4.5

Rated 4.5 out of 5 stars

512 Customer Reviews

362 reviews rated this 5 out of 5 stars.

94 reviews rated this 4 out of 5 stars.

30 reviews rated this 3 out of 5 stars.

11 reviews rated this 2 out of 5 stars.

15 reviews rated this 1 out of 5 stars.

Customers Say

This insulated food delivery bag is appreciated for its ability to maintain food temperature during transport, fitting multiple trays or pans. Customers report that it is generally durable and offers good value for the price. Some users have experienced issues with zippers and seams, and opinions on the bag's construction quality vary.

  • food
  • bag
  • bags
  • great
  • hot
  • cold
  • love
  • pans
  • hours
  • size

This AI-generated summary was created from real customer reviews

Customer Photos & Videos


Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Carol from Estuary Council Of Seniors

Posted on 06/22/2016

Verified Purchase

Color:
Black

This carrier is great for keeping our meals hot/cold. But there is one major downfall. We have only used these carriers for packing our holiday meals, which breaks down to approximately 6 times. Out of the 20 that I ordered 6 zippers have failed, which makes the bag unusable. And we have at least 6 more zippers ready to fail also. We did receive one that had a different zipper that seems to be sturdier. I emailed customer service and was told that they have no warranty. So I guess this non-profit is out of luck.

9 out of 9 found this review helpful

We appreciate your review, Carol! A Customer Solutions Representative is assisting you in getting a credit for the defective bags.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Brad T. from The Jambalaya Shoppe

Posted on 12/21/2017

Verified Purchase

Color:
Red

Do not purchase. Vertical seams come apart very easily. 1 was busted on delivery. Customer service said there is no warranty on this product. Won't replace bags in the future, won't replace BRAND NEW items.

5 out of 5 found this review helpful

We appreciate your review, Brad Topham. We wish this Choice Insulated Food Delivery Bag / Pan Carrier, Red Nylon, 23 inch x 13 inch x 15 inch would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Wes R. from The Wandering Chef

Posted on 12/01/2017

Verified Purchase

Color:
Red

I had bought a different model of this bag previously and they held up ok (slight tearing of interior lining of most of the 14 bags). Thought I was upgrading spending more for these but that isn't the case. I purchased 12 of these about 3 months ago. They get used lightly 3 days a week. Nothing too heavy duty. Half of them have split up the seam rendering them completely useless and 2 of them have zippers that have broken. Great in theory but not for daily use....

4 out of 4 found this review helpful

Thank you for your feedback, Wes! We are sorry these bags did not meet your expectations; a Customer Solutions Representative will contact you shortly!

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Marcie H.

Posted on 09/24/2023

Verified Purchase

Color:
Black

These bags work great but don't hold up very long

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Karen R. from Sweet And Savory By Karen LLC

Posted on 09/22/2018

Verified Purchase

Color:
Brown

This is an excellent delivery bag. It's amazing how warm foods stay inside and when items are paired with the frozen packs, the goodies stay cold for hours.

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Lisa G. from Stomping Grounds, LLC

Posted on 07/15/2018

Verified Purchase

Color:
Brown

This bag is very nice for the money. The hot food stays well insulated and it collapses easily so it can be stored in small spaces.

1 out of 1 found this review helpful

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Chookiat S. from Thai Peacock

Posted on 12/21/2017

Verified Purchase

Color:
Brown

I wish it would be more stable. The bag is insulated but it does not have appropriate support. However, I made it work by laying a full size shallow plastic hotel pan on the bottom to help with support. Its been working great!

1 out of 1 found this review helpful

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Lisa M. from Lisa's Food Emporium

Posted on 05/08/2017

Color:
Red

I was so excited when I ordered this item I really needed this for a catering job for 100 people when I got I didn't look at it until the day of, I packed the food in the bag getting ready to load up when my husband notice something was leaking yes it was my bag at this point I couldn't do anything but put some towels under it and keep going once the party was over I tried to clean it but it wasn't a success I had to throw it away. I found it was a hole a size of a half of a dollar it was poor stitching I need another on but I'm afraid to purchase another one from here, now the bag was a nice size. I will need to search some where else for another bag.

1 out of 1 found this review helpful

Thank you for your review! We are sorry this product arrived with stitching coming apart. A Customer Solutions Specialist will contact you shortly to resolve this.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Hannah P. from Pearl's Kitchen

Posted on 09/15/2016

Verified Purchase

Color:
Black

These bags have been excellent for us! They keep products hot / cold for transport. High quality construction on ours, good sturdy zipper, no problem with ripping or anything. Easy to clean, just wipe / rinse as needed. Love these bags and will purchase them again as we continue to grow.

1 out of 1 found this review helpful

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Annmargaret S.

Posted on 09/14/2016

Verified Purchase

Color:
Black

These bags are absolutely awesome. I do food deliveries and they are ideal for keeping my meals warm during transport. The quality is good for the price

1 out of 1 found this review helpful

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Don P. from The Golden Roast

Posted on 07/24/2016

Verified Purchase

Color:
Black

These bags worked well for about the first coupe deliveries. Both bags zippers broke at the stopping point in the same location. Very disappointing because the bags are a good size and theoretically durable for food transportation.

1 out of 1 found this review helpful

Thank you for the review, Don. We wish these would have worked out for you. A Customer Solutions Representative will contact you directly.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Doc R. from Doc's Smokehouse

Posted on 05/03/2016

Verified Purchase

Color:
Black

This is the second bag we purchased, the build quality is very cheap. first bag came apart at the seams and shows a 1/4 in foam. The most recent bag, the zipper broke off the track on 3rd use. Not happy with these at all.

1 out of 1 found this review helpful

Thank you for the review, Howard. We sorry to hear that the zippers on your carrier broke so quickly. A Customer Solutions Representative will contact you about this.

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Domenico F.

Posted on 11/18/2015

Verified Purchase

Color:
Black

These bags aren't constructed well. They are made with a thin foam liner and don't do a great job keeping food warm. The inner liner is not durable and easily tears when putting in aluminum full trays in them. I wish webstaurant offered a higher quality bag that can easily cleaned in and out for a higher price.

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Tricia C. from Chace's Cakes & Catering

Posted on 09/01/2015

Verified Purchase

Color:
Blue

I absolutely love these bag transport coolers/warmers... They are made of a strong stitching and material and keeps food cold or warm forever...I can transport layers of my pans and lids with also my other b black transporter... every caterer or baker should have these in their kitchen... would recommend to anyone...

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Dee S. from Dee's Food & Snack Shack, Llc

Posted on 04/29/2015

Verified Purchase

Color:
Brown

Brown Bag - Make sure to line the bag. Held heat for a very long time in Virginia sitting traffic for over 3 hours of travel time.

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jerome C.

Posted on 01/10/2025

Verified Purchase

Color:
Black

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Michael H.

Posted on 01/01/2025

Verified Purchase

Color:
Red

We used these bags for a long time, but have found better replacements. We don't like that the inside material leaks through if there's a spill. They're also hard to clean. Until other options became available, these were a lifesaver, however I'd choose something else now that there are other options.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Agustin L.

Posted on 12/10/2024

Verified Purchase

Color:
Green

Love this green delivery bag, it is very sturdy and amazing to handle my shopping. Easy to clean and beautiful color, my favorite to use. For the price you can't beat the quality because is the best out there!!! Buy it, you won't regret.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Susan K.

Posted on 11/02/2024

Verified Purchase

Color:
Black

Very heavy duty and durable construction but the best feature is the very quick access with the Velcro closure and no zippers! Just ordered 2 more, wish they had more colors available

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Mary J.

Posted on 10/16/2024

Verified Purchase

Color:
Black

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Lee R.

Posted on 10/14/2024

Verified Purchase

Color:
Red

Outstanding quality

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Rosalind J.

Posted on 10/10/2024

Verified Purchase

Color:
Red

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Debra S.

Posted on 09/09/2024

Verified Purchase

Color:
Red

Excellent.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Val D.

Posted on 08/02/2024

Verified Purchase

Color:
Red

Always right on time, These bags keep the food at the perfect temperature during transport from the shop to the client, everytime. Thank you for a durable product.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Alexander M.

Posted on 05/30/2024

Verified Purchase

Color:
Black

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Katherine H.

Posted on 05/23/2024

Verified Purchase

Color:
Black

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Joshua R.

Posted on 05/16/2024

Verified Purchase

Color:
Blue

This is a good be bag.

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Justin E.

Posted on 05/10/2024

Verified Purchase

Color:
Red

These don't really hold heat that well, and they tend to fall apart rather quickly.

Thank you for your review, Justin! We would like to gather more information about your experience with this food delivery bag. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Luis M.

Posted on 05/02/2024

Verified Purchase

Color:
Black

very good quality, bought 4 and love the light weight of them and how easy are to clean, they keep good temperature and make transport supper easy for small events.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Seungsuk L.

Posted on 03/24/2024

Verified Purchase

Color:
Black

It is a well-made product and it stays insulated for a pretty long time.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Valerie C.

Posted on 01/23/2024

Verified Purchase

Color:
Black

Great addition to our catering and delivery sideline. Excellent quality, hold up well.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Antonio T.

Posted on 12/29/2023

Verified Purchase

Color:
Brown

The Choice insulated food delivery bag in Brown exceeded our catering company's expectations. The spacious interior accommodates multiple trays and maintains temperature exceptionally well. The durable construction ensures longevity, and the vibrant blue color adds a professional touch. A reliable choice for keeping our food fresh during deliveries.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Rachel S.

Posted on 06/12/2023

Verified Purchase

Color:
Blue

This bag keeps things hot for hours. I was very surprised at the efficiency compared to the price. I love this bag. Worth the buuy for sure.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Shawn H.

Posted on 05/31/2023

Verified Purchase

Color:
Black

Had these for quite a while! Still durable and strong and has done quite some events. Keeps heat very well. No rips or tears in any part of the stitching. They are good quality.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Karla O.

Posted on 05/01/2023

Verified Purchase

Color:
Black

love the thing! i can carry to many things at the same time to my food trucks, super helpful and good quality

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Arthur L. from Sweet Essence

Posted on 04/11/2023

Verified Purchase

Color:
Red

this insulated bag is a staple in our bakery. Delivery is a ease with a bag that has sturdy handles and can take daily use. Great value

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Jamil U.

Posted on 04/09/2023

Verified Purchase

Color:
Red

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Mike Z. from COUSINS MIKE

Posted on 04/07/2023

Verified Purchase

Color:
Green

Hot or miss / have had issues with handles and zippers in the past.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Herman H. from Instock Supply

Posted on 03/31/2023

Verified Purchase

Color:
Red

Great Bag, Sturdy and keeps items warm or cold. Great for delivery companies Other than that I think this is a good product and will be ordering more in the future.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Cristian A. from Rick's Roadside Cafe

Posted on 03/16/2023

Verified Purchase

Color:
Black

Great item to add to your catering business. It accommodates full size pans perfectly and keeps them heated thru the transporting process. Great price and quality.