Scratch and Dent Waring WWCM200 Double Waffle Cone Maker - 120V

I was extremely excited to get this because it cooks on both sides. The concept is great, but when you pour your waffle cone batter on the cooking surface and close it up, it clicks into place, but just clicks back out of place as the batter expands. This causes the waffle cone to cook like pita bread and when it's done, you have a waffle cone that wants to break apart into two pieces. Sure, you can sit there and hold the top down while it's cooking, but you need to rotate it to get the next cone started. Also, there's no way this thing cooks 120 cones per hour because the only way they're actually cooked properly is when it's cranked up to the highest heat setting. 120/hour would mean they'd be raw. Please beware that you cannot return this product once you've discovered the inadequacies of the product like I just did. Now I'll have to dump this thing on eBay.

Horrible. We run our waffle cone maker all day and make made to order cones. This is my second Waring double cone maker and I can no longer use it. It works like a charm for the first few months but even when being maintained and cleaned the batter cooks onto the iron and becomes unusable. They don't offer replacement griddles so it's useless. Waring refunded me for the last one that this happened to hence the extra star, but not reliable. Going to try Carnival for my next one.

This machine lasted only a couple of months before it would no longer turn on. We are medium use, commercial. It is used almost every day, but in no means, all day. At first it tried to stay open when the top unit was filled. We figured out that if you turned it sideways so both sides stayed latched, it would cook evenly , , , , if you can get it to turn on. I have struggled with waring cone makers for 4 years, but this one is by far the worst!

It works, kind of. Cones come out cooked unevenly. End up throwing quite a few out. Not recommended, especially for the price.. Looking for a better cone maker now, can't use this any longer.

If I could give it less that 1 star I would. We had TERRIBLE luck with this. We do a high volume of waffle cones and this just didn't cut it. We had it replaced multiple times to no avail. Definitely bite the bullet and pay more for a Nemco! I will say that Waring's customer service was wonderful BUT that doesn't make up for a crappy product.

This thing is awesome. After messing around with the cheaper Chef's Mate maker, we took the plunge for this guy. He works like a champ and cranks out the cones all day long.

A great cone maker for a medium size shop. It does everything that we need it to do and cones come out aesthetically pleasing a fresh tasting. Great purchase!

We purchased this and used it daily. The waffle iron now cooks unevenly and in fact had a bolt fall out which holds the griddle plates together. These are expensive units and since it is no longer in warranty will look elsewhere. This review is only about the manufacturer, not Webstaurant

Do not purchase. It can not maintain enough heat to cook the batter within the maximum timer setting. The #2 burner especially is slower (or cooler). I've tried 3 of these machines. The metal plates are too thin to properly retain heat. The plastic handles heat up, wear at the ball-bearing holder and get on your hands. We have to run two machines to make up for the long cook time.

Would not recommend this waffle cone maker, even to our competitors. The steam that comes off as the batter cooks somehow condenses inside the machine and water will leak out the bottom. The cooking surface does not cook evenly. The hinges have worn out and fallen out, and the tech sheet and Waring customer support have no replacements available. The quoted 120 cones per hour is laughable. 50-60 per hour is a much more reasonable number.

This is a perfect double waffle cone baker for a small operation. the unit is double sided and you can bake two waffle cones at the same time. Small and compact and doesn't take a lot of counter space.

We use this unit daily. Our first iron lasted maybe half a year before it stopped working. WebstaurantStore was very prompt and sent us a new unit within a week or so. It produces consistent waffle cones (we've used the Carnival King batter) for the most part, but sometimes doesn't heat all the way. Overall, it's a decent iron since it's the only one we've tried... it works well enough.

I was little hesitant to buy this machine with all the bad reviews it was given but, I guess maybe I just got a good one. The waffle machine maker seems to be working just fine and is easy to use and clean.

Pretty pricey piece of equipment. Works great but I’ve had this for a while now it it definitely has had some Ware and tear to it.

I have two of these and I love them. Having two sides is a time saver, space saver and money saver! The first one I bought is two years old and works as well as the brand new one I just got.

Such an incredible waste of time and energy. We bought this equipment a little over a year ago, it does present a few hiccups in terms of cooking the batter evenly, but the real problem is the actual performance of the equipment. It broke and stopped heating after four months, Waring replaced it, then after four more months we had the same problem, once more it was replaced. Finally 10 days ago it failed for the third time, same problem: a beeping alarm sets up and it does not heat anymore. Ahhh! this time Web Restaurant Store says the warranty is expired - by a few weeks but it is true. I don't discuss the fact, the Warranty is clearly stated, but I believe than when a commercial piece of equipment fails after four months of light use ( 60 to a 100 cones a day) it's bad, however if it is Read More

I was really amazed the the development of such a product and of course in the Ice Cream Business am always looking for a faster way to make waffle cones faster! So when I saw Waring's Double Waffle Cone Maker I just had to get it. Once I recived it I was blown away at how fast I could make waffle cones and enojyied all the free time I now had to work on other prep for the day. After about 3 months thought it started showing issues. The unit would not get hot and would beep over and over again which was an issue. So using Webstaurant's amazing customer serivce we communicated our issues and in less then 3 days we had a replacement. Sadly this replacement also stopped working as well due to the same conditions. We are on our 3rd trial of this unit and the New,New,New one is working great. Just know when buying that this unit has issues that Waring is working on fixing. Overall when the unit is working its amazing!

Unit is good for small (slow) operation. We have been running the unit about 40+ hours a week - cranking out lots of cones. first the one side has gone out, and now the entire unit is showing signs of a slow dealth. If you are planning to do volume, you might considering spending the extra $$

Were were using the Waring single waffle cones maker and upgrades to the double cone maker. It makes the process go faster after you get used to it.

This is a pretty good waffle cone maker. I wish the diameter were a bit bigger. The waffle patter is small. I would have preferred a larger pattern.