4.7

Rated 4.7 out of 5 stars

68 Customer Reviews

Customers Say

Customers appreciate these chairs for their sturdiness, durability, and attractive design. They are easy to assemble, comfortable, and suit various decors well. While generally well-received for quality and value, some users note minor issues with assembly and durability. Ideal for both personal and commercial use.

  • chairs
  • great
  • chair
  • comfortable
  • sturdy
  • nice
  • restaurant
  • easy
  • quality
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This AI-generated summary was created from real customer reviews

Customer Photos & Videos


Showing 68 of 68 reviews
Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Justin D.

Posted on 08/23/2023

Verified Purchase

Seat Color:
Red Vinyl
Style:
Ladder Back
Finish:
Black
Assembly Options:
Detached Seat

Bought 26 I think. Love them! Sturdy and easy to install the cushions. The wrap all over the car is a nightmare. It's a catch 22 thing. Protect your chairs but you have 5 mins of unwrapping it lol. Great product though!

3 out of 3 found this review helpful

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Becky D.

Posted on 08/21/2024

Verified Purchase

Seat Color:
Black Vinyl
Style:
Ladder Back
Finish:
Black
Assembly Options:
Fully Assembled

Seem sturdy. We just got them. A lot has minor paint scuffs and several had damaged vinyl seat. Of the 360 chairs ordered, probably a 1/3 or more had some type of imperfection. We needed them and decided we would call them patinaed and move on as one school year will probably really make them all patinaed/distressed. We opted to put damaged seats on dinged frames which got us down to 50. The company quickly replaced the 50 seats which was our requested solution. Very happy the company stands behind the product. It's taken a lot of hand holding and questions on my part. There is no way to call and speak with a live person so I had to rely totally on email which was frustrating but did leave me a trail of what was said.

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Shuana C.

Posted on 06/21/2023

Verified Purchase

Seat Color:
Navy Vinyl
Style:
Ladder Back
Finish:
Black
Assembly Options:
Detached Seat

The chairs are beautiful and sturdy!

1 out of 1 found this review helpful

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Delight H.

Posted on 05/23/2023

Verified Purchase

Overall the chair is a solid char, however it was not clear from the pictures and description that the weld marks for the metal frame would be visible. This makes them look unfinished and cheap. Some of them came with a rusty looking residue (like a stringy adhesive) that we have not been able to get off. Would have been okay if we were wanting the unfinished look, but just not what we were expecting.

1 out of 1 found this review helpful

We appreciate your review, Delight. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Mark A.

Posted on 05/14/2023

Verified Purchase

Seat Color:
Black Vinyl
Style:
Cross Back
Finish:
Black
Assembly Options:
Detached Seat

Very sturdy and durable

1 out of 1 found this review helpful

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Joshua O.

Posted on 05/05/2023

Verified Purchase

Seat Color:
Dark Gray Vinyl
Style:
Cross Back
Finish:
Clear Coat
Assembly Options:
Detached Seat

The clearcoat makes for a light airy industrial atmosphere vers dark black. However, during unpacking I don't recommend using a knife or scissors. These chairs will show noticeable scratches. I recommend assembling yourself it's super easy only 4 screws. I hope these chairs hold up for the long run.

1 out of 1 found this review helpful

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Joseph W. from Madrocks Sports Bar & Grill

Posted on 03/15/2023

Seat Color:
Black Vinyl
Style:
Cross Back
Finish:
Clear Coat
Assembly Options:
Detached Seat

They clear coated the chairs before cleaning off all the rust. Adds a kind of cool appearance, though for the money one would think that would have been addressed before clear coating. The clear coat is so thick that is has started to spider wed over the whole surface of the chair, just waiting for it to start chipping off. Hardware for the seats to fasten to the chair itself are cheap and will pop out after a couple months of use. I have had to repair all 64 chairs that I have purchased.... Only a little over a year old.

1 out of 1 found this review helpful

Thank you for your review, Joseph! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Alex

Posted on 08/01/2019

Seat Color:
Taupe Vinyl
Style:
Cross Back
Finish:
Clear Coat
Assembly Options:
Fully Assembled

These Lancaster black padded seats are great! The price is wonderful. They are strong and sturdy chairs. and the padding is nice and thick and actuallycomfortable. .

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Deric L.

Posted on 09/18/2025

Verified Purchase

Seat Color:
Blue Vinyl
Style:
Cross Back
Finish:
Black
Assembly Options:
Detached Seat

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Alan P.

Posted on 07/09/2025

Verified Purchase

Seat Color:
Black Vinyl
Style:
Ladder Back
Finish:
Black
Assembly Options:
Detached Seat

Great chairs for the price.

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Thao N.

Posted on 05/25/2025

Verified Purchase

Seat Color:
Dark Brown Vinyl
Style:
Ladder Back
Finish:
Black
Assembly Options:
Detached Seat

We ordered dark brown but the color is like black. So far off from the website pictures and descriptions. We're very disappointed. 6 chairs were poorly scratched deep through the metal and 3 chairs defected, unable to screw in.

Thank you for your review, Thao! Our Customer Solutions team will remain in contact with you about this.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Lamar M.

Posted on 05/12/2025

Verified Purchase

Seat Color:
Black Vinyl
Style:
Cross Back
Finish:
Black
Assembly Options:
Detached Seat

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Dr M.

Posted on 04/20/2025

Seat Color:
Black Vinyl
Style:
Cross Back
Finish:
Black
Assembly Options:
Detached Seat

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jonell B.

Posted on 01/11/2025

Verified Purchase

Seat Color:
Navy Vinyl
Style:
Cross Back
Finish:
Black
Assembly Options:
Detached Seat

These chairs are very attractive and light weight but sturdy. We love the royal blue cushions as they match our decor perfectly. We are very satisfied with this purchase and it arrived quickly.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jane D.

Posted on 11/28/2024

Verified Purchase

Seat Color:
Dark Brown Vinyl
Finish:
Distressed Copper
Assembly Options:
Fully Assembled

These chairs are perfect for a rental unit I have. Industrial strength yet light, comfortable and modern looking. Company was really easy to work with, from order through delivery. The product was high quality. Delivery was fast and easy. Will definitely be buying more.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Harsh P.

Posted on 10/30/2024

Verified Purchase

Seat Color:
Black Vinyl
Style:
Cross Back
Finish:
Black
Assembly Options:
Detached Seat

I love the simple black design of these chairs. They have a classic look that goes well with any table setup and adds a touch of sophistication without being too flashy.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Robert O.

Posted on 07/18/2024

Verified Purchase

Seat Color:
Burgundy Vinyl
Style:
Cross Back
Finish:
Black
Assembly Options:
Fully Assembled

Excellent product!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Arnaldo R.

Posted on 07/05/2024

Verified Purchase

Seat Color:
Green Vinyl
Style:
Ladder Back
Finish:
Black
Assembly Options:
Detached Seat

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Wilton G.

Posted on 05/14/2024

Verified Purchase

Seat Color:
Black Vinyl
Style:
Cross Back
Finish:
Clear Coat
Assembly Options:
Detached Seat

I bought to use in my restaurant dinning room area and fit perfectly!!!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Meghan S.

Posted on 05/04/2024

Verified Purchase

Seat Color:
Light Gray Vinyl
Style:
Cross Back
Finish:
Black
Assembly Options:
Detached Seat

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Mi R.

Posted on 12/04/2023

Verified Purchase

Seat Color:
Black Vinyl
Style:
Ladder Back
Finish:
Black
Assembly Options:
Detached Seat

Really nice

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Michael L. from Lukes Legendary Pizza

Posted on 06/18/2021

Seat Color:
Burgundy Vinyl
Style:
Cross Back
Finish:
Black
Assembly Options:
Fully Assembled

Quality made product. Sleek and lightweight yet durable enough to withstand the everyday use and abuse it receives from our numerous guests and some not so careful waitstaff. I was skeptical of the quality because the price-point is not at all on the high end. I only ordered 4 initially, but will not purchase the rest needed to outfit my pizza shop. WOULD recommend.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Louis P. from Perrotta's Pizza

Posted on 08/30/2020

Seat Color:
Taupe Vinyl
Style:
Cross Back
Finish:
Black
Assembly Options:
Detached Seat

I’ve had these chairs for over a year and a half they are long lasting adorable easy to clean made of high-quality material. My go to when I need seating.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Greg S. from Sunrise Cafe Of Denver

Posted on 04/28/2020

Seat Color:
Taupe Vinyl
Style:
Cross Back
Finish:
Black
Assembly Options:
Detached Seat

these chairs go amazing with the tables we selected they are very durable and comfortable the look is sleek but formal will buy again for next restaurant

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Anastasia M. from The Meeting Point

Posted on 01/24/2020

Seat Color:
Taupe Vinyl
Style:
Cross Back
Finish:
Black
Assembly Options:
Detached Seat

These chairs are comfortable, durable, easy to assemble and are made of high quality materials. We ordered 48 chairs, and only one arrived with a scratch on the metal, and the team at WebstaurantStore did an amazing job to send a replacements. And the only reason it was scratched was because during shipping, the box it came in tore, thus exposing the metal and it scratched during shipment. Note: the chairs only stack when they are disassembled (the cushion has to be detached for them to stack). Otherwise, these chairs are not stackable, which would have been another great benefit for storage purposes.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Nicole K. from Kubinski, LLC

Posted on 01/22/2020

Seat Color:
Taupe Vinyl
Style:
Cross Back
Finish:
Black
Assembly Options:
Detached Seat

These chairs are comfortable and look nice! They don't wobble either. Assembly is fairly easy, but it does help to have two people putting them together!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Angela S. from Gelata Poppin', Inc.

Posted on 12/06/2019

Seat Color:
Taupe Vinyl
Style:
Cross Back
Finish:
Black
Assembly Options:
Detached Seat

These are very nice and comfortable chairs. Padding is very thick and made of good quality. Hope to be buying some more chairs and tables!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Melissa L.

Posted on 11/18/2019

Seat Color:
Taupe Vinyl
Style:
Cross Back
Finish:
Black
Assembly Options:
Detached Seat

These chairs are lightweight but sturdy. They do not cause damage to our wood floors when moved around. They are a great deal and will be buying more.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jared K. from Kino's Coffee

Posted on 07/25/2019

Seat Color:
Taupe Vinyl
Style:
Cross Back
Finish:
Black
Assembly Options:
Detached Seat

These are the only chairs we have in our coffee shop. They have been holing up well for 5 months now of heavy use. Nothing to complain about at all. They look great, work well, and feel comfortable.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Eric I. from Orion Coffee And Tea Limited

Posted on 07/25/2019

Seat Color:
Taupe Vinyl
Style:
Cross Back
Finish:
Black
Assembly Options:
Detached Seat

These are excellent chairs! We replaced our old wooden chairs with these and people were so thankful! They have a nice curve for the back, along with the padded seat make it very comfortable.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Nate M. from Blind Bobs LLC

Posted on 05/30/2019

Seat Color:
Taupe Vinyl
Style:
Cross Back
Finish:
Black
Assembly Options:
Detached Seat

Great basic chair in a nice black finish. I love that the seat cushions are so easy to replace. The cushions get ripped often and show their age pretty quickly so being able to easily replace them is great.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jessie V.

Posted on 05/02/2019

Seat Color:
Taupe Vinyl
Style:
Cross Back
Finish:
Clear Coat
Assembly Options:
Fully Assembled

This chair is just fabulous looking for my seating area and tables. It is extremely durable and has a very nice padded cushion. Super sleek design and works well with different styles

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Danae S. from Charmed.

Posted on 12/22/2018

Seat Color:
Taupe Vinyl
Style:
Cross Back
Finish:
Black
Assembly Options:
Detached Seat

This are great quality chairs, super easy to put together, and I was surprised by the great quality of cushion to them. Perfect for my restaurant.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Ozgur A. from Meze Mediterranean

Posted on 11/04/2018

Seat Color:
Taupe Vinyl
Style:
Cross Back
Finish:
Black
Assembly Options:
Detached Seat

I loved these chairs. I didn’t know what to expect from them before I ordered but when o received them. I was so happy and they look great in my restaurant.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Sara K.

Posted on 10/16/2018

Seat Color:
Taupe Vinyl
Style:
Cross Back
Finish:
Black
Assembly Options:
Detached Seat

These look beautiful in my restaurant and I couldn't be more happier that I found this item. The price is excellent on Webstaurant and I would highly recommend it.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Cassandra S. from Los Purple Orchid Cafe

Posted on 10/02/2018

Seat Color:
Taupe Vinyl
Style:
Cross Back
Finish:
Black
Assembly Options:
Detached Seat

Very comfortable sturdy height is good easy for older people get up off of color is great I will buy again for sure, no problem

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Tim T. from Flying Fish Restaurant, Freeport, Bahamas

Posted on 09/21/2018

Seat Color:
Taupe Vinyl
Style:
Cross Back
Finish:
Black
Assembly Options:
Detached Seat

We originally purchased the bar stools in this design, and then added the dining room chairs at a later date. We opted for putting them together ourselves to save a few dollars and it was worth it. They are packaged really well for shipping, each metal surface is covered so you won't get any scratches while shipping.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Dana G. from Addiction Recovery Care

Posted on 08/15/2018

Seat Color:
Taupe Vinyl
Style:
Cross Back
Finish:
Black
Assembly Options:
Detached Seat

Very classy and expensive looking chairs. They are also sturdy and dependable. I have ordered these on two separate occasions-they have become my go-to dining room chair!

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Jonathan H. from Ramen Inochi

Posted on 05/25/2018

Seat Color:
Taupe Vinyl
Style:
Cross Back
Finish:
Black
Assembly Options:
Detached Seat

For the price of these Lancaster black cross back chair, it is great! They come well protected with foam and padding everywhere! The only downside of the chair is that the back is a little thin. It's almost sharp and can dig into your back. I may make it sound like it's more of a problem than it is, but that's my only complaint. Other than that it's comfortable and solid.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Efrain V. from Villa De Lobos

Posted on 05/07/2018

Seat Color:
Taupe Vinyl
Style:
Cross Back
Finish:
Black
Assembly Options:
Detached Seat

Nice and strong. The lancaster chairs sure looks and feels strong, I'm Confident that they are durable as well. Just what i was looking for.