4.5

Rated 4.5 out of 5 stars

55 Customer Reviews

42 reviews rated this 5 out of 5 stars.

6 reviews rated this 4 out of 5 stars.

3 reviews rated this 3 out of 5 stars.

1 reviews rated this 2 out of 5 stars.

3 reviews rated this 1 out of 5 stars.

Customers Say

Customers appreciate this beverage dispenser for its ability to maintain hot and cold temperatures for extended periods, making it ideal for events. It is praised for its portability and ease of use. Some users report issues with leaking and fragile components, such as latches and seals. Overall, it offers good value and functionality.

  • hot
  • dispenser
  • great
  • coffee
  • hours
  • beverage
  • easy
  • cold
  • keeps
  • clean

This AI-generated summary was created from real customer reviews

Customer Photos & Videos


Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Stephanie M. from Thyme For Seasoning Catering And Events

Posted on 11/19/2019

Size:
5 Gallon

I bought this a few months ago. I have literally used it twice. And the spigot leaks. We even replaced the spigot and it still leaks. I am pretty sure it is a malfunction of the product. When we took off the old spigot there was a hole in the foam where the spigot covers it. Webstraunt will not replace the item because it has been "to long" since purchase. Even tho I have only used this 2 times and it leaked both times.

3 out of 3 found this review helpful

Thank you for your review, Stephanie! We are sorry this Black 5 Gallon Insulated Beverage Dispenser has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Asha P. from Bhoomi

Posted on 08/05/2018

Size:
5 Gallon

I use this to serve samples of Hot Chai Tea at farmers markets. It is AMAZING! It keeps it steaming hot during the entire duration for like 7 hours! So happy it is easy to transport, safe and most importantly keeps it steaming hot!

3 out of 3 found this review helpful

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Bryan

Posted on 05/09/2024

Verified Purchase

Size:
5 Gallon

Great insulated beverage dispenser. Keeps beverage hot for hours. The only down side is if dispenser is shaken or tilted it leaks beverage from lid seal.

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jasmine K. from Coordinates Coffee

Posted on 01/14/2020

Verified Purchase

Size:
5 Gallon

We bought two of these for an event to serve 150 people fresh brewed coffee. I was a little nervous because I didn’t have time to test out their heat retention before the event. I brewed the coffee and poured it into the dispensers at 7AM and started serving at 9AM. The temperature didn’t decrease at all! There was about 1/4 of a dispenser left and I decided to test it out further by checking it the following day (24 hours later) and it was still warm! Not fresh out of the pot warm but think of if you poured a cup of coffee and let it sit for 3-4 minutes. VERY satisfied! The only downside is you do have to be careful in traveling if you have it completely full. I got a little coffee on me and my car, but now that I know this I will fill it a little less and be more careful in movements!

1 out of 2 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Edgar G.

Posted on 01/20/2025

Verified Purchase

Size:
5 Gallon

great item, keeps liquids hot and ready to be served.

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Ashley W.

Posted on 11/26/2024

Verified Purchase

Size:
5 Gallon

It only holds 4 gallons. Also, dispensor leaks and has since the second use :( Does keep drinks hot.

Thank you for your review, Ashley! We would like to gather more information about your experience with this beverage dispenser. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Carol H.

Posted on 08/12/2024

Verified Purchase

Size:
5 Gallon

great quality! cook outs

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Rocky M.

Posted on 06/02/2024

Verified Purchase

Size:
5 Gallon

We are very happy with the quality of these drink coolers will mostlikely purchase more in the future.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jennifer D.

Posted on 05/22/2024

Verified Purchase

Size:
5 Gallon

We have been needing these for years and were able to recently purchase for our station. We can't wait to use these.

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Janet B.

Posted on 02/14/2024

Verified Purchase

Size:
5 Gallon

This dispenser keeps beverages hot for hours, is easy to use and clean. However, the latches break easily thus rendering the entire unit unsafe and useless. We have had to replace the latches several times, and this time the replacement part has been unavailable for months. No idea when or if it will become available. If I had to do it over, I would not buy this unit because the latches are so fragile.

Thank you for your review, Janet! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

James W.

Posted on 01/11/2024

Verified Purchase

Size:
5 Gallon

Perfect for keeping hot cider to temperature on thise cool fall evenings at our farm stand!

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Lewis K.

Posted on 11/07/2023

Verified Purchase

Size:
5 Gallon

The lid has a gasket very loose and does not seal well. I removed lid a few times and gasket falls off. 3 times a month on Saturdays hoping it would be better. I am going to see if I can glue gasket on to get a better seal.

Thank you for your review, Lewis! We are sorry you've had issues with this product. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Margie B.

Posted on 08/06/2023

Verified Purchase

Size:
5 Gallon

Love the Beverage Dispenser. Service great! Time for shipping was great! Thank You!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Ty T.

Posted on 12/11/2021

Verified Purchase

Size:
5 Gallon

Very cheaply made product. We've use it twice and both latches have broke when trying to close and seal the top. We've been very gentle each time, nothing changes that this product is junk with the latches provided.

Thank you for your feedback! We are sorry your Choice 5 Gallon Black Insulated Beverage Dispenser was defective. Action has been taken to remedy this. Please reach out to our Customer Solutions team if you have any questions!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Joe M.

Posted on 12/03/2020

Verified Purchase

Size:
5 Gallon

I recommend you don’t purchase this product. The latch broke the first time I went to close the lid. Customer service was helpful and sent me another for free. I very, very carefully closed the product after installing the new latch, and it broke too. Unusable.

We appreciate your review, Joe. We wish this Choice 5 Gallon Black Insulated Beverage Dispenser would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Tara K.

Posted on 09/23/2019

Size:
5 Gallon

I was very impressed by the amount of time this kept water for our hot chocolate bar very hot! Hours later and steam still comes out. Definitely a bargain!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Derrick H. from Raecole's Coffee Bar

Posted on 09/17/2019

Size:
5 Gallon

Love having this for large events. It does keep drinks hot for up to five hours for us and after that the temperature only dropped a few degrees. Perfect for weddings and parties.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Eric I. from Orion Coffee And Tea Limited

Posted on 07/25/2019

Size:
5 Gallon

These are great! We replaced some really old containers we were using for catering events, and these worked great. Definitely keep the coffee hot for many hours. They look very clean and it is nice to have all our hulk coffee carafes the same.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Michael D.

Posted on 06/20/2019

Size:
5 Gallon

Heavy duty insulator that keeps water hot nearly all day. Easy to carry with the two handles on top. Automatic spout for hands free use

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Kate H. from Sunflower Espresso LLC

Posted on 05/14/2019

Size:
5 Gallon

This dispenser is great at keeping temp and it's easy to clean, but a little large for my business' needs. I will be getting one of the 2.5-gallon sizes soon. In general, though, this is a great insulated beverage dispenser.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Harry H. from Copan Coffee Roasters

Posted on 01/11/2019

Size:
5 Gallon

We use this for our big events where we bring hot coffee. Does a great job in keeping the coffee hot and is super light so not too much of a burden to carry. Biggest downside is that it is hard to clean and the plastic retains the smell of coffee.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Keola from Billy Goat

Posted on 01/07/2019

Size:
5 Gallon

We love these hot boxes. They keep beverages hot for over 6 hours which is great for catering events without electricity. They travel well and don't leak.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Sherry S. from Silapheth LLC // DBA: Asian Street Cravings

Posted on 12/17/2018

Size:
5 Gallon

A great product! Sleek, stackable, and keeps things at right temp! I got different colors so we know which one is holding which flavor bubble tea!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Shannon R. from EAT BBQ

Posted on 10/03/2018

Size:
5 Gallon

This Beverage Dispenser looks amazing when I take it to catering events. The black color looks very tasteful AND trendy and lends a classy look to my business. Additionally, the drinks I served from it stayed cold over a period of 2 days, making it evident that this product is well insulated.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Ayline B.

Posted on 09/26/2018

Size:
5 Gallon

This 5 gallon beverage dispenser is amazing! It keeps your drink cold or hot for a long time. I use this for parties and camping.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Laurie J. from Jersey Girl Caterers

Posted on 09/13/2018

Size:
5 Gallon

LOVE THIS!!! The hinged lid fits nice & snug keeping bevs hot/cold for 24 hours! I know for a fact because when I picked it up next day the coffee was still hot. Just over 1/2 the price of a cambro at my local Restaurant Depot too!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Angela S. from Cappuccino & Company

Posted on 09/03/2018

Size:
5 Gallon

These dispensers are burly and seal very well... LOTS of coffee, kept VERY hot, for a long time! We appreciate their rugged composition, as they don't show the bumps they inevitably receive!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Chris I.

Posted on 09/01/2018

Size:
5 Gallon

This beverage dispenser was a heck of a good value and can hold temp for a super long time. Have had no problems so far

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Adina H.

Posted on 08/30/2018

Size:
5 Gallon

This is a great product. I use it at pop up dinners to keep water cold. It’s perfect for easy fill up and really regulates the temperature.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Peter S. from Rhost Coffee

Posted on 08/27/2018

Size:
5 Gallon

Great product! We placed some hot water in this overnight and the water was still warm the next day! The build quality of the product is great as well; it'll last many years. Already bought two more! Thank you for such a quality product!

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Anne J. from Shasta View Lodge

Posted on 08/02/2018

Size:
5 Gallon

This is the best value dispenser that I have found. Insulation is good and there is very little temperature drop each hour until the unit has lost some of its volume. It was absolutely worth the investment.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Emiley S. from Chocadoodledoo! LLC

Posted on 07/08/2018

Size:
5 Gallon

This product does a wonderful job of keeping my beverages hot! Both the lid and the spout are very tight, no leakage at all. Plus, the staff answered all my questions about the item and even had it shipped from a warehouse closer to me so I would get it sooner! Great job, guys!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Mike B.

Posted on 06/14/2018

Size:
5 Gallon

This beverage dispenser is great! From traveling with it full in the car to keeping beverages warm or cool for hours, this dispenser is 100% reliable!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jacqui S. from Fika, LLC

Posted on 06/03/2018

Size:
5 Gallon

This 5 gallon beverage dispenser is a great value. Keeps coffee hot for hours, easy to brew into, seals well and easy to clean. Works just as well as the more expensive brand, with a smaller pricetag!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Octavya P. from Bamboogiescateringservices

Posted on 04/23/2018

Size:
5 Gallon

We brought the product for a catering services, it is easy to lift with two people, easy to clean with all the removable parts (that's a plus). Recommend this product for anyone.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Rejeana &. from Mickem Concessions

Posted on 04/21/2018

Size:
5 Gallon

This dispenser is a great value. I use it for hot water holding and it maintains the temperature well. I like that it comes in black, because I have a mobile business. I recommend this product.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Wesley Y. from Poke Dojo

Posted on 04/07/2018

Size:
5 Gallon

Great easy to use, they have a handwash top attachment that works really well with this. We dispense green tea from it and its easy to haul around, clean and serve!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jeff J. from From Scratch

Posted on 03/27/2018

Size:
5 Gallon

This dispenser does a great job holding the temperature of hot and cold beverages. This is an easy dispenser to transport. If there are multiple of them you can stack them securely for transport or storage.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Ramiro D. from Cleanby Corp

Posted on 03/26/2018

Size:
5 Gallon

The Product received was as advertised on the website, good quality, very good comunication, fast delivery. We are planning to get some others. Was a Pleasure dealing with webstaurantstore.com

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Misty T. from Lil Buddies BBQ

Posted on 03/14/2018

Size:
5 Gallon

These were a blessing for our tea needs . They looks so great at our events and fit in a tight space. Easy to clean too.