Scratch and Dent MainStreet Equipment Natural Gas 50 lb. Stainless Steel Floor Fryer - 120,000 BTU

If I could give this fryer a zero i would. DO NOT BUY THIS FRYER. Nothing but problems. Bought 2. Have had 3 gsl valves replaced. Both thermopiles. In use only 5 months. Now takes 6 minutes for oil to rexover o temp after frying anything. Pilot lights take forever to start. Just a bad investment. Yes repairs were covered by warranty but not even in use 6 months! DO NOT WASTE YOUR MONEY!

not good quality, gas block breaks quickly, they say it has a warranty, but it is never given to the customer again. too expensive !

Extremely durable and resistant, perfect for any kitchen. It doesn't dent easily and is of the highest quality.I recommend 100%

Works great, been in use over a year.

The pilot no gas turn on at all what can I do please help

Warranty do not answer. I been calling for the past 6 months. Purchase three fryers and all three is having pilot problems. I dont know why they wont stop selling this product that is a waste of money and ripping us off. This is a scam and I want my money back

Worst product... It broke after couple months

Horrible product. Purchased 4 fryers and 3 of them broken within a year.

I purchased this fryer for my mobile unit when I was first setting it up. By the time I got everything finished and tried to start it, the warranty had run out (30 days-what a joke). I purchased an extended warranty for the product but it was not honored, again because it was a mobile unit. Even though they refunded me the warranty, that doesn’t even cover 1 hour of labor to repair it. The pilot light won’t stay lit, there’s no high limit thermostat to reset and I’ve tried a new thermocouple. It doesn’t matter if you push the button in for 30 seconds or five minutes, it won’t stay lit. Now I have to spend almost as much as I paid to purchase the unit to get it fixed. I spent a lot with Webstaurant getting setup and they dismissed me very quickly over this expensive fryer. Not impressed with the customer service. It will probably be worth more as scrap metal than it’s worth for cooking french fries.

Like the previous commentator, I would give this brand a zero rating if I could. I purchased three fryers of this brand for my small fast casual restaurant. In the 18 months that we have been open, I have had to replace multiple parts on each fryer. And now, the fryer tank is leaking on one of them and unfortunately, it is unrepairable, as there are no parts to replace it. After only 18 months of use, I have to replace the entire unit. I am hoping the other two don't fail! Would recommend to everyone, spend a bit more money to get a better quality fryer and avoid this brand at all cost. It seems they know exactly when their products will fail because the warrant expires right before it breaks down!!!

Came very tightly packaged. Very nice looking unit, I have not tried it as of yet and have not installed it yet. I will update when I have more info.

If I could give a lower star I would. I have a small startup catering company, I purchased 6 of the fryers, one of them went down on my first job. 7 months later I have only used them 6 or 7 times, they all are now broken, and I have No support from their so-called help desk. My next step is calling the better business bureau. STAY AWAY FROM THIS PRODUCT!!!!!

Only had the unit for 3 months max at one of my locations and already having problems.

This is a beast! It’s kept up with our demand and hasn’t had any problems in the 4 months we’ve had it in heavy use!