use it to make dough for our pie crust and other various desserts. When using the mixer it has been been known to not mix the dough when using the hook. The safety feature is nice for the guard. In order for the mixer to work you have to have the guard fully close in order to start the mixer. Overall we work around the problem with the dough not being mixed up entirely.

2 out of 2 found this review helpful

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Doug W. from Cardiff Beach Bar @ Tower13

Posted on 07/15/2015

Verified Purchase

We are very happy with this mixer. We shopped around and found WebR to be the best price. Our pizza dough is perfect every time.

2 out of 2 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

William P. from Funky Fresh Food Truck

Posted on 06/14/2015

Verified Purchase

Amazing value!!! We use this advanco 20 qt mixer for all our pizza and bun dough. Also love making our own hamburger meat the the meat grinder attachment another great value

2 out of 2 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Martha R. from Altitude Soaps LLC

Posted on 03/29/2021

Verified Purchase

Happy with it so far! This is my first piece of really industrial equipment for my soap business (specifically, for making body whip in quantities greater than five pots at a time), and holy smokes! It's a workhorse, I knew it would be, but what surprised me was how *quiet* the motor is, compared to my little KitchenAid. I love that there are only three speeds: whisk, hook, and paddle - no question for what to use and when to use it. I adore all the manual bits and bobs, the hooks to secure the bowl, the wheel to raise and lower the bowl, the lever to adjust settings, and the green for go, red for stop buttons. It gives me an increased sense of being in control of the machine when I have to interface with it. I like the emergency cutoff that seems to be present: if the front Read More

1 out of 1 found this review helpful

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Ashley C. from Not As Famous Cookie Company

Posted on 01/03/2021

I would have given this a 5 star but the bowl had a dent when it was delivered. I did not notice this until I actually used it and cleaned the bowl. Although, it did not take away from what the end results. I did a merengue and it was exceptionally done, it came out like cream. The noise level was very low! I love this machine, it is the perfect size, although it is heavy but it was worth the investment.

1 out of 1 found this review helpful

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Vasilios S. from Brick And Porter

Posted on 08/08/2016

Not sure how this guy will hold up. I do not make bread or dough with it so it should be fine as it is used in light applications.

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Cameron W. from West Family Hospitality Group

Posted on 07/14/2016

Verified Purchase

this product is time efficient and is great use for a variety of mixes any business would need for their restaurant. is has not disappointed!

1 out of 1 found this review helpful

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Tara O. from Pea&Compagnie

Posted on 02/28/2016

Verified Purchase

Not the best mixer! You get what you paid for..... Good for light mixing but of you start doing heavy duty work on it, well it's gonna break on you, my 1st one broke after only 4 month. got it replaced under warranty , and a great costumer service from webstaurant... I ended up buying another one because of the price and the work I will do with it. If you make dough like bread, pizza, brioche move on to a better brand, (five time the price but will last you for ever.). Thanks

1 out of 1 found this review helpful

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Tippi A.

Posted on 06/24/2015

Verified Purchase

Hi. Just received this mixer. Was checking it out. I am still up in the air about it, but will repost my review once I have had more time and use out of this mixer. The first thing I noticed is a "click" sound after switching between on and off. Is this normal? Has anyone else had this experience.

1 out of 2 found this review helpful

Thank you for your review! We hope that you find this mixer helpful in your baking. A Customer Solutions Representative will contact you soon to make sure that the clicking noise will not pose a threat to the mixer's smooth operation in the future.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Greg W. from Whitecomb's Farm Market

Posted on 04/28/2015

Verified Purchase

We needed a mixer to replace an older unit and this is the perfect price range for us. A quality mixer that handles our batches well. Excellent product.

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jose D. from Jojos Diner

Posted on 04/04/2023

Verified Purchase

Great fit for a small to medium volume bakery. Bought it back in 2019. Still alive and kickin.

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Jason M.

Posted on 06/10/2022

Not worth the money. No only is the shredder attachment peeling off paint but the front housing hole was not aligned properly and we could use it for several weeks. I tried to trouble shoot with customer service but it felt like more trouble than what it was worth. Several photos and then they wanted video. Like what will the video prove? What happened to taking the customer word?? I get that it's a heavy piece of equipment, but at very least, they could've made it write. The front housing around also had scratch marks and seem that putty or paint was used to cover up, so I'm inclined to think that this mixer was used before or was damaged.Overall, I recommend spending the money for a better quality equipment.

We appreciate your review, Jason. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Tracy M. from BI Cookie Company

Posted on 04/05/2022

Verified Purchase

This mixer is not suitable for mixing cookies, unless you're okay with mixing only 10lbs of cookie dough at a time (yes, that's how much they told me was safe to use with cookie dough). When I first received my mixer, there was a LOUD clanging sound that was coming from the paddle hitting the side of one of my bowls (this only happened with one of the two bowls I have). I thought the bowl was defective, so Webstaurant sent me a replacement bowl. When it arrived, it did the same thing as the last. VERY loud clanging noise from the paddle hitting the sides of the bowl. It was hitting it so hard in fact, the locking mechanism on the sides of the bowl slowly became unlocked the longer it mixed from the bowl shifting around. I went back and forth with Webstaurant who suggested I added too Read More

We appreciate your review, Savanna. We wish this mixer would have worked out for you. While this mixer can be used for cookie dough, we recommend using a softened butter cookie dough for best results, as cold butter is considerably harder on the machine. Our Customer Solutions team will remain in contact with you about this.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Lori G.

Posted on 09/13/2021

Verified Purchase

You get what you pay for. I wanted to avoid a high price Hobart, and as a startup bakery that doesn't do a ton of heavy duty mixing, we opted for this mixer based on all the good reviews. First, when I received it I noticed how much flimsier both the bowl and paddles are compared to a Hobart. Ok, I figured that's not ideal, but I could live with it. But now, after 10 mos of very light use (< 1 shift/wk in a commissary kitchen), the gear head is leaking oil down into the bowl...just, ewww. I would stay away from this mixer.

0 out of 1 found this review helpful

We appreciate your review, Lori. We wish this Avantco MX20 20 Qt. Planetary Stand Mixer with Guard & Standard Accessories - 120V, 1 1/2 hp would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Joy N. from LANIERS CATERING

Posted on 04/16/2021

Verified Purchase

This is for very very large kitchen. Not for small or medium size establishments. You will be going too big. This is like for a college or establishment serving 1000 people

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jana L. from Nanna's Sweets

Posted on 02/16/2021

Verified Purchase

I upgraded my KA three times, and then purchased a Bosch for my cottage bakery. When I opened my commercial space, I bought the MX20 and should have purchased it to begin with. This mixer is a beast. I have no complaints whatsoever. The bowls is a great size. I have used it for cookie doughs, frostings, and bread doughs. It handles them all with ease. I would like to note that I was a little concerned on the weight when I ordered it. Definitely pay for the liftgate service if you do not have a forklift on site. It was heavy, but not too heavy that my Dad and I couldn't lift it to put it on the stand. I purchased the 24" stand, item #600MT2424G, which fits it nicely. It is a solid investment that I have thoroughly enjoyed.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Betsy T. from Nine Cakes

Posted on 01/18/2021

Verified Purchase

We purchased two of these mixers when building out our second bakery location. I do not recommend purchasing these! Throughout the last year and a half the insides have completely fallen apart, and the mechanism to raise and lower the bowl seems to have finally stripped making it unusable. For the price, I would’ve expected them to last a bit longer. We don’t even use them every day—I would say 2-3 days per week, and not full days of use. We have fixed a few things along the way, needing to open it up and rig something up or find little screws that came out and fell down inside. I’ll try buying some new parts to install and see if we can get them working again—but they’ve been a headache and far too sensitive to be worth it! I wish I would’ve either bought something more reliable or sourced a better quality used mixer. Live and learn! The one plus side is the bowls are lighter than other 20qt mixing bowls I’ve worked with, so they’re easy to lift when full.

0 out of 1 found this review helpful

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Tom G. from Susan Gudenkauf

Posted on 01/02/2021

Verified Purchase

Bought this mixer 5 years ago. It is used weekly to make our sweet roll dough and frosting. Also large batches of cookie dough. Works like a champ every time.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Darrel S. from South Lake Bistro

Posted on 10/01/2020

Only reason not a four star rating was that the first one died on a few weeks. Customer service sent a replacement and it had been running nonstop since.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Daniel V. from Pizza Bar Il Angolo

Posted on 08/27/2020

Verified Purchase

Just what I expected, great mixer for cookie dough, pizza dough and my sourdough bread, the size is perfect for a limited space, so helpful..!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jesus G.

Posted on 05/27/2020

I order this mixer few days ago and i just got it today. this mixer have lots of power and it works amazing. I am glad that i choose this one.

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Celine H. from Valhalla Bakery

Posted on 04/20/2020

Verified Purchase

This mixer is ok. Not great. It’s lasted me 1.5 years and has to be replaced. I have purchased a 20 year old refurbished Hobart for the same price and already I’m a million times happier. The last month we’ve been concerned every time I have to mix a dough, and it wouldn’t go past first speed. Save your time, buy a better brand.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Rory V. from Oldfields

Posted on 02/12/2020

We love using this mixer to make all our sauces and mac and cheese. It is a great addition to our kitchen and allows us to concoct great sauces.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Kara P. from Marlboro Diner

Posted on 01/09/2020

Verified Purchase

Has lasted about four years now and still running smoothly, perfect for pancake batter, mixtures, mashed potatoes. It is easy to keep clean and function

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Mary B. from General Store

Posted on 01/05/2020

Verified Purchase

Great mixer for pie crust! We use the mixer for many things but have found it’s easy for use to make our pie crust in this mixer. It does a great job mixing heavy butter and flour.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Samantha B. from Samantha's Sweets

Posted on 11/25/2019

I should have gotten two of these. We had predominantly been using 8 oz. kitchen aids. We have been able to increase our efficiency and spend more time focusing on our business.

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Aaron L. from Stone Soup Cafe

Posted on 11/23/2019

This is a very cheap mixer, I would give it a lesser rating but compared to the price of the competitions, I feel like I should give it an extra star. I would not use this mixer for anything high volume. We use it to mix cookies once a day and also meatloaf and veggie burgers once a week. Anything more then that and I think it would burn up fast.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Erin K.

Posted on 10/28/2019

Verified Purchase

This is a good value buy mixer. It works great for cake batters, buttercream, brownies, etc. My only wish is that the guard wasn't there, as it makes streaming liquids / eggs / etc. in very difficult. Also, the back guard is pretty sharp at the edges, so it makes scraping the sides of the bowl down hard when you keep bumping it.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Marc C. from Tatering

Posted on 09/11/2019

Verified Purchase

What a great find and price!! The motor is pretty solid and it takes 2 people to move this little guy. it whips up whip cream with easy and makes amazing mashed potatoes.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Timothy S.

Posted on 09/09/2019

Verified Purchase

This mixer is heavy duty! Its capacity allows us to make dough for many of our food items in large batches. We had previously had a 6 quart mixer and are now saving so much prep time using this mixer.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Jordan W.

Posted on 08/24/2019

Verified Purchase

Using the mixer for soap products, not issues so far, but mixer is loud. Arrived inside a wood crate; if this is going upstairs, definitely a two man job.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Esmeralda N.

Posted on 05/10/2019

Verified Purchase

Ive had this for three months and love it! I have a big family and it was taking me hours to get bread done, mixing by hand. Wish I had invested in one sooner. Easy to use. Easy to clean. Very sturdy. My seven year old is now starting to mix his own cookie dough and gets to use this. It has safety features so that he will get hurt which I love. Best tool in my kitchen.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Erik B. from Millstone Bakery

Posted on 04/23/2019

Verified Purchase

This brand is the worst brand in the world! Bought refrigerators, freezers, mixers, .. for our bakery. All equipment broke down within 2 years. They might be cheap in the beginning, but will cost you an arm and a leg to fix, already after a year of use. BE WARNED, DON'T BUY THIS BRAND !!!!

Thank you for your feedback! We are sorry your Avantco MX20 20 Qt. Gear Driven Commercial Planetary Stand Mixer with Guard - 110V, 1 hp was defective. Corrective action has been taken and a Customer Solutions Representative will remain in contact with you about this.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Deborah L. from ALL ABOUT ICE CREAM

Posted on 04/11/2019

Verified Purchase

A good mixer for light use. We don't have heavy doughs or mixes, so works well for us. Buttercream icing and cakes--that's all we need it for and it does the job. Fits the standard size bowls and attachments I had on my last mixer.