2.8

Rated 2.8 out of 5 stars

48 Customer Reviews

17 reviews rated this 5 out of 5 stars.

1 reviews rated this 4 out of 5 stars.

2 reviews rated this 3 out of 5 stars.

9 reviews rated this 2 out of 5 stars.

19 reviews rated this 1 out of 5 stars.

Customers Say

Customers report mixed experiences with this immersion blender. While some praise its power and ease of cleaning, others note issues with durability, particularly with the blade locking up and motor failures, even with light use. Opinions on its performance and longevity vary.

  • blender
  • immersion
  • great
  • home
  • motor
  • more
  • blade
  • buy
  • easy
  • soups

This AI-generated summary was created from real customer reviews

Customer Photos & Videos


Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Myron M.

Posted on 11/30/2022

Verified Purchase

Size:
7"

This blender was not even able to handle more than 10 minutes of work load with the whisk attachment before burning out the motor. I was mixing some very loose donut glaze and after a burning smell it just gave out. No joke, 10 minutes after I took it out of the box! Complete waste of money.

7 out of 7 found this review helpful

Thank you for your review, Myron! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Keith J.

Posted on 07/21/2022

Verified Purchase

Size:
7"

Unfortunately, I had the same issue other reviewers had. The motor worked fine but the blade locked up and it won't blend anymore. I rarely used it and only for soups and sauces with very little resistance. Probably got about a dozen uses out of it.

6 out of 6 found this review helpful

Thank you for your review, Keith! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Mike M. from Chubbys Cafe

Posted on 10/28/2022

Verified Purchase

Size:
7"

Worked great while it lasted. Bought this after burning up residential style immersion blenders in less than a year. Was hoping paying a little more would be worth it. Unfortunately this stopped working after 6 months of use. Mine the motor stopped working. Maybe time to spend a little more on a quality product.

4 out of 4 found this review helpful

Thank you for your feedback! We’re sorry this product didn't work well for you. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Deirdre M. from Www.Mellaninncomplex.Com

Posted on 07/16/2020

Verified Purchase

Size:
9"

LOVE this Immersion blender. It’s definitely a HUGE step up from my kitchen aid 5” blender. Handles like a pro! A bit on the heavy side, & is very long. I had to move to a slighter shorter table to blend comfortably!!!. But I luv that you only have to push 1 button to get it started.,& that the shaft is removable for easy cleaning. POWER? - it’s a BEAST emulsifying 13-20qts of cold process soap. Soooo glad I purchased this baby!!!

4 out of 4 found this review helpful

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

James R.

Posted on 04/16/2021

Verified Purchase

Size:
7"

This is a very poor quality immersion blender. After my second smoothie, the blade started to lock and make a weird noise. This was a banana blueberries smoothie. I was able to sort of unlock the blade and it kept working, although it sounded very forced bearing or something. I've used it some more on very light home duty work and today it gave up. As it turns, the blade shaft locked and this caused the very low-quality plastic gear to break from the shaft. The motor is OK but the actual shaft is locked. If I try to spin the blade it is locked. I will see if the company will grant any sort of guarantee. Hopefully, they will. Buy cheap, buy twice!!

3 out of 3 found this review helpful

Thank you for your feedback! We’re sorry this immersion blender did not meet your expectations. For recommendations, please contact our Customer Solutions team.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Derrick T. from Paulie Gee's Logan Square

Posted on 11/29/2020

Verified Purchase

Size:
7"

Was great while it lasted, but after 5 months of use only on vinegarettes 3x per week (no resistance), the blade no longer spins and is locked up. Is there a warranty on this?

3 out of 3 found this review helpful

Thank you for your review, Derrick! We are sorry this Galaxy IMBL7 7 inch Light-Duty Immersion Blender - 120V, 280W has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Chris J. from Chris Jorgensen

Posted on 04/24/2020

Verified Purchase

Size:
7"

I'm an experienced home cook. Until now, I've used a blender for soups and sauces--it's messy and hard to clean. Then I got this "light-duty" stick and it has me hooked. It came well packaged and the instructions are very clear. The term "light-duty" must refer to professional kitchen use. For my home kitchen, this is very powerful and makes quick/clean work of pureeing soups and sauces. The wand detaches very easily for cleaning. I highly recommend this for home cooks!

2 out of 2 found this review helpful

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Ronnie B. from B & B Quality Lawn Care

Posted on 02/14/2023

Verified Purchase

Size:
7"

The motor seems fine. The shaft seems to be the weak link for the Galaxy blender. The seal might last for one use, ten uses, or one hundred, but it will fail. This also presents a health risk as food residue will get caught in the seal and will not wash out. Food poison ing is very possible after food residue sits under the seal. I don't normally write reviews, but I felt the need in this case! The manufacturer should look into the seal assy. and find a solution before someone gets very ill.

1 out of 1 found this review helpful

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Darko T. from South Railroad Llc / Morethanpasta

Posted on 08/19/2022

Verified Purchase

Size:
9"

I’m giving 2 stars only because the price gor this product is very low compares to other blenders. I have this one replaced once, both blenders has wires broken within 3 months since we had them delivered. I’ll try something else this time, hopefully is going to last longer

1 out of 1 found this review helpful

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Patricia A. from Main & Mount Pleasant Inc

Posted on 07/11/2022

Verified Purchase

Size:
9"

On first use blending soup, there was a burning smell. This just didn't have the power to break down a thicker soup. Very disappointed that Webstaurant wouldn't offer a refund or help submit a warranty claim because I apparently used the blender improperly. Based on other reviews, I thought this would work for our needs, but I found a different blender that blows this one away.

1 out of 2 found this review helpful

Thank you for your feedback! We’re sorry to hear that this immersion blender didn't work for your needs. If you need recommendations for future products, please don't hesitate to reach out to our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Joe N.

Posted on 02/21/2022

Verified Purchase

Size:
9"

First time buying this brand of immersion blender. Was pleased with it's performance on the prep items we use this for. It gets frequent, daily use and has held up really well. The detachable blade part was very helpful with washing.

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Michael R.

Posted on 06/09/2021

Verified Purchase

Size:
7"

This immersion blender works great. It's a lot better then a little blender that you would get at the store. The shaft got a little hot after only 1-2 minutes of use. The shaft is heavy duty and should last a long time for small shops. The blender itself was still nice and cool. It has an adjustable speed button but you really don't notice the difference from low to high. All ion all I'll get a lot of use out of it and am happy with the purchase.

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Erin M. from Erin's Street Bistro

Posted on 12/03/2020

Verified Purchase

Size:
7"

This blender is WOW! I'm used to non-commercial immersion blenders that (I thought) worked well; this is way more powerful! I use it to blend tomatoes for my tomato basil bisque, & it's super slick! It's also heavy duty, especially since I'm used to lightweight ones. I would recommend!

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Abigail K.

Posted on 11/12/2020

Verified Purchase

Size:
7"

I use this light-duty immersion mixer to make sure my doughnut glaze is uniform. I had previously been using a non-commercial immersion mixer, so this one seemed both way larger and less intense, but it ultimately does a far better job at getting a uniform glaze than the home mixer does. I'm glad I got this! WAY better than the same size Waring blender (but full disclosure, my Waring blender was purchased at a thrift store, so maybe wasn't in perfect condition).

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Brett S.

Posted on 08/11/2020

Verified Purchase

Size:
7"

This is one Great blender it came just in time to do 4 cases of Roma Tomatoes they were stewed down and blended in no time at all you wont be disappointed with this blender great price great product

1 out of 1 found this review helpful

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Stephen A.

Posted on 01/19/2025

Verified Purchase

Size:
9"

It only last around 9 months. The gear is made out of plastic thats why it didn't lt long

Thank you for your review, Stephen! Couplings for this type of product are made from plastic as an industry standard for safety reasons. As this product is outside of its warranty coverage period it will either need repaired or replaced. Please reach out to our Customer Solutions team if we can assist!

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Mattie W.

Posted on 01/08/2025

Verified Purchase

Size:
7"

Where's the "Okay-Ish" rating? Is that a 3? I purchased this immersion blender in September of 2022. Fast forward a year and a half. With gentle use... it smells hot, tires out, and stops. But, will ultimately finish the job when it cools down. Just over two years later, its dead. Burned up and completely not working. Let me describe gentle use. In my shop, we have a few condiments we do with routine and a few things we do with occasion: a peach vinaigrette, strawberry jam, tomato basil soup, egg custards, etc. We're not crushing up margaritas or even raw salsas. Used likely 2 to 6 times a week. So, lets say I've dropped a quarter or two in for every play. I have $5 wire wisk that has paid my mortgage. That makes this blender just okay-ish... Right?

Thank you for your review, Mattie! This product is outside of its warranty coverage period and will need to be either repaired or replaced. If you have any questions, our Customer Solutions team is happy to assist!

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Amy

Posted on 01/04/2025

Verified Purchase

Size:
9"

Worked for nearly a year. The motor works fine but the arm won't turn.

Thank you for your review, Amy! We would like to gather more information about your experience with this immersion blender. A Customer Solutions Representative will contact you soon.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Joe F.

Posted on 11/20/2024

Verified Purchase

Size:
9"

I must agree and advise, do yourself a favor and resist the "cheap" price. Read reviews and be informed. This unit burned up after less than a few dozen uses. Feels great. Looks great. However, not great. I personally feel the company could have a great product based on their response to users, such as myself. Go back to the internal components of the unit and industrialize them to industry standards! Then, send one to each of us who took time to tell you about your product, and let us review your customer care efforts and your product! Cheers!

Thank you for your review, Joe! We would like to gather more information about your experience with this immersion blender. A Customer Solutions Representative will contact you soon.

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Elena K.

Posted on 11/15/2024

Verified Purchase

Size:
9"

This unit was great for about 5 months before it stopped working. We used it to make one salad dressing a couple times a week, so ran it for 10 min tops every week. We ended up getting a replacement sent out since it has a 6 month warranty.

Thank you for your review, Elena! Our Customer Solutions team has been in contact with you - if you have any further questions or concerns on this order, we are happy to assist!

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Mendeleiev L.

Posted on 11/12/2024

Verified Purchase

Size:
9"

Liked: * it was powerful. * It was easy to clean * Dial was easy to use. Dislike: * It broke before 9 months of use * It slowly started to make awful sounds by month 6 * It don't work no more * The wire hanger, metal contraption it shipped with doesn't make sense how to install it or anchor it. Overall opinion: Would not purchase again.

Thank you for your review, Mendeleiev! We would like to gather more information about your experience with this immersion blender. A Customer Solutions Representative will contact you soon!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

David M.

Posted on 11/12/2024

Verified Purchase

Size:
9"

Lasted 186 days and probably only used it 20 times total before it stopped working. Warranty was only for 6 months, 4 days short of when I made the claim. Very poor quality brand, would never purchase anything from this brand again.

Thank you for your review, David! We would like to gather more information about your experience with this immersion blender. A Customer Solutions Representative will contact you soon!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Mark M.

Posted on 10/15/2024

Verified Purchase

Size:
7"

Motor burned out within 15 minutes of taking this product out of the box. It could not handle blending 10 pounds of canned tomatoes, so I'm not sure what if anything it could be good for.

Thank you for the review! It sounds like you need a blender that can handle higher usage levels based on the use you described. We suggest trying this AvaMix IBHD12 12" Heavy-Duty Variable Speed Immersion Blender instead. Our Customer Solutions team will reach out to you soon!

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Trevor M.

Posted on 10/11/2024

Verified Purchase

Size:
9"

Two Months of light duty use, we use it maybe three time a week to blend a cream sauce and a tomato sauce, went to use it today and its dead. I would recommend spending the extra 100 dollars and getting any other brand.

Thank you for your review, Trevor! We would like to gather more information about your experience with this immersion blender. A Customer Solutions Representative will contact you soon.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Patti S.

Posted on 09/15/2024

Verified Purchase

Size:
9"

Upgraded to this product from a decade old residential mixer and lasted less than 6 months. Motor burned up just like all the other reviews...crappy product should be pulled after this many bad reviews all the same...

We appreciate your review, Patti. Our Customer Solutions team will remain in contact with you about this.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Eddie C.

Posted on 09/10/2024

Verified Purchase

Size:
9"

Had the same problem as most of the other reviewers. We only use this item to blend mayo based sauces (buffalo sauce, ranch, etc) and it gave out after only a few weeks. Do yourself a favor and pass on this item.

Thank you for your review, Eddie! We would like to gather more information about your experience with this immersion blender. A Customer Solutions Representative will contact you soon!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Wesley C.

Posted on 08/26/2024

Verified Purchase

Size:
9"

About to purchase our 4th one of these in 4 years. They are trash. We only use them to mix donut glaze and they burn out regularly. If I intended to be in business longer than the end of the year, I would try a heavier-duty model. But, with only 4 months left in my lease, I am just hoping that this next one makes it through to the end.

Thank you for your review! It looks like you’ve purchased this blender two times – we’ve reached out to gather more information from you on this and to assist but have not received a response. Your blender comes with a warranty (terms are located on the “Resources and Downloads” section of the product page) which may cover the issues described. Should you experience any issues during the warranty period, it is important to reach out so that we can assist with repairs / replacement!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Ascension D.

Posted on 06/26/2024

Verified Purchase

Size:
9"

Broke with minimal use, huge waste of money

We appreciate your review. Our Customer Solutions team will remain in contact with you about this.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Anne W.

Posted on 05/29/2024

Verified Purchase

Size:
9"

For a commercial immersion blender, we are very disappointed. We use this once a week for a very light task (blending a simple syrup with fruit in it) and its motor has already failed after less than a year. I have a kitchen aid immersion blender at home that i've had for years and used for much bigger tasks. Do not buy this.

Thank you for your review, Anne! We would like to gather more information about your experience with this blender. A Customer Solutions Representative will contact you soon.

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Camp A.

Posted on 05/17/2024

Verified Purchase

Size:
9"

Wonderful until the blade locked up, not sure what went wrong. Not worth the purchase...

Thank you for your review! We would like to gather more information about your experience with this immersion blender. A Customer Solutions Representative will contact you soon!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Kathryn R.

Posted on 03/19/2024

Verified Purchase

Size:
7"

We bought the 7" Immersion blender in September of 2023, just 6 months ago. Six days out of it's warranty, and it is completely dead. I feel the need to mention, that we have been closed since December, so technically it has been in use for 2 months. I would highly suggest that you save your money.

Thank you for your review, Kathryn! We are sorry this blender has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Esther S.

Posted on 11/30/2023

Verified Purchase

Size:
9"

I run a small production kitchen. I have needed to buy 2 of these in the last few months and they both broke with regular use. This immersion blender can not withstand a commercial kitchen, DO NOT BUY.

Thank you for your review, Lauren! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Amyjo M.

Posted on 09/13/2023

Verified Purchase

Size:
9"

Had this immersion blender for a little over a year and the motor stopped working at our bakery/cafe. Poor quality. I should not have to purchase a warranty to ensure a product will be covered. It should just work…at least a few years.

Thank you for your review, Amy-Jo! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Jessica E.

Posted on 08/30/2023

Verified Purchase

Size:
9"

I use Webstaurant a lot for restaurant supplies and equipment, and am very happy with 99% of the products. This product is not dependable. We only use this blender to mix a could of handmade dressings, maybe 3 minutes a time 4 times a week. It is very lightly used. The first one we ordered worked for about 3 months. When it works, it's awesome! I honestly really liked it. We usually have purchased home models because we barely use them, but figured we'd give this a shot. If it worked for even a year, it would be amazing. But, we just received our replacement unit today since our first one was under warranty. Within 5 seconds, it smoked and stopped working. I'm just wondering what may be going on in the assembly process that doesn't make this a bit more robust.

Thank you for your review, Jessica! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Michael L.

Posted on 07/10/2023

Verified Purchase

Size:
9"

Broke within first month - the plastic spinning part where you connect the metal blender stick to stripped. Was expecting better from a commercial unit. We only used it a handful of times total during that month.

Thank you for the review! We’re sorry this product hasn't worked well for you. Please refer to this Galaxy warranty document for repair options. If you have any questions, please reach out to our Customer Solutions Team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Todd W.

Posted on 06/15/2023

Verified Purchase

Size:
7"

This immersion blender was everything we expected and more! We have been very happy with its performance so far. It is lightweight and very user friendly.

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Erika V.

Posted on 05/28/2023

Verified Purchase

Size:
7"

Can not handle any liquid of any thickness, starts to have a burning electircal smell quickly when pureeing. Cord also fray after 3 months and is now broken.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Monica L. from Crepe's Garden Llc

Posted on 02/23/2023

Verified Purchase

Size:
9"

This item is great for my needs and very competitive price

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Lisa A.

Posted on 12/14/2022

Verified Purchase

Size:
7"

I’ve had this for 2 years with light home use - mostly soups, maybe twice a month in the cooler months. I had the same issue that the others had. The blade locked up and stopped, but the motor works. Am hesitant to buy a new shaft since it sounds like there are manufacturing or design issues. My last immersion blender was for the home market and lasted more than 10 years.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Tecas T. from Tecas Tex Mex And Steak

Posted on 10/18/2022

Verified Purchase

Size:
7"

Love the fact that it offers different speed options. We only need this blender for our prep. Durable and strong, highly recommended.