Scratch and Dent MainStreet Equipment Natural Gas 70-100 lb. Stainless Steel Floor Fryer - 150,000 BTU

We had a very disappointing after purchasing this fryer. The purchasing process was simple enough. The delivery of the fryer itself was great. We were notified before it was delivered and were able to coordinate a time that worked. We bought this equipment with a deadline to open. After using it for only one day, the pilot light wouldn't stay lit. We had the technician come back and take a look and he discovered that the thermostat was no good. We weren't very happy that a two-day old machine had a broken part, but he reassured us that it came with a warranty. After reaching out to take advantage of the warranty, they refused to pay the part and labor cost, so this fryer ended up costing much more than we had planned on paying for it. Please use caution when buying as the equipment doesn't always work upon arrival and the warranty may not cover the repairs. Maybe look for a company with a better warranty agreement.

Wow! This fryer is about as cheaply made as it gets. It came with 2 dents that are rusted right out of the box. The oil basin is made of cheap metal not stainless steel. The outside of the WHOLE UNIT gets extremely hot! All the parts that needed assembly were very difficult to line up in which they barely did. Had to modify a this to make it work. Absolute garbage! I will think twice before I order from webstaurant again! Maybe I shouldn't compare this to my other fryer that was made very well for less.

Just bought this 14 months ago. The thermometer gauge went out so now the grease gets way too hot and blows out the pilot light. Contacted customer service here and, of course, it's no longer covered under warranty so we have to call local service. Who knows how many hundreds of dollars we will sink into getting this fixed. We have spent lots of money with Webrestaurant.....guess we will consider shopping somewhere else from now on.

Main Street Fryers are crap. Lasted 2 weeks before began having problems. I have been in the restaurant business since 2000 and servicing all my equipment since then at all my locations. As you can imagine I have had many different fryers, Royal, Imperial, Globe, etc. The problem with Main Street are the components. First the Gas Valve stopped working after 2 weeks. I Bypassed the Temp Control and the gas valve would not open. After replacing the gas valve I got it to open and heat. While checking out the temp control accuracy I noticed it would not always shut off when the temperature was reached or if I turned the knob to almost to the "off" position. I worked the control knob back and forth and got it to shut off. But told my guys it would probably Read More

I purchased three of these fryers for my restaurant in 2022. Service was needed immediately because two of the fryers arrived missing parts, which prevented the pilots from being lit. Even after the missing parts were delivered and installed, one of the fryers continues to require relighting of the pilot. At least four times per month, the pilot goes out. We have to wait nearly 30 minutes before we are able to relight the pilot. This is very disruptive to my business every time it happens. I will not purchase this brand again.

This 100 lb fryer is the best! Never have to worry about ticket times anymore since I can fit plenty of fries at once! The pilot lights right up and heats up super quick!

Solid fryer at a great price. Big baskets and easy to clean. We added the side walls and cover accessories and also added casters. Would buy again

This fryer worked a little over 2 years and then the pilot went out and we basically had to purchase a new one! We are definitely taking our Business to a local vendor. We have spent a lot and are still spending a lot of money with Webstaurant! But it stops here!

Purchased in January 2024 and is not working. Told it only has a 6 month warranty and would cost more than the fryer. Very disappointing!

We have had this fryer for over 2 years now. We have not had any issues with it whatsoever. It has worked perfectly for our fast paced kitchen. We serve loaded fries and it has held up well.

WOW! What a garbage. I bought 4 of these, one lost temperature control (the fire wouldn't shut off even when it reached the desired temperature) just within 2 months, and second one happened 10 months later. Absolute trash. Don't even bother buying parts and replacing it because I did exactly that when it first happened but only two weeks later same problem reoccurred. Spend more, STAY AWAY from this.

I purchased 10 of these Main street fryers in 2021 worked for awhile. Now it blows out when reaches temp. I have 8 pitco since 2016 Never a problem. Also I paid $1200 now there are $750

I buy 2 of them I did a install everything as required following instructions work 2 time good 3rd time use fryer have issue with hard time turn on fryer turn off during hose tech arrive advise me different hose purchase again new hose still same issue call agian tech tell me this fryer is not good and warranty people void warranty not good product never buy again from web restaurant website and my equipment working warranty with ready Kitchen customer service not even listening issue unprofessional staff.

By far this is the worst fryer ever, poor quality, worked for couple of weeks then started giving me trouble, it was installed by a professional, he have installed all my other fryers and nothing wrong with them but this one is trash. Do not buy it’s not worth the money or headache it’s cheap crap spend more and get better quality, I should’ve listened to the reviews but I said I’ll give it a chance but nope never again. Trust me do not buy this crap

Used this fryer for one year. We had purchased two of them. The first one stopped working after six months because the pilot wouldn't stay lit. Contacted a certified tech (after finding out warranty was expired) and they came and fixed it for more than twice the amount we had purchased the fryer for. We ended up having it removed because we bought another piece of equipment. Fast forward six more months and the second one just died because of the same thing; pilot wont stay lit. Would not recommend this item to anyone hoping to get more than 6 months-1 year out of it.

The unit I received is amazing. It was not cheaply made and fired up like a champ. The 5 burners crank out enough heat to do 2 bags of fries without heat loss. You can do have a case of fries but I do notice a little heat loss when over crowding it. I used it at festivals and the oil basin seemed like stainless steel along with the sides. When I pull it back out in a couple months, if there is rust or any issues I will update the review. For right now I am EXTREMELY happy with my purchase. For the price how can you complain?

I bought two units to build my food truck. They are new, never been plugged in. But the warranty period has passed. And one of them unfortunately does not keep the pilot light lit. I tested it and it's not the thermocouple. I was very sad, because I no longer have the right to assistance. How was equipment sold without working? Now I don't know if I should buy a new valve or not. I was a bit disappointed with that.

Kind of an off brand but works great, can do alot more fries now. well recommend

This fryer stinks. Stay with Pitco - it has a weird metal feel which doesn’t help slide the baskets on and off the hook section. It always gets stuck which is annoying when you’re slammed and also the drain hose gets stuck when draining the oil. The last complaint is that weird metal material makes debris not come off as smooth as a Pitco.